- Joined
- Apr 17, 2006
- Messages
- 5,367
- Reaction score
- 2,397
- Location
- Ohio and Colorado
- Resorts Owned
- Steamboat Grand, The West,
Raintree and, formerly, The Allen House
I have had a Cap One card for many years to avoid the foreign exchange fees. But, on my last three European trips in the past year, even though I have been diligent about notifications, I have gotten email notices about potential frauds. This necessitates a collect call back to Cap One to Katmandu or wherever their call center is located to speak to a non-native English speaking "Peggy" in order to tell them, "Yes, those are my charges".
I always ask "Don't you know I am traveling?" and they say yes but we want to make sure. Escalation to "Peggy's boss" results in the sane BS about making sure. I had even got an email thanking me for the notification after I had left The States and had made the charges they questioned.
BTW, they also keep sending me transfer balance checks even though I had requested twice over a year ago to stop.
Since other cards are now deleting the charges, the Cap One card is headed to the shredder when I get back from Spain.
Cheers
I always ask "Don't you know I am traveling?" and they say yes but we want to make sure. Escalation to "Peggy's boss" results in the sane BS about making sure. I had even got an email thanking me for the notification after I had left The States and had made the charges they questioned.
BTW, they also keep sending me transfer balance checks even though I had requested twice over a year ago to stop.
Since other cards are now deleting the charges, the Cap One card is headed to the shredder when I get back from Spain.
Cheers
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