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- Jun 7, 2005
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Yesterday I had a panic call from the gal that took over my church duties about the church laptop. There was Windows 10 update and she clicked the button. Once it was done, she could not open any Microsoft Office files.
I used one of my laptops that also had a pending update to do the same, but made sure that I made a Restore Point first. Sure enough I could not open and Excel, Outlook, or Word files. I just immediately did Restore and my laptop is fine.
So I went over and tried a lot of things, (she had not done a restore in quite a while, so I was our of luck). I could not fix it so I brought it home and hubby reinstalled Office (I had the Activation Code on my saved info sheet). It is up and running.
A few minutes ago, I got a call from a friend who said she needed help with her PC - she could not open Excel spreadsheets!
So, right now, I am creating a Recovery Drive for the laptop that I updated and Restored yesterday just because. I plan to try the update again.
The laptop that I basically use as a desktop updated this morning with no issues. I am using it now.
Anyone else having issues?
I used one of my laptops that also had a pending update to do the same, but made sure that I made a Restore Point first. Sure enough I could not open and Excel, Outlook, or Word files. I just immediately did Restore and my laptop is fine.
So I went over and tried a lot of things, (she had not done a restore in quite a while, so I was our of luck). I could not fix it so I brought it home and hubby reinstalled Office (I had the Activation Code on my saved info sheet). It is up and running.
A few minutes ago, I got a call from a friend who said she needed help with her PC - she could not open Excel spreadsheets!
So, right now, I am creating a Recovery Drive for the laptop that I updated and Restored yesterday just because. I plan to try the update again.
The laptop that I basically use as a desktop updated this morning with no issues. I am using it now.
Anyone else having issues?