We bought a Ocean Pointe week and were told we would NOT get an AC (Yes, we deposited it.) Do you think we should call back and ask a different person?? Should we call Owner Services (They were the ones who told me I didn't qualify) or II? Thanks a million!
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Gift of time
- Thread starter seatrout
- Start date
californiagirl
TUG Member
This happened to me today exactly!!
I purchased Ocean Pointe (not my home resort) and deposited it early this AM and was told by Kersha at II that I did not qualify for an AC because this is not my home resort!!
Did I miss something? Please let us know if we should call back and ask someone else.
Lisa
I purchased Ocean Pointe (not my home resort) and deposited it early this AM and was told by Kersha at II that I did not qualify for an AC because this is not my home resort!!Did I miss something?
Please let us know if we should call back and ask someone else.Lisa
ml855
TUG Member
We were thinking of purchasing a Maui week since we own there, and we were told the same thing, no AC for Dec 31st check-in, so we didn't purchase. I called back and ask about BeachPlace Towers and was told that yes I would receive an AC for my deposit. I purchased on Saturday and deposited on Monday and haven't received my AC yet. I'll call tomorrow and speak with the same II rep. and hopefully she'll be able to give me my AC.
californiagirl
TUG Member
Follow up comment: Kersha at II said that if this was my home resort, I would get an AC. So they are being offered, I just don't get one!
Lisa
Lisa
rsackett
TUG Member
- Joined
- Jun 7, 2005
- Messages
- 1,495
- Reaction score
- 61
- Location
- Michigan
- Resorts Owned
- Marriott’s Harbour Point
If I do not get an AC for my OP I will not deposit it. I may trade it later. I'm waiting to get word if SFX can take the week, If not I may try a direct trade with someone I trust.
ml855 said:
"...I called back and ask about BeachPlace Towers and was told that yes I would receive an AC for my deposit. I purchased on Saturday and deposited on Monday and haven't received my AC yet. I'll call tomorrow and speak with the same II rep. and hopefully she'll be able to give me my AC."
I do not understand wht II would treat BeachpPlace different than OP. I hope you get your AC, but I have had II give me false info before, only to find out it was not true after it was too late!
Ray
ml855 said:
"...I called back and ask about BeachPlace Towers and was told that yes I would receive an AC for my deposit. I purchased on Saturday and deposited on Monday and haven't received my AC yet. I'll call tomorrow and speak with the same II rep. and hopefully she'll be able to give me my AC."
I do not understand wht II would treat BeachpPlace different than OP. I hope you get your AC, but I have had II give me false info before, only to find out it was not true after it was too late!
Ray
We bought our extra week to use for trading, and the AC would have been an extra perk. We didn't buy it thinking we would definitely get one. Might try calling someone else and asking, but if I get my desired trade in the end, I'll be happy. :whoopie:
Retired TSO
Guest
Lisa, I purchased an Ocean Point and it is NOT my home resort. I already received my AC, so if I were you I will call II....Good Luck.californiagirl said:This happened to me today exactly!!
Did I miss something?
Lisa
californiagirl
TUG Member
I just received verification from II that I do get an AC for my deposit. See my new thread about miscommunication with II. Too funny! Thank you tuggers for your help.
Lisa
Lisa
rsackett
TUG Member
- Joined
- Jun 7, 2005
- Messages
- 1,495
- Reaction score
- 61
- Location
- Michigan
- Resorts Owned
- Marriott’s Harbour Point
calgal said:
I read this on a different forum. I hope quoting it is not a violation of BBS rules.
"I am one of the Marriott owners who purchased a week 53 gift of time week at a resort I don't own (Marriott Ocean Pointe). It begins with checkin 12/31. Today I called the Marriott Customer Service dept . My rep checked with supervisor Jason who stated that as long as the independent exchange co. wanted the week I would be free to deposit it with them."
I have not confirmed this info myself, but it may offer an alternitive to II.
Ray
Tha above was my post and I don't mind at all being quoted. I still haven't done anything with the week because I am weighing SFX and the 3 for 1 bonus offer vs II and the AC offer. I can't decide which one is better for my family. We always need a 2 BR and always need a school holiday week except during the summer. With SFX, if I add the $399 bonus week and the $149 2BR upgrade, the cost is not so inexpensive. I would have until 12/31/07 to use the bonus weeks. With II, the AC is only $299 total for a 2BR, but the AC expires in 1 year from issuance. Like a good tugger, I am already planned out 1 year for vacations, with the exception of Easter week 2007 which is excluded by both exchange companies anyway. I am very happy to have such a prime week to exchange with, and great options, but wish it was easier for me to make decisions.
calgal said:
I am not totally sure but I do not believe SFX is offering bonus weeks for 2006 deposits anymore. Week 53 by definition is a 2006 deposit. You should verify this before you you get to much further in your decision making.
Short
camachinist
TUG Member
I think she did, IIRC. It was an overlap week (New years)...short said:
Pat
camachinist
TUG Member
Independent exchange company...seatrout said:
http://sfx-resorts.com/
Same basic concept as II, just some different nuances and price points. Type SFX into TUG's search engine to learn more. One of its execs answers questions on another timshare forum that some of us use.
Pat