Could not get unit key until we got the parking pass

[vacationhopeful]

... This young lady was probably in her mid to lower 20's and an otherwise very pleasant easy on the eyes blond until her fangs came out when I refused to dance.

Give her another 15 years and "still blond" .... she will be sitting on her broom with flames shooting from her eyes. Mumbling "curses" while looking for bat wings powder to blow into your face. :ignore:

 

[pedro47]

Is this a legal binding practice by Wyndham?

 

[vacationhopeful]

Is this a legal binding practice by Wyndham?

Holding your room key hostage? Or holding YOU hostage to the Hang Tag Staff?

I have now made it to the "Do Not Tour" list ... no loot and no being held hostage. Been avoiding the "Owner's Updates" as I think the "food" is below McD's standard and wasting HOURS of my vacation time is too foolish to allow.

I do get into the friendly conversations with the younger Hang Tag staff as to "Is this YOUR career goal? Would you do this to YOUR grandmother or aunts & uncles? How good is your penetration rate ... it must be stressful every day? Aren't some people REALLY MEAN when they argue with you about NOT GOING? Yee ... I wonder why, as most people on vacation are usually VERY HAPPY.

By then, I have my Hang Tag and say "Hope your job get better! Have a nice day!"

 

[dominidude]

I LOVE sales presentations, even going as far as including them in my schedule of to-do things while on vacation. I even got DW into it.
This is no joke.
It's a win-win, we get free stuff, and the sales rep gets a job.
But this is for people with a sense of humor, lots of patience and understanding.
After all, those "sales weasels" are only doing their job.

 

[Ty1on]

I LOVE sales presentations, even going as far as including them in my schedule of to-do things while on vacation. I even got DW into it.
This is no joke.
It's a win-win, we get free stuff, and the sales rep gets a job.
But this is for people with a sense of humor, lots of patience and understanding.
After all, those "sales weasels" are only doing their job.

.......as long as you are aware that once you leave without buying, they don't speak of you quite so kindly as you speak of them.

 

[tschwa2]

I LOVE sales presentations, even going as far as including them in my schedule of to-do things while on vacation. I even got DW into it.
This is no joke.
It's a win-win, we get free stuff, and the sales rep gets a job.
But this is for people with a sense of humor, lots of patience and understanding.
After all, those "sales weasels" are only doing their job.

It's a win-win for you and the person who signs you up for the tour. For the salesperson not so much. If they have too many people like you, there for the gift and does not end up buying they will be out of a job very quickly. Getting you in there and letting you leave with a gift and no sale is like getting a big F on their report card. Its quite the opposite of ensuring that they have a job tomorrow and a pay check at the end of the week.

 

[dominidude]

It's a win-win for you and the person who signs you up for the tour.

Like I said, it's win-win

 

[weems637]

We must been our sales weasel's last appointment of the day. 11:00 appointment, Bonnet Creek. Quick visit, no food, no offer of something to drink. After 20 minutes of hearing "we only buy resale", the weasel beat us out the door, us using the elevator and him the stairs!

 

[pedro47]

We must been our sales weasel's last appointment of the day. 11:00 appointment, Bonnet Creek. Quick visit, no food, no offer of something to drink. After 20 minutes of hearing "we only buy resale", the weasel beat us out the door, us using the elevator and him the stairs!

That was a win-win situation.

 

[jebloomquist]

I look at like this: You paid for the stay with your points, they swiped your credit card, you signed in and initial, so you are checked in and your vacation with Wyndham Vacation Resorts started at that moment. By making you go to another desk whether or not you need a parking pass is theft of your vacation time. That's is how I look at it and if it were me that is exactly what I'd say to them at the front desk.

The next time I approach the check-in desk, I plan to ask if I will be getting the room key and parking pass here. If the answer is "no", I will say that "you will not get my driver's license and credit card until you walk over to the other desk and get whatever is there, and don't return until you can provide both the key and parking pass to me. I'll wait."

They won't get my ID and credit card first. Once I have given up my ID and credit card, I will no longer have any leverage.

They need to understand that I will wait, and hold up the line if necessary. If anyone is behind me, I will begin to tell them what is going on.

Jim

 

[Sugarcubesea]

The next time I approach the check-in desk, I plan to ask if I will be getting the room key and parking pass here. If the answer is "no", I will say that "you will not get my driver's license and credit card until you walk over to the other desk and get whatever is there, and don't return until you can provide both the key and parking pass to me. I'll wait."

They won't get my ID and credit card first. Once I have given up my ID and credit card, I will no longer have any leverage.

They need to understand that I will wait, and hold up the line if necessary. If anyone is behind me, I will begin to tell them what is going on.

Jim

I'm heading to Hawaii next year to SOK and Hona and I will not allow anybody to rob me of one minute of my precocious vacation time. Does anyone know if SOK or Hono Koa hold the parking pass as hostage?

 

[Sugarcubesea]

I guess I have been fortunate, I must have said no to the parking pass ladies/gentlemen about 20-30 times and I have never had a need to yell at them. I said no thank you and no thank you, and then I received my parking pass. The issue only arose occasionally when I hesitated and said yes to an owners' update and then regretted spending my time there.

My son and DIL just has the parking pass experience upon check in at their resort and after 13 times of saying no thank you ( and 20 minutes later ) to the parking pass station lady. My son got mad and asked the lady what part of NO was she having a hard time understanding…

He said it started their vacation on a sour note.

 

[abbekit]

Stayed at Shearwater on Kauai a couple of weeks ago. I always go in alone when checking in while DH waits in the car or walks the grounds.

Nice young woman at the checkin desk. I got my key, then she made small talk about our plans for the week. I said we'd been there numerous times and our plans were to sit on the lanai and read the five books we brought. Other check in clerk said "no luau"? I said no, we don't do any sightseeing or luaus anymore.

My clerk then mentioned going to the other desk for the parking pass and offered Mai Tais. I said we had Mai Tai fixings already but thanks (ignoring the parking pass comment). Then I held up my key packet and said "is this all I need?", she said yes so I walked out. Never went to the other desk, never picked up the parking pass or "welcome packet."

Went to the unit and unplugged the phones. A few days later we had a note on the door telling us that security said we did not have a parking pass (actually about half the cars didn't so I didn't believe that security was worried about that). Our car info (make, model, license plate) was on my check in paperwork so they knew our car was legit. The note went on to say that we needed to pick up the pass with some sort of wording that it would prevent disruption (mine or theirs? LOL!). The note was signed "the concierge team" NOT the front desk team. A clue that this had nothing to do with secured parking.

We ignored the note. Never picked up the pass. We put the Do Not Disturb sign on the door whenever we were in the unit. I never checked the phone messages so have no idea if they called but assumed they did.

 

[Kozman]

The next time I approach the check-in desk, I plan to ask if I will be getting the room key and parking pass here. If the answer is "no", I will say that "you will not get my driver's license and credit card until you walk over to the other desk and get whatever is there, and don't return until you can provide both the key and parking pass to me. I'll wait."

They won't get my ID and credit card first. Once I have given up my ID and credit card, I will no longer have any leverage.

They need to understand that I will wait, and hold up the line if necessary. If anyone is behind me, I will begin to tell them what is going on.

Jim

Jim,

The parking pass is really of no consequence. I am going to skip the PP person and simply use one of my old passes. You already have your room keys and no one really checks for passes on the car. I see the only reason to have a visible PP is in case of emergency like you leave your lights on or someone bumps into your car. Plus your registration form has your plate number. Take the old pass and put it upside down or under something on your dash. Think about it. What would they do? The parking pass person is just an arm of the sales weasels. They can pound sand.

 

[Sugarcubesea]

I'm headed to SOK next August, do they have the parking pass annoyance there?