Elite Night Credit???

[Smooth Air]

Can somebody please tell me what "Elite Night Credit" is?? Marriott just informed me that they cannot credit my 2 week stay @ Ocean Pointe in Feb/March 2008 b/c they changed their policy in June, 2008 & my stay was prior to that. They told me that as of June 2008, they are awarding "Elite Night Credit". So, why can't I get "normal" credit for my Pre-Elite Night stays @ Marriott Ocean Pointe? I am so confused by this point thing! I own 2 Platinum weeks @ Ocean Pointe.

Smooth Air

 

[thinze3]

Am I wrong, but I thought that each night you stay is a credit toward your elite staus - essentially an "elite night credit". 10 for silver, 50 for gold, and 75 for platinum.


Terry

 

[davidvel]

Correct. There is no "regular" credit.

 

[Dave M]

I agree. There are no Marriott Rewards points associated with Elite night credit. The only value of the credit to your account is toward counting the number of nights you stay at Marriott properties to qualify for Elite status in the Marriott Rewards program.

Prior to June, only (1) paid stays at Marriott branded hotels and (2) MVCI rentals from Marriott were counted for Elite night credit. Effective as of June 2008, stays in your owned week(s) at your home resort are also counted. Stays prior to June do not count.

There was no change to the structure for earning Marriott Rewards points. Thus, both before and after June, you should have earned Marriott Rewards points based on charges you incur at both Marriott hotels and timeshares.

If our responses don't fully answer your question, try again....

 

[thinze3]

To add. I had 7 nights credit added on a 7 night stay at a Marriott timeshare (which I do not own) that I exchanged into throu II in late August. I have heard that these slip through the cracks sometimes.

In mid June I traded a non-Marriott into a Marriott resort which I do own and DID NOT get the credits. I even tried the "missing credit" route and Marriott still wouldn't give it to me.

Are you confused yet?

Terry

 

[Dave M]

That's why it's always worthwhile to be sure our MR # is part of the reservation and to doublecheck that it's there when we check in. As you stated and as has been reported on this forum, Marriott does sometimes give elite credit when it shouldn't.

 

[ecwinch]

Ditto

I do the same as Dave - always show my MCVI card and have them add the number when I check-in. Particularly since Marriot stopped giving MCVI owners free Silver Rewards membership.

Recvd credit for my last visits in Nov 08 @ Grand Chateau and the Grand Residence at Lake Tahoe. At the Surf Club now, will see if they do the same here.

 

[dioxide45]

Can somebody please tell me what "Elite Night Credit" is?? Marriott just informed me that they cannot credit my 2 week stay @ Ocean Pointe in Feb/March 2008 b/c they changed their policy in June, 2008 & my stay was prior to that. They told me that as of June 2008, they are awarding "Elite Night Credit". So, why can't I get "normal" credit for my Pre-Elite Night stays @ Marriott Ocean Pointe? I am so confused by this point thing! I own 2 Platinum weeks @ Ocean Pointe.

Smooth Air

There isn't a "normal" night credit vs elite night credit. Each night spent at Marriott hotels gives you an Elite Night Credit. This is a credit towards elite status within the MR program. As Dave mentioned, getting them to add nights after the fact is difficult. Always make sure to add your MR number to your reservation online at Marriott.com.

 

[aka Julie]

Recvd credit for my last visits in Nov 08 @ Grand Chateau and the Grand Residence at Lake Tahoe. At the Surf Club now, will see if they do the same here.

Do you own at Grand Chateau? We stayed there November 08 also and did not receive credit (traded in thru II), but own at other Marriotts. My husband's MR number was aligned to the reservation. We didn't charge anything, maybe that helps.

 

[thinze3]

I do the same as Dave - always show my MCVI card and have them add the number when I check-in. Particularly since Marriot stopped giving MCVI owners free Silver Rewards membership.

Recvd credit for my last visits in Nov 08 @ Grand Chateau and the Grand Residence at Lake Tahoe. At the Surf Club now, will see if they do the same here.

I add all my MVCI reservations online months before ever arriving. I even add the stays which I trade into. Example, I just traded a Christie Lodge AC for a winter week at MBP. I added this stay to my account, which then allowed me to add things like extra pillows and high floor requests.

By doing this online I can see all my upcoming trips (hotels and timeshares) in front of my face in my marriott.com account.

Terry

 

[Pens_Fan]

I add all my MVCI reservations online months before ever arriving. I even add the stays which I trade into. Example, I just traded a Christie Lodge AC for a winter week at MBP. I added this stay to my account, which then allowed me to add things like extra pillows and high floor requests.

By doing this online I can see all my upcoming trips (hotels and timeshares) in front of my face in my marriott.com account.

Terry

How do you do this?

 

[thinze3]

How do you do this?

On your II trade Confirmation Certificate you can see your Marriott Reservation Number on the right side of the page. Here are instructions to add this reservation to your Marriott account.

Log in to your Marriott.com acount and click the tab that says, "Upcoming Reservations." Enter the above mentioned reservation number and your last name. Then click "find." On this page you will see your Marriott resort reservation and room type.

Near the bottom, this page will also give you a link to "Add a Marriott Rewards Number" to the reservation. Click this and add your number. Your reservations will now show up on your Marriott.com account.

You should be able to now see your room type as well.

Terry

 

[Pens_Fan]

On your II trade Confirmation Certificate you can see your Marriott Reservation Number on the right side of the page. Here are instructions to add this reservation to your Marriott account.

Log in to your Marriott.com acount and click the tab that says, "Upcoming Reservations." Enter the above mentioned reservation number and your last name. Then click "find." On this page you will see your Marriott resort reservation and room type.

Near the bottom, this page will also give you a link to "Add a Marriott Rewards Number" to the reservation. Click this and add your number. Your reservations will now show up on your Marriott.com account.

You should be able to now see your room type as well.

Terry

Thank you.

I was successful in adding my upcoming trip.

 

[ecwinch]

No

Do you own at Grand Chateau?

No, I do not. Own at HarbourPoint. My stay at Grand Chateau was a trade for a non-Marriott week, but my stay at Tahoe was an exchange of my Marriott week.

I do recall reading in another thread that you had to have a charge to your room to receive credit. Last night I was there I bought something at the Marketplace shop. That might be the difference.

 

[aka Julie]

No, I do not. Own at HarbourPoint. My stay at Grand Chateau was a trade for a non-Marriott week, but my stay at Tahoe was an exchange of my Marriott week.

I do recall reading in another thread that you had to have a charge to your room to receive credit. Last night I was there I bought something at the Marketplace shop. That might be the difference.

I kept meaning buy a snack at the Marketplace or a drink at the rooftop bar, but never got around to it. If that kept us from getting the 7-nights credit, that hurts. We'll be at Grande Ocean on a trade over New Year's, I'll definitely buy something and see what happens.

 

[Smooth Air]

I think they mean you get credit (points) for what you buy...not that if you buy something you get credit (points) for the 7 nights...but, hey! what the heck do I know? I started this thread & I am still "in conversation" w/ Marriott!!

Smooth Air

 

[dioxide45]

I think they mean you get credit (points) for what you buy...not that if you buy something you get credit (points) for the 7 nights...but, hey! what the heck do I know? I started this thread & I am still "in conversation" w/ Marriott!!

Smooth Air

I think the thought process here is that if you dont' have any charges to the room, then the resort doesn't have anything to report to the MR program so they don't send any data and you don't get the night credits. Many people leave a TS with zero due on their bill. If you at least charge something to the room then they report that amount for points credit and you then in turn also get the elite night credits.

 

[Dave M]

If you at least charge something to the room then they report that amount for points credit and you then in turn also get the elite night credits.

I would word the last part of that sentence as follows....

...and you then in turn might also erroneously get the elite night credits.

 

[Smooth Air]

Anybody confused? BTW, I never did receive any notice from Marriott about the Elite Night Credit policy effective June, 2008? Did you?

Smooth Air

 

[Dave M]

There was no formal notice. Marriott made a change to the Marriott Rewards T&C back in June that deleted language that had previously excluded stays at MVCI resorts as qualifying for Elite nights credit.

See this thread, especially the first post, for more info.

If you're still confused, ask your questions and we'll try to help.

 

[dmharris]

This helps me understand how I accumulated 39 elite nights so far this year. I didn't think I paid for that many nights. Now I know it was paid stays plus my timeshare stays. Thanks.

I'm so long-in-the-tooth with Marriott Rewards (first 3 numbers of my membership number start with 000) that Bill Marriott gave me lifetime Platinum status a couple years ago. Thank you, Bill! It's nice to see loyalty does count. I also received lifetime Silver Medallion status with Delta Airlines once I'd reached the million mile mark. Good PR.

 

[dioxide45]

I would word the last part of that sentence as follows....

...and you then in turn might also erroneously get the elite night credits.

That would be more clear, since officially they don't have to grant the nights for exchange and getaway stays. Though the T&C don't necessarily limit these except through this condition.

Only nights personally stayed and individually billed at participating hotels are credited toward Elite membership and renewal.

Though it is still vauge.

 

[ecwinch]

I think they mean you get credit (points) for what you buy...not that if you buy something you get credit (points) for the 7 nights...but, hey! what the heck do I know? I started this thread & I am still "in conversation" w/ Marriott!!

Smooth Air

No... it's elite nights credit. You get points also, but only for the amounts charged to your room.

 

[Smooth Air]

ecwinch: You mean if I go into the Marketplace @ Ocean Pointe & buy a muffin & a coffee they give me "elite night credit"? How many nights? ( now I am totally confused, Dave!!)

Smooth Air

 

[davidvel]

Not necessarily, if you go in and pay cash.

People are talking about if you are staying at the resort, there is a theory that if you have no room charges they won't report your stay to Marriott to receive your credit for number of nights stayed. So, put something on your room charge.

No one is saying that if you live next door to a Marriott and buy something there you are entitled to credit for staying a night...at least they haven't figured out how yet! Also, you are only credited POINTS for purchases in conjunction with a stay (or conference reservation I believe.) But, you can get points for using your Marriott rewards VISA at any time.