HGV Max in the Club Reference Guide

[dayooper]

I feel like they are going to have to put something more out on MAX once it becomes operational ... if for no other reason than to create some relief for the customer service representatives.

What will make the company more money, relieving stress of CSR’s or salesman using the ambiguity of Max to make a sale?

 

[SmithOp]

If real, the bigger deal is that it is the end of walking reservations and knowing you have a good chance at adding the next day.

Not necessarily, it might add a little more competition at midnight to grab that extra day but I don't think there will be many using that strategy. The person reporting this even admitted he doesn't use it, post 314.

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[escanoe]

it might add a little more competition at midnight to grab that extra day but I don't think there will be many using that strategy.

Yes. It increases competition for each new day as it becomes available exponentially. Today, it is only the hand-full of people that have a 3-day reservation locked in that can add the most recent day when it becomes available (assuming walking is necessary to make the booking).

Open it up to where anyone in HGVC that is in Max can book any single new day as it becomes available (without having to have previous days locked in) .... I assure you that will make booking Ocean Oak, a FL affiliate, or Lagoon Tower, way more of a challenge.

Again, I don't necessarily believe this is happening. We are mostly chasing our tail in theoretical discussion at this point. But I assure you it would really foul up the ability to walk a tough reservation. I am not saying it would ruin the club, but it would mess with my current game.

 

[escanoe]

What will make the company more money, relieving stress of CSR’s or salesman using the ambiguity of Max to make a sale?

I don't know that it will make much difference. I don't think most people buying Max are the type that read rule books before going to a presentation. The regular HGVC rule book is transparent on the traditional HGVC program. I don't suspect that stands in the way of all the developer sales they have been making.