DRI wins court ruling against Exit company Timeshare Compliance / Resort Advisory Group

[pedro47]

Wesley charges a fee. People sign up and whether anything happens or not they could care less. Most people will just ignore it and move on. Few complain or timeshares would not exist. Where is AmWay by the way. Took decades for that to fall. Do to laws enacted many timeshares will work with owners to take them back under stress conditions. But there are reputable lawyers that can get you out. I had a lawyer doing another job for me and he got me out for $5. Really. five dollars.

What city and state are you in?

 

[winterski]

Using a BBB rating for Fastest Exit of 4.5 and having been rated for 5 years, I bought in to the timeshare exit sales pitch of going after the timeshare resort owners in the courts of Mexico to recover fraudulently sold timeshares. ( deceptive sales pitch, outright fraud). Shortly thereafter Fastest Exit went out of business. It must have been a ponzi scheme.
The BBB of Arizona was responsible for the rating. Each office of BBB does their own thing apparently. We need a better business review tto get past the internet advertised fraudsters. ARDA is part of the group get togethers.

 

[TUGBrian]

Wesley charges a fee. People sign up and whether anything happens or not they could care less. Most people will just ignore it and move on. Few complain or timeshares would not exist. Where is AmWay by the way. Took decades for that to fall. Do to laws enacted many timeshares will work with owners to take them back under stress conditions. But there are reputable lawyers that can get you out. I had a lawyer doing another job for me and he got me out for $5. Really. five dollars.

there are no "new laws enacted" that require timeshares to do anything, this is another common lie told by exit scammers.

if there is an option to surrender your ownership back to the resort, you can accomplish the exact same thing yourself without the need for any lawyer or 3rd party. there is no magical secret strategy/law/process/loophole/etc that exists to end a timeshare ownership.

you give it away, give it back, or stop paying. thats it.

 

[winterski]

Yes sir. As a retired physician who has dealt with many 3-letter government agencies, the focus of late is inconsistent with government supervision of industries that affect the health and welfare of the public. In fact, the government agencies themselves are often purveyors of misleading information. I could go on for pages. But, I'm considerate. Suffice it to say a total overhaul is in order. Actually, I would prescribe an enema!

I complained to Profeco ( Mexican Government consumer protection agency). I can only guess that someone at Profeco sold my complaint to fraudsters. They set up a court settlement for my Lloydshare Ltd Inc timeshare linked annuity, which was not honoured. Fortunately my bank manager said it was a fraud and she would not send money to Mexico to release funds in a government account. The Mexican government will never ask for money upfront. They take their cut in taxes at the time of sale. Profeco does not respond to most email.
Fraudsters gamble, not about being caught because that is obviously a fact from the start, but gambling that no one will prosecute. With the internet, they have improved their odds immensely. Governments are basically just registries for most of the fraud activity and well financed fraud operations can outlast any individual legal initiatives. Rarely is anything taken to court, just as a start.

 

[GrampaTim]

As a business owner, and consumer, I've had many interactions with the BBB over the years. Let me explain it in the most basic form:

To have an A+ rating with the BBB, simply join, pay your dues, and you will be considered "excellent". Complaints are overlooked, as are judgements, etc. Just pay to be rated.
I have seen many fraudulent companies maintain those ratings. Even their own operations are highly questionable. I never look at them when considering a company.

 

[Smotu]

To answer your question, I do not know. I'd be lying if I said that the thought of complicity never crossed my mind. How many contacts should it take to get action? I am aware though that the BBB may be cautious when receiving e-mails from people who are not customers of the company. I wouldn't be surprised if some people have lied to the BBB about their competition hoping to lower their rating. I had sent a different BBB an e-mail about another exit company that had blatant lies on their website. That BBB looked at my LinkedIn profile, so I know they got my e-mail (I got a notice from LinkedIn). I never ask the BBB to take my word, I always request that THEY open an investigation. The facts are there if they just did a proper investigation.

In regard to the BBB that looked at my profile, the exit company was Encore Law, Inc. and their BBB profile (and Encore Law's website), reflected that they had been in business since 2007. The facts are that their Texas corporation was established in 2023. Their self-promotion articles also date to 2023. It is clear that they didn't exist prior to 2023. The other major concern, and there were others, is that their main office is in Tennessee, but there is no legal entity by the name of Encore Law, Inc. operating in the state of Tennessee (they should have at a minimum a Tennessee foreign entity filing linking back to the Texas corporation). I sent the concerns to the BBB and that is when they looked at my LinkedIn profile. I should add that no one from any of the BBBs that I have contacted have replied to me. That is fine with me, as long as they investigate. Anyways, the Tennessee BBB did investigate and there were some changes made to the company's website (the "founded in 2007" statement was removed") as well as the BBB profile (the business start date was changed to 4/1/2020). That business start date is still incorrect, and I have no idea where they are getting the 4/1/2020 date from as it does not reflect the facts. I should add that Encore Law, Inc., a traveling exit company that is not a law firm despite their name, is BBB accredited with a rating of B+ (they have 16 complaints). With all the lies made by Encore Law, including their start date, there is no doubt in my mind that they are a complete scam. If their true business start date in the BBB profile was 4/3/2023, as reflected with their Texas filing, their BBB rating would likely be lower, and they may not even qualify for BBB accreditation, two things that if in place would likely save a few people from losing thousands of dollars. Not getting satisfaction with the Tennessee BBB, I sent the Tennessee Attorney General a detailed e-mail outlining the concerns about Encore Law. The AG responded to my e-mail with a form letter acknowledging the receipt of my concerns. Below is the thread about Encore Law.

Attended a presentation by Timeshare Exit Company Encore Law

I will try to give away but if I don’t have any takers, and if the resort don’t want it back, ( in the website they said that they don’t) can my mom take over the contract and then defaulting I know sound bad but he give the idea on how get of this situation as soon as possible I went to a...

tugbbs.com

Important to add - if all BBBs were run like the Missouri BBB, we would be in a much better position. I have PM'd STLBBB multiple times with questions, and he has always provided me with insight and direction.

My sense is that BBB exists to make money more than it does to actually help us as consumers seeking accurate information. The money trail should reveal why they stay in business. I think I might be fair to giv the BBB a B- rating.

 

[dioxide45]

As a business owner, and consumer, I've had many interactions with the BBB over the years. Let me explain it in the most basic form:

To have an A+ rating with the BBB, simply join, pay your dues, and you will be considered "excellent". Complaints are overlooked, as are judgements, etc. Just pay to be rated.
I have seen many fraudulent companies maintain those ratings. Even their own operations are highly questionable. I never look at them when considering a company.

There is a difference between being BBB Accredited (pay a fee) and the rating. The rating is based on complaints. If you respond to complaints, your rating will stay high. All they look at is the businesses response to complaints.

 

[RX8]

Update:

We are losing the battle with timeshare scammers and the BBB Serving the Pacific Southwest, Central & Inland California, whether they are aware or not, is making it easier for the scammers.

Background:
Pandora Marketing LLC d/b/a Timeshare Compliance was one of two related companies that was hit with a $16M judgement for fraudulent timeshare exit activities. The other was Resort Advisory Group which is now out of business. I notified the BBB about both companies, the judgement as well as their physical addresses being empty. The BBB did an investigation and posted an alert on Timeshare Compliance's BBB profile about their bankruptcy (which was filed by their parent company Pandora Marketing LLC). This is where it gets strange. As I posted previously, a new BBB profile was created for Timeshare Compliance, essentially removing them from any relationship from Pandora Marketing LLC and aligning themselves with a new LLC called Savi Collaborative LLC. As of today, Savi Collaborative LLC d/b/a Timeshare Compliance is BBB accredited with an A+ rating.

These are the facts:
The lawsuit and subsequent $16M judgement was against Pandora Marketing LLC d/b/a Timeshare Compliance. It was the unlawful and fraudulent actions of the company operating under the Timeshare Compliance name that resulted in that judgement. Below is a self-published article from Pandora Marketing, LLC, who touts itself as "a leading timeshare contract resolution marketing company", in which they state that their timeshare contract resolution business will continue during the bankruptcy. From my investigations, the only timeshare contract resolution business under Pandora Marketing was their sole d/b/a Timeshare Compliance.

- Pandora Marketing LLC Continues to Serve Customers During Voluntary Chapter 11 Reorganization -

/PRNewswire/ -- Pandora Marketing, LLC, a leading timeshare contract resolution marketing company, entered into Chapter 11 Reorganization on January 31, 2024...

www.prnewswire.com

Below are the public records showing that Timeshare Compliance was a fictitious trade name or d/b/a of Pandora Marketing LLC (there are no other trade names filed under Pandora Marketing LLC). While this particular filing was 9/12/23, there are records going back to 2016 for the Timeshare Compliance trade name for Pandra Marketing LLC. Shortly before the bankruptcy filing, Savi Collaborative LLC filed a fictitious trade name for Timeshare Compliance. Either the BBB is aware of this shady move and allowed them to do it anyway OR Savi Collaborative LLC provided this document to the BBB to show that Timeshare Compliance is now the d/b/a of Savi Collaborative LLC. However it went down, the public deserves to know the truth about the relationship between these companies, the bankruptcy and the $16M judgement. This shady fictitious trade name filing by Savi Collaborative LLC was only done to prevent potential Timeshare Compliance clients/victims from knowing the truth about their activities. Even though I have notified the BBB numerous times about these facts, the only profile change made since was to make Savi Collaborative LLC d/b/a Timeshare Compliance a BBB accredited business.


Orange County Fictitious Name Filing records:

Pandora Marketing LLC

Savi Collaborative LLC

Timeshare Compliance | BBB Business Profile | Better Business Bureau

BBB Accredited since 3/3/2025. Timeshare Advocates in Irvine, CA. See BBB rating, reviews, complaints, get a quote and more.

www.bbb.org

 

[RX8]

I am providing an update to keep this in any internet searches. Timeshare owners need to be aware so they don’t get scammed.

Despite numerous complaints and negative reviews at the BBB, Timeshare Compliance continues to scam money from timeshare owners with an assist from the Southern California BBB office which has given this company BBB accredited status.

I have a full summary in the previous post. A quick recap is that Timeshare Compliance, under their legal name Pandora Marketing, LLC, was hit with a $16M judgement for unlawful timeshare exit activities which resulted in them filing bankruptcy. In a shady move, Timeshare Compliance simply flipped to a new legal name. Despite my numerous communications with the BBB advising them of those facts, the BBB created a new BBB profile and gave it an A+ rating and BBB accredited status.

Timeshare Compliance utilizes foreclosure as an exit strategy. Here is one BBB review.

“Just like the timeshare you purchase... Time Share Compliance sounded like a good way to get out of the time share. Swift and smooth talkers. Once we signed with them it was pretty much... The customer does the work, TSC provides you the steps. We have not ever missed a payment to Marriot Time Share. TSC told us to stop payments immediately that it will help the process move faster. Once you miss payments then your credit gets hit. In the end you pretty much have a foreclosure on your credit report. Now, I am looking at 7 years for it to be removed. My advice is to try and work with whoever you have the timeshare with Chances are they had you sign with false pretense. Both of them are scams. I called TSC just 2 days ago (Our Time Share was Cancelled last Year 2024). I advised that my credit shows a foreclosure. They did not want to listen. The lady said she would email information on the credit repair. All she sent was how to contest the **** on our report. TIME SHARE COMPLIENCE IS A SCAM !!!”

This was part of Timeshare Compliance’s response to this client who paid them many thousands of dollars only to be foreclosed.

“We did help you out of your timeshare. The developer was pushed by us to end your contract and they know we get results. Without our help, people are stuck in their timeshare for many many years.“

Sadly, the Southern California BBB office is complicit by providing Timeshare Compliance the tools (A+ rating and BBB accreditation) to make it easier for them to scam thousands of dollars from timeshare owners.

 

[pedro47]

To the OP. Please do not give up your campaign against timeshare scammers .

 

[Magumba]

Dump questions is this a win for DRI or the new owners of DRI Resorts? Hilton?

How does a DRI / Hilton OWNERS legally cancel a timeshare contract with this corporation?

That is the question the losing lawyers should be asking the DRI lawyers IMHO

I got out, it took 1 year and $1000

Its called Transitions from Hilton

 

[Dmcmullen]

I was just accepted into transitions and they want $4,000 from us to get out. Any other options?

 

[dioxide45]

I was just accepted into transitions and they want $4,000 from us to get out. Any other options?

Try to give them away first. Or default.

 

[RX8]

I was just accepted into transitions and they want $4,000 from us to get out. Any other options?

DRI has no resale value. You will not likely find someone to take it off your hands with zero net cost to you. You have the baseline for a 100% guarantee exit at $4000. If you want to do it yourself, your cost is going to be somewhere between $0 and $4000. Obviously, the closer you get to $4000 you would be better off taking the guarantee exit with little work on your part. Also, maintenance fees will be coming due. I assume that the $4000 includes all in so you would not likely have to pay 2026 maintenance fees. If you want to sell it yourself, you will likely have to pay the 2026 fees just to get someone to take. You must take that into your cost analysis.

If you want to try and save money, you will need to “sell” it. Offer it for free here on TUG. If you are eBay savvy, put it up for bid there. Join a DRI Facebook page and offer it there. If I was you, this is what I would do if you have the time:

Offer it for free with free closing (you could use LT Transfers who has good reviews here on TUG and is very responsibly priced).

If no hits, modify the ad keeping all the same except add free 2026 usage.

If still no hits, same as above except offer $500 VISA card at closing.

If still no hits, same as above except offer $1,000 VISA gift card at closing.

If still no hits and the transition offer is still valid, take it.

If you don’t have $4,000 (or any money to put towards giving it away), then you may have no choice but to default and accept whatever consequences there may be.

If you decide to give it away, place your ad on the free timeshare forum page. Recommended to read other giveaway ads to get an idea on what you need in your ad to be successful (pictures, amenities, stories). That always works much better than a one paragraph ad that only states you must get rid of it. The “sell” part of this giveaway is you doing your best to convince someone that they want this timeshare and that your offer is a great deal.

Good luck.

Edited:
Since this is a Timeshare Compliance thread, I wanted to tie them into your question. If someone in your same situation knew nothing about the transitions program and contacted Timeshare Compliance about exiting their DRI timeshare, they would have lied and used scare tactics that they would be stuck in perpetuity had they not contacted Timeshare Compliance. They would never, ever tell the timeshare owner that DRI has a transition program. Instead, they would have offered to be their advocate and get them free from the very bad timeshare company for only $10,000. Then, they would have paid DRI $4,000 and kept the other $6000 as profit. They would have then proudly claimed that their special methods got the owner completely free from the timeshare and would ask for a 5* review. But what if transitions denied the exit? No problem there for Timeshare Compliance. In fact, I would argue that they pray that DRI denies the transition. Why? Because they would then advise the timeshare owner to stop paying and cease communications with DRI. Months later, the timeshare will be foreclosed. They will then proudly tell the owner they are free from the timeshare. Timeshare Compliance now keeps the whole $10000 as profit, a better outcome for them since they don’t have to pay DRI $4000. The poor timeshare owner, while free from the timeshare, now has a foreclosure and 300 point credit score drop. The owner paid Timeshare Compliance $10000 for the privilege to default on their obligations with DRI. That should be considered fraud on Timeshare Compliance’s part but they will deny a refund request arguing that they got the owner out as promised. I hope the BBB serving the Pacific Southwest, Central & Inland California area (that serves Timeshare Compliance) reads this thread and reconsiders their BBB accreditation and A+ rating of this predatory business.