Spence
Banned
...their name may not be recognized as readily as Fairfield, Marriott, Hilton or Hyatt... but a biased review finds their resorts clean, comfortable, spacious, well decorated and, particularly in the US and Europe, well located...
While Sunterra's billing and computer services are rudimentary, their online payment system is coming along. Their reservation system is a signifcant facility not available to many owners of other resort/point systems, in addition to making reservations, you can add a guest's name online (no fees required) and immeadiately receive a new 'confirmation' by email. Hopefully you will soon be able to cancel reservations online.
Although I am universally unimpressed with the use of points for maintenance fees, air miles, airfares, cruises, casino stays, etc. with any points system, I believe that Sunterra's points program is particularly useful in providing flexibility in varying the season, unit size, resort location and duration of stay.... YES!!!... you can get 'change back' from your annual allotment, with the ability to save from prior year (if done by published deadlines) and borrow from next year.
A major/important features that is seldom considered, unlike the major exchange companies, Sunterra does not object to, nor do they thwart, the rental of weeks (including non-home-resort weeks) by the points owners.... it'd be nice if the owners were able to rent points/transfer those points among themselves....
Elite/VIP benefits are available if your have enough points, whether you got them retail or resale.
I would like to hear what others may think about the company, the product and/or the use of the Club Sunterra system...
Spence
While Sunterra's billing and computer services are rudimentary, their online payment system is coming along. Their reservation system is a signifcant facility not available to many owners of other resort/point systems, in addition to making reservations, you can add a guest's name online (no fees required) and immeadiately receive a new 'confirmation' by email. Hopefully you will soon be able to cancel reservations online.
Although I am universally unimpressed with the use of points for maintenance fees, air miles, airfares, cruises, casino stays, etc. with any points system, I believe that Sunterra's points program is particularly useful in providing flexibility in varying the season, unit size, resort location and duration of stay.... YES!!!... you can get 'change back' from your annual allotment, with the ability to save from prior year (if done by published deadlines) and borrow from next year.
A major/important features that is seldom considered, unlike the major exchange companies, Sunterra does not object to, nor do they thwart, the rental of weeks (including non-home-resort weeks) by the points owners.... it'd be nice if the owners were able to rent points/transfer those points among themselves....
Elite/VIP benefits are available if your have enough points, whether you got them retail or resale.
I would like to hear what others may think about the company, the product and/or the use of the Club Sunterra system...
Spence