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Good bye to Capital One

x3 skier said:
And if you tell them by phone or on the net or via carrier pigeon, it doesn't seem to matter. They still send you notes to call them or freeze your card for some obscure reason. :hysterical:

Cheers
Click to expand...

I've only had one problem with that since I placed a long term note on my account. I got the Capital One card mostly for my dd to use while at school in Canada. I was contacted once, soon after I got the card, but not since then.
 
Cannot Rely on Capital One Card Overseas

My wife always notifies Capital One when we are traveling. She gives them dates and countries. Then as soon as we leave home they CANCEL THE CARD. They do not send us e-mails or call to verify, they cancel the card. The last time that happened my wife was in Tahiti and it was a major inconvenience. Capital One called me on my cell phone (I gotta work to pay the bills) and asked about the charges. I verified my wife is in Tahiti and the jewelry store is exactly what she planned ot do. They told me other charges triggered a fraud alert and they canceled the card.

Just for a change, we did not tell Capital One about a driving trip to Pennsylvania, Delaware, Maryland, and DC.
No problems with that trip.

I have told Capital One that somebody inside is probably selling the travel notices to fraud group or the company is canceling at the first suspicious hint to avoid risk. Tough luck for the card holder who's card doesn't work out of the country.

My wife and I have put Capital One on double secret probation. They cancel a card while we are out of the country and they are SO FIRED!
 
Admittedly, I don't travel out of the US as much as many of you . . . but I've never had any issues, to include my most recent trip (alone) to Kenya & Tanzania. (My DH was still here in Wisconsin using his card on the account while I was over there for two weeks, using mine.)

I did advise them in advance of my trip, and the destinations I anticipated using my card (including London while in transit) and they did everything right.

I hope others have equally good service from them.
 
4Reliefnow said:
My wife always notifies Capital One when we are traveling. She gives them dates and countries. Then as soon as we leave home they CANCEL THE CARD. They do not send us e-mails or call to verify, they cancel the card. The last time that happened my wife was in Tahiti and it was a major inconvenience. Capital One called me on my cell phone (I gotta work to pay the bills) and asked about the charges. I verified my wife is in Tahiti and the jewelry store is exactly what she planned ot do. They told me other charges triggered a fraud alert and they canceled the card.

Just for a change, we did not tell Capital One about a driving trip to Pennsylvania, Delaware, Maryland, and DC.
No problems with that trip.

I have told Capital One that somebody inside is probably selling the travel notices to fraud group or the company is canceling at the first suspicious hint to avoid risk. Tough luck for the card holder who's card doesn't work out of the country.

My wife and I have put Capital One on double secret probation. They cancel a card while we are out of the country and they are SO FIRED!
Click to expand...

I think you may be onto something here.

I rec'd an email yesterday saying I had authorized travel. I hadn't.

It seems that authorizing a SA Levy payment is processed as travel, but I had done that and the transaction went through about a month ago. It diodn't make sense but I just told them that the transaction went through and nothing else is authorized.

I get a call at 3:45AM from fraud confirming a "travel transaction" of $6000.00 that had been made out if SA. It ends up being a charge from Telemoneycenter in Jeddah. From what I can tell from Google it is a Western Union type company based in the Middle East.

I think I am just cancelling this card.
 
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