• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Have you been able to pay your MF's? [Online function glitches.]

After many days of getting the error message, the maintenance fee link is now working for me. Finally.
 
Fasttr said:
That is clearly not right for 19 BI's. MF per DC point is $0.50248, so on 19 BI's or 4,750 points, it should be $2,386.78 plus Club Dues.
Click to expand...

When I was getting billed online for other owner's fees the amounts were off as well. Way off. Wonder what happens if an owner pays the bill provided and its thousands less than what actually should have been billed
 
BocaBoy said:
After many days of getting the error message, the maintenance fee link is now working for me. Finally.
Click to expand...

Its working for me again too.
 
Working here too, only the DC Annual Fee bill and the MF for Harbour Lake are posted.
 
I just tried again this morning and still can't get in. Used firefox then chrome and it wouldn't even get me to error message page. As previously stated I already got my bill in the mail and filled out payment form and will drop it off at post office this morning.:shrug::ignore::mad:
 
I paid this morning.
 
Fasttr said:
That is clearly not right for 19 BI's. MF per DC point is $0.50248, so on 19 BI's or 4,750 points, it should be $2,386.78 plus Club Dues.
Click to expand...

Fasttr, So I was able to get in today and saw my MF for some properties posted. For my MVCD BI trust portion it showed my 19 BI and balance of zero due. I guess the payment I made cleared what was open on that part of my account. I will keep you posted on further charges.
 
Luvtoride said:
Fasttr, So I was able to get in today and saw my MF for some properties posted. For my MVCD BI trust portion it showed my 19 BI and balance of zero due. I guess the payment I made cleared what was open on that part of my account. I will keep you posted on further charges.
Click to expand...

That is weird...but perhaps good your you if it stays that way!!

Have the BI's that your purchased last month closed yet? Perhaps they don't appear until you close.

Another idea....were the 2016 MF's on those newly purchased points included in the closing costs?

Just spit balling ideas as to why they are appearing as if they were paid.
 
Fasttr said:
That is clearly not right for 19 BI's. MF per DC point is $0.50248, so on 19 BI's or 4,750 points, it should be $2,386.78 plus Club Dues.
Click to expand...

Fasttr said:
That is weird...but perhaps good your you if it stays that way!!

Have the BI's that your purchased last month closed yet? Perhaps they don't appear until you close.

Another idea....were the 2016 MF's on those newly purchased points included in the closing costs?

Just spit balling ideas as to why they are appearing as if they were paid.
Click to expand...

Thanks, I've been wondering the same things. Yes, the points closed already and I've already used them for the owners cruise for next year. I will check the closing costs again closely to see if the MF were in there, but I don't think they were. I know we all put lots of things onto our MR Visa cards but I hope I would notice an extra $1,750 on there.
In the meantime...Shhhhhhh;)
 
Working today for me as well. :) SurfWatch's MF's are up; Barony Beach's still are not.

Something odd that I noticed - the first page lists the two different Membership ID numbers for me and Don. Clicking on mine (which is the newer number issued when we enrolled in the DC) brings up a page that lists our Weeks ownerships. Clicking on Don's (which is our original number) brings up the Club Dues as well as our Weeks.

So if you have multiple Member ID numbers and you're looking for something that should be there but isn't, make sure that you're checking all accounts.
 
Very wierd. after I mailed out my payment and was reading these posts I tried to see if I could pay with my Kindle fire using their "Silk" browser and I got into my account and could have paid bill. I then went back to my computer using both firefox or chrome and can not access by bill or even get to page with error message like before.

Like I said this is very wierd and I don't think it's my computer since I have paid maintenance bills for 5 other timeshares on line during the past two weeks with no problems. I can also get to reservation page and can see my 2016 Marriott reservation just can't access my invoice on my computer.:wall::shrug::crash:
 
I could not get on in order to pay my 2 CH units or my DF's 1 OW unit.

I called MVCI and spoke to a very nice agent. She said that they were still having trouble.

Anyway, she took the payments (2 invoices) over the phone and we're all set now.


(Note: I don't mean to hijack this thread and can start a new thread if that's better).
One oddity: I have a MR Visa card. DF does not have a MR Visa and he is not an authorized user on mine. We both have Marriott Rewards accts., but separate numbers, separate accounts.
For some reason, my reward bonus points/activity points are showing up, exactly duplicated, on both of our MR accounts.
I mentioned this to the MVCI agent. She went offline to speak to someone over at Marriott Rewards. She returned to tell me that my DF would see this if he was an authorized Visa user. I told her that this wasn't the case. She went offline again and said that Marriott Rewards said that I needed to call Chase.

Has this happened to anyone else before ?

-
 
Last edited:
Beagle mom,
We had a situation a few years ago when someone else's MR points were getting credited into our MR account. They were a frequent traveler and it was A LOT of points we were getting credited with. Eventually, Marriott caught up with this, I'm sure the other member complained about missing points. Although they took most of the points away they gave us about 40,000 points as a goodwill gesture.
I believe we ended up keeping the points for lifetime status though as we have well over 2,000,000 points enough for platinum Elite lifetime status (we're still working on the nights).
You Probably shouldn't bring up the subject with Marriott again.
Good luck.
 
Luvtoride said:
Beagle mom,
We had a situation a few years ago when someone else's MR points were getting credited into our MR account. They were a frequent traveler and it was A LOT of points we were getting credited with. Eventually, Marriott caught up with this, I'm sure the other member complained about missing points. Although they took most of the points away they gave us about 40,000 points as a goodwill gesture.
I believe we ended up keeping the points for lifetime status though as we have well over 2,000,000 points enough for platinum Elite lifetime status (we're still working on the nights).
You Probably shouldn't bring up the subject with Marriott again.
Good luck.
Click to expand...

Thank you for sharing your experience.

I will take a wait & see approach on this. I did call and speak to Chase, but could not get the idea across to them. I was told that this can't happen./not possible. :rolleyes:

So, I tried, twice. :shrug: :shrug:


Hopefully, I will get these MRPs used up by the time the fog clears at Marriott.

-
 
Last edited:
Larry said:
I just tried again this morning and still can't get in. Used firefox then chrome and it wouldn't even get me to error message page. As previously stated I already got my bill in the mail and filled out payment form and will drop it off at post office this morning.:shrug::ignore::mad:
Click to expand...

In Chrome I had to disable the popup blocker in order to get it to work.
 
Yesterday, I could get in and see what MFs were already due, all there was so far was my DC membership dues. European Resorts and Phuket Beach Club were not listed yet.

However when I attempted to pay my DC dues online, Nothing happened. Clicked on the link but no response. I called Cork and they reported that there were still some issues. Paid the fees over the phone and got an email receipt this morning.
 
Was able to pay the DC Annual Fee and Harbour Lake MF online a few minutes ago.
 
The site seems to be having recognition problems now. After logging in, I am told that I have to be logged in to view the member section. Sigh. It seems perhaps a portion of our fees out to go to hiring a capable web site manager.
 
GreenTea said:
The site seems to be having recognition problems now. After logging in, I am told that I have to be logged in to view the member section. Sigh. It seems perhaps a portion of our fees out to go to hiring a capable web site manager.
Click to expand...

I was able to get in to look at the MF packages, but it does appear that the reservation engine is down at the moment.
 
May have to retitle the thread again....appears the MF functionality is "under repair" again.
 
Yeah, it's down again for me. Though reservations are up. Sounds like they can only manage to keep half up at a time.
 
You must log in or register to reply here.
Top