I received the 45% off 1-exchange email, and I was really upset because I had just confirmed 2 exchanges the night before. Since I was within 24 hours, I called RCI to cancel out 1 and re-book it with the 45% off. They were willing to do it, but if my confirmed exchange was lost during the rebooking, I risked losing my exchange to someone else's ongoing search. I asked for help from a supervisor, so that it could be done without the week being lost. But, they wouldn't do it, since the 45% off emails were sent "in error". Since this was for a 3-week trip with back-to-back exchanges, I wasn't willing to risk losing one of my weeks. So, I had to forgo the $92 savings. Ouch! I was told the email was sent to customers who were not making exchanges like they had in the past. But it was sent in error. Whatever that means.
Well, if RCI didn't up their fees $10 every single year, and have the highest exchange prices in the industry, maybe people would have more interest in using them for exchanges. I try to use them as little as possible, because their exchange fees are so over-inflated. My Marriott-to-Marriott exchanges in Interval cost me $129 each, vs. $209 each for my RCI exchanges this week. Their top management must all be multi-millionaires by now!
