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HGVC Rescission letter help (2018)

S

sublimeaaron

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Jan 17, 2018
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I'm looking to rescind within the 10 day period I'm on the 5th day right now and I need help. What exactly do I write?
 
A simple letter that states your name(s), the contract or reference number, and a statement saying that you want to rescind the contract. No need to give a reason. It must be signed by all of the same people that signed the original purchase contract.

Then send it via certified USPS mail so that you have proof of it being sent.

Kurt
 
You could also include a copy of the face page of your contract for identification.

BTW, they may contact you to talk you about it. Do not talk to them!
They even may say, "Before we process, we want to confirm..." That's a ruse.
You will be talking to a salesman, not the peep who process the rescission.

HGVC as a company will do the right thing, but the salespeep are weasels.

.
 
I signed the contract on 12/29/17. I sent the Rescission letter on 01/02/18 via certified USPS mail and they received it on 01/05/18. Until now, I have not received any refund. I am looking for the next step if I don't get the refund.
 
chrismsa said:
I signed the contract on 12/29/17. I sent the Rescission letter on 01/02/18 via certified USPS mail and they received it on 01/05/18. Until now, I have not received any refund.
Click to expand...

Florida law gives them 20 days after notice of cancellation to issue a refund
or five days after a check clears, whichever is later. (Sec.721.10(3), Fla.Stat.)
Other states may allow more time. So, hold your horses, Hos.

If you charged it to a CC, you could dispute the charge (up to 2 billing cycles),
but that shouldn't be necessary.

Aside from the weasels in the sales division, HGVC is a stand-up company.
.
 
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Thank you all. Sent in my rescission letter on time and received an email confirming they'll get on the cancellation process ASAP. Now I'm waiting up to 20 days for a full refund into the Hilton Honors American Express credit card I put my deposit on.
 
I received my refund to Amex in just a couple of days... the other fees on my United card are taking way longer, but I was sent "proof" of their internal refund request...
 
Hello I am new to the group and also to the timeshares. I was sucked in to a sales pitch this weekend at kingsland HI and signed up for a Tuscany village 2BK for 19K USD and I later realized I may not be able to afford it at that price accounting the yearly maintenance and found out abt the 7days cancellation clause since I bought it in HI state. The contract said I could send a cancellation letter via certified mail with a return receipt but nothing was open this late in the evening except for fedex. so I sent it via FEDEX overnight. Fedex said their online receipt/tracking printout will serve the same purpose and FEDEX never does certified mail. Am I OK or do you think I should mail the same letter via USPS certified mail while I still have time (first thing tomm morning since my deadine to send the letter would be Dec 14th).
Please advise if anyone else had used fedex and it worked smooth.
Thanks in advance. The letter is mailed out to Honolulu HI from TX.
 
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Under Hawaii statutes, the notice may be hand delivered or mailed.
-- Hawaii Statutes § 514E-8
In theory, hand delivery can be done via courier service; however,
it could be construed to mean in-person delivery, so to be safe...
I'd mail it via USPS, too.
.
 
redma2 said:
Hello I am new to the group and also to the timeshares. I was sucked in to a sales pitch this weekend at kingsland HI and signed up for a Tuscany village 2BK for 19K USD and I later realized I may not be able to afford it at that price accounting the yearly maintenance and found out abt the 7days cancellation clause since I bought it in HI state. The contract said I could send a cancellation letter via certified mail with a return receipt but nothing was open this late in the evening except for fedex. so I sent it via FEDEX overnight. Fedex said their online receipt/tracking printout will serve the same purpose and FEDEX never does certified mail. Am I OK or do you think I should mail the same letter via USPS certified mail while I still have time (first thing tomm morning since my deadine to send the letter would be Dec 14th).
Please advise if anyone else had used fedex and it worked smooth.
Thanks in advance. The letter is mailed out to Honolulu HI from TX.
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It doesn't matter when they receive your rescission letter, only when you send it. As long as you send it by the deadline (Dec 14 in your case), you are fine. Since it says in the contract to send a letter via the USPS, if I were you I would send another letter via certified mail just to be on the safe side. As long as it is postmarked by the 14th, you are golden.

Kurt
 
Just make sure that you follow the instructions exactly, to the address provided and have everyone who signed the original contract sign the rescission letter.
 
redma2 said:
Hello I am new to the group and also to the timeshares. I was sucked in to a sales pitch this weekend at kingsland HI and signed up for a Tuscany village 2BK for 19K USD and I later realized I may not be able to afford it at that price accounting the yearly maintenance and found out abt the 7days cancellation clause since I bought it in HI state. The contract said I could send a cancellation letter via certified mail with a return receipt but nothing was open this late in the evening except for fedex. so I sent it via FEDEX overnight. Fedex said their online receipt/tracking printout will serve the same purpose and FEDEX never does certified mail. Am I OK or do you think I should mail the same letter via USPS certified mail while I still have time (first thing tomm morning since my deadine to send the letter would be Dec 14th).
Please advise if anyone else had used fedex and it worked smooth.
Thanks in advance. The letter is mailed out to Honolulu HI from TX.
Click to expand...
Are you SURE that sending the rescission to the resort is what they want? I really don't think this is where the Business office is located. Research your contract. The correct address is required to be there. For the price of USPS Certified, you can ensure that the rescission will happen and you will save thousands. Sent to the wrong address will only delay and complicate the process.

Jim
 
Passepartout said:
Are you SURE that sending the rescission to the resort is what they want? I really don't think this is where the Business office is located. Research your contract. The correct address is required to be there. For the price of USPS Certified, you can ensure that the rescission will happen and you will save thousands. Sent to the wrong address will only delay and complicate the process.

Jim
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Yes we did the tour & presentation on the big island and the rescission address given on the contract was in Honolulu HI. thanks for the tip. I did a USPS certified with a return receipt. Waiting for the refund. Thank you all for the help. :)
 
redma2 said:
Yes we did the tour & presentation on the big island and the rescission address given on the contract was in Honolulu HI. thanks for the tip. I did a USPS certified with a return receipt. Waiting for the refund. Thank you all for the help. :)
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Congrats on the rescission. The refund may take up to 45 days, but most people see it in 2-3 weeks.

Kurt
 
Hello again.. I got the down payment money refunded back to my CC and also I did get an email confirming the cancellation of the contract. Thanks a lot for all your help on this forum. This is a great find.
 
redma2 said:
Hello again.. I got the down payment money refunded back to my CC and also I did get an email confirming the cancellation of the contract. Thanks a lot for all your help on this forum. This is a great find.
Click to expand...

Glad to hear everything worked out for you!
 
Just wanted to document my experience here for future viewers. We purchased a HGV on 2/21/19, woke up the next morning with extreme buyer remorse. I re-called in the contract about the 10-day rescind window when signing. My wife & I drafted a rescission letter and sent it to the address, certified mail receipt, listed on the contract on 2/23/19. The confirmation number stated that it was received on 2/25/19. We shall see how this transpires. Transaction was done in Florida.
 
LocoSurf said:
Just wanted to document my experience here for future viewers. We purchased a HGV on 2/21/19, woke up the next morning with extreme buyer remorse. I re-called in the contract about the 10-day rescind window when signing. My wife & I drafted a rescission letter and sent it to the address, certified mail receipt, listed on the contract on 2/23/19. The confirmation number stated that it was received on 2/25/19. We shall see how this transpires. Transaction was done in Florida.
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Congrats on saving a bunch of money! They are by law required to honor your rescission. You were well within the rescission period so you should be fine. HGVC seems to be doing these pretty quickly lately, so hopefully this will be fast. The can take up to 45 days and they are not required to give you an update.
 
LocoSurf said:
Just wanted to document my experience here for future viewers. We purchased a HGV on 2/21/19, woke up the next morning with extreme buyer remorse. I re-called in the contract about the 10-day rescind window when signing. My wife & I drafted a rescission letter and sent it to the address, certified mail receipt, listed on the contract on 2/23/19. The confirmation number stated that it was received on 2/25/19. We shall see how this transpires. Transaction was done in Florida.
Click to expand...
Your gut for buyers remorse was great. Congratulations on the money you saved. Being an hgvc owner buying resale I can say I love the system. I hope you stick around tug and see if resale would work for you. Welcome to tug.
 
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I also want to add we rescinded a HGV contract around the same time, 100% because I read the comments in this forum. So thank you for saving my husband and I a ton of money and anxiety! We followed the directions in the contract and sent certified mail on 2/20/2019 to the provided address. We only had 5 days to rescind as the transaction was done in Nevada.
 
Eth03 said:
I also want to add we rescinded a HGV contract around the same time, 100% because I read the comments in this forum. So thank you for saving my husband and I a ton of money and anxiety! We followed the directions in the contract and sent certified mail on 2/20/2019 to the provided address. We only had 5 days to rescind as the transaction was done in Nevada.
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Congrats on saving thousands! Take a look at resale units. HGVC is a really good system that treats their owners, even resale ones, very well.
 
UPDATE: So we mailed the certified letter on Saturday 2/23/19, we had confirmed receipt on 2/25/19. I just checked our account this morning 3/5/19 and the money has been credited!!! I did not expect that the process would be that smooth or quick & we are beyond thankful for finding this thread!
 
LocoSurf said:
UPDATE: So we mailed the certified letter on Saturday 2/23/19, we had confirmed receipt on 2/25/19. I just checked our account this morning 3/5/19 and the money has been credited!!! I did not expect that the process would be that smooth or quick & we are beyond thankful for finding this thread!
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Congrats
 
Great - glad you found the site and saved some money. Exhale ...... The second good news is, you found the site and after exhaling you can spend some time to see if a timeshare is something that could work for you, on your price and terms .....
 
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