Introducing HGV Max — Our New Membership Program (Official announcement from HGVC)

[HuskerATL]

And how exactly could that possibly work ? They would need to add some exceedingly complicated logic to the website to sort out what deeds are eligible. So you bought one Elara deed retail and one on eBay - how do you block and allow at the same time this person ? Yes you can have nested permissions, but still, the back end would be a nightmare.

I am not going to bother reading my deed to see if open season is allowed or not, but if it is, they would need to amend the deed and what right do they have to unilaterally do that based on the existing deed ?

And in the end, exactly what benefit would there be to do this ? Open Season is another word for "can't get rid of" and to limit access is not really a great idea as if someone has a deed, they can borrow points in any case.

This was my thought also. I don't know how the system would parse it out but I guess it is possible from a system design perspective. I highly doubt it though.

 

[dayooper]

Here is a link to the Elite Max benefits on their website versus the pictures taken at the sales meeting.

Discover Hilton Grand Vacations | Vacation Membership

See how Hilton Grand Vacations evolved vacation membership to offer one of the most innovative and flexible products in our industry. Learn more!

www.hiltongrandvacations.com

Interesting, they have added the ability to purchase points directly from HGVC to extend or upgrade reservations. I bet this is why they removed the option of members selling points to other members.

 

[GT75]

Interesting, they have added the ability to purchase points directly from HGVC to extend or upgrade reservations. I bet this is why they removed the option of members selling points to other members.

Exactly but the cost to purchase is outrageous (IMO). I also don't understand how this maintains inventory control.

 

[GT75]

Someone put this on the FB group and I am curious of your thoughts. I have not seen this written down anywhere and may just be a sales tactic.

"Resale purchases made after 4/01/22 will not qualify for the last minute open season cash benefit in clubs."

Kind of hard to do that when there is no such language in the current updated rules.

 

[escanoe]

I am amazed at the extent to which a new program has been rolled out but there is no comprehensive guide to how it works anywhere. It is almost as if there is an effort to have the salesforce define it before there is any concrete way of understanding the real rules of the road.

 

[SmithOp]

I'm pretty sure your deed describes your home unit. Club and Open season are a club benefit, paid by your club dues,, and there is verbiage in club rules that it can change.

I doubt if they would do it, and I've never used open season so I'm not going to get upset about it.

Sent from my SM-G970U using Tapatalk

 

[HuskerATL]

I am amazed at the extent to which a new program has been rolled out but there is no comprehensive guide to how it works anywhere. It is almost as if there is an effort to have the salesforce define it before there is any concrete way of understanding the real rules of the road.

I have always thought that when universities design their campuses, they shouldn't put sidewalks in but let students walk it and then use the beaten paths to determine where side walks should be based on users (since often times students create their own paths anyway even when sidewalks are in) so maybe HGVC is doing something similar....throwing sh*t against the wall and let the users react and then create the guidelines based on user feedback....or it could just be a sh*t show.

 

[dioxide45]

I am amazed at the extent to which a new program has been rolled out but there is no comprehensive guide to how it works anywhere. It is almost as if there is an effort to have the salesforce define it before there is any concrete way of understanding the real rules of the road.

This is kind of how it goes for just about any timeshare system. We all know how the existing programs work because we use them every day, but finding some step by step tutorial about it that isn't behind authentication is rare. That is why we create different resources and stickies on TUG. The timeshare companies don't openly publish it and you probably won't ever see a comprehensive guide for HGV Max. Most knowledge comes from using it hands on, not from some screen. If most people really knew what was involved, they wouldn't buy.

 

[brp]

And how exactly could that possibly work ? They would need to add some exceedingly complicated logic to the website to sort out what deeds are eligible. So you bought one Elara deed retail and one on eBay - how do you block and allow at the same time this person ? Yes you can have nested permissions, but still, the back end would be a nightmare.

I think that if they did this it would be as @CalGalTraveler suggests - any purchase prior to 4/1 would grandfather the owner for all contracts. Only people with nothing prior to 4/1 would be impacted. This would be much easier to code with a single "membership" date.

Cheers.

 

[escanoe]

Fair enough, @dioxide45. In my view the annual rule and policy book for HGVC is pretty comprehensive. They have not put the specific detailed policies like that out for Max.

 

[CalGalTraveler]

I've always thought of HGV as being above the rest of the industry by being transparent on their rules. This is one reason I have always liked HGV. It is sad to see them lower themselves to these industry tactics with MAX. Perhaps Diamond management is having a negative effect internally.

I hope they publish a Max rules book soon.

The portal will tell the true story. I look forward to MAX owners sharing screen captures and what they have learned. Once we have that info I can make an educated decision on whether Max is right for us.

 

[dioxide45]

Fair enough, @dioxide45. In my view the annual rule and policy book for HGVC is pretty comprehensive. They have not put the specific detailed policies like that out for Max.

From what I understand, they have updated a lot of their materials to account for HGV Max. They outline the booking windows and such. It doesn't look to be a separate document but people have posted a lot of screenshots and even the club reference guide here on TUG that show the updates.

 

[HuskerATL]

I did see this on page 21 of the HGV Club Reference that was released April 4th:

Persons who acquire their ownership interest from the resale market may receive limited Club benefits, including, but not limited to, restrictions on the ability to convert ClubPoints into Hilton
Honors Points on an every-use-year basis and on the use of Open Season rental benefits. Interests acquired on the resale market may not qualify for additional benefits, services or recognition
programs or tiers.

 

[Talent312]

I did see this on page 21 of the HGV Club Reference that was released April 4th:
Persons who acquire their ownership interest from the resale market may receive limited Club benefits...

Of course, this impacts members who wants to sell an unrestricted unit.
Will we have to disclose that those benefits aren't included in the deal?
.

 

[brp]

Of course, this impacts members who wants to sell an unrestricted unit.
Will we have to disclose that those benefits aren't included in the deal?
.

If sold through a broker, that's their responsibility. If sold directly, I see no legal obligation but, perhaps, an ethical one.

Alternative view is that it's up to the buyer to know the detailed rules of what they're buying as long as the seller doesn't misrepresent anything.

When folks sell DVC, I'd be pretty certain that they don't list all the things that the buyer won't get, for example.

Cheers.

 

[CalGalTraveler]

Not sure what this even means?!? note the word "may." They already can change the club rules at any time - even for retail buyers. So should they be disclosing for all retail buyers that Club rules can change at any time and you may lose your ability to transfer into Honors at a given rate, the value of your trading... your trading window etc. if you buy from us today?

I have yet to see a disclosure other than the Club rules can change at their whim. Another reason to review your deeds and what you own.

 

[brp]

Not sure what this even means?!? note the word "may." They already can change the club rules at any time - even for retail buyers. So should they be disclosing for all retail buyers that Club rules can change at any time and you may lose your ability to transfer into Honors at a given rate, the value of your trading... your trading window etc. if you buy from us today?

I have yet to see a disclosure other than the Club rules can change at their whim. Another reason to review your deeds and what you own.

I interpret the added, technically redundant per your argument, wording to mean that, for resales after 4/1, these changes are more likely to really materialize.. Thus, while they can already change things for every one, they're defining a separate class so that they can take it away from them and not others. Not suggesting that it will, or won't happen. But this, IMO, makes it somewhat more likely for this subclass.

Cheers.

 

[dioxide45]

If sold through a broker, that's their responsibility. If sold directly, I see no legal obligation but, perhaps, an ethical one.

Alternative view is that it's up to the buyer to know the detailed rules of what they're buying as long as the seller doesn't misrepresent anything.

When folks sell DVC, I'd be pretty certain that they don't list all the things that the buyer won't get, for example.

Cheers.

Often we will see listings that list a certain week and benefits. WIth Vistana resales, most resorts don't usually come with StarOptions, but some listings included them even if that benefit doesn't exist on resales. I would say it is up to the seller to correctly indicate what they are selling and that Max membership isn't included and for the buyer to do their due diligence to know exactly what it is they are buying. So far I haven't seen anyone on the Vistana side buy a voluntary resort that doesn't come with points on resale come to the forum and claim they bought something that was not correctly described. Resale buyers in general have a little more know how when it comes to understanding what they are buying and what to watch out for.

 

[Nowaker]

What if Hilton buys Bluegreen or Westgate, do we get "HGV Ultra Max"?

Above Max can only be Limit. https://en.wikipedia.org/wiki/Limit_(mathematics)

Therefore, HGV Limit makes a lot of sense.

 

[brp]

Above Max can only be Limit. https://en.wikipedia.org/wiki/Limit_(mathematics)

Therefore, HGV Limit makes a lot of sense.

Well, except that Limit does not exceed Max. The upper limit for something is, in reality, the Max. Given the time that this is taking, I'd say that we're in sme asymtotic relationship approaching the Limit. It may or may not be Max

Cheers.

 

[tombanjo]

If I were Lewis Carrol, I would write a poem about this,

When timeshare sales talk becomes acute,
the hypotenuse might shout
That the hyperbole is approaching
a curve not like a hysteresis
but hysterical instead.

 

[CalGalTraveler]

HGV's next program name beyond Max?

Max Max (aka Max Squared) but if you spend this much money, it should be called Mad Max (!)

Max Infinity

Max Grand Master of the Universe (had to get "Grand" in there or the branding mavens at intergalactic HQ would not approve)

WTF is a Centum?!? Sounds like a vitamin...

...slow day at the office - split screen on a zoom call!

 

[brp]

If I were Lewis Carrol, I would write a poem about this,

When timeshare sales talk becomes acute,
the hypotenuse might shout
That the hyperbole is approaching
a curve not like a hysteresis
but hysterical instead.

I'll go with the words in Eugene Ionesco's "The Bald Soprano:"

"Such cascades of cacas, such cascades of cacas, such cascades of cacas,..."

Cheers.

 

[Talent312]

Max Infinity
Max Grand Master of the Universe

"To Infinity and Beyond." -- Buzz Lightyear

"

 

[CalGalTraveler]

If I were Lewis Carrol, I would write a poem about this,

When timeshare sales talk becomes acute,
the hypotenuse might shout
That the hyperbole is approaching
a curve not like a hysteresis
but hysterical instead.

Lewis Carrol is so appropriate.

Sales presentations: Down the rabbit hole we go!