• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Bonnet Creek-Renter question

S

suzziesnowflake

newbie
Joined
Nov 7, 2010
Messages
11
Reaction score
0
Location
Thumb of Michigan
Hi all! I hope you can answer a few questions for me. I rented a reservation on March 8 and I have yet to receive a confirmation letter from BC. The owner has emailed me the confirmation but I can not open the file. Last time I rented from an owner I received an actual reservation confirmation from BC. I see on the email the owner sent me that I could be charged because I do not have a confirmation letter. Is this true? Bonnet Creek has confirmed that the reservation is on file. Thanks!
 
suzziesnowflake said:
Hi all! I hope you can answer a few questions for me. I rented a reservation on March 8 and I have yet to receive a confirmation letter from BC. The owner has emailed me the confirmation but I can not open the file. Last time I rented from an owner I received an actual reservation confirmation from BC. I see on the email the owner sent me that I could be charged because I do not have a confirmation letter. Is this true? Bonnet Creek has confirmed that the reservation is on file. Thanks!
Click to expand...

You wont get a confirmation directly from the resort. Wyndham uses a central reservations system for all their properties and they are the ones that send out the reservation confirmations. and they send these confirmations to the owner, not the guest.

It sounds like your owner tried to forward the confirmation to you. If you cant open it, get back to the owner and ask that he either try again or print it and scan it and save it in a different file format. and try again, If there is time, perhaps he can send it to you by regular mail...Or you could forward the email to another computer that is set up to open email attachments

Could you be charged if the owner didnt arrange a guest letter.?..sure, but it sounds like he has...you just cant open it

It sounds as if you are ok since they expect to see you at the resort
 
You must log in or register to reply here.
Top