Adding Marriott Rewards Number to II Exchnage

[GrayFal]

The reason we are splitting credit is because we don't want my wife to reach gold this year. She is only silver, we want to roll over as many nights as possible since when her credit card nights post in early 2013, she will hit gold which will expire 12/31/2014. If she hits gold this year, it will expire at the end of 2013 and very few nights will actually roll over in to 2013.

I need more of an understanding of how this works.
We (DH) were granted Gold again this year - are currently at 66 nights with 14 more coming up in September.
If I hit Platinum then, will it go forward to 12/31/14 or only 2013?

 

[dioxide45]

Does the roll-over night programs still exist going into to 2013? For some reason I thought that program was over....

It was extended for at least another year.

http://www.marriott.com/marriott/eliterolloverFAQs.mi

 

[dioxide45]

I need more of an understanding of how this works.
We (DH) were granted Gold again this year - are currently at 66 nights with 14 more coming up in September.
If I hit Platinum then, will it go forward to 12/31/14 or only 2013?

If you reach platinum prior to the end of this year, it will be good through 12/31/2013.

 

[MALC9990]

I need more of an understanding of how this works.
We (DH) were granted Gold again this year - are currently at 66 nights with 14 more coming up in September.
If I hit Platinum then, will it go forward to 12/31/14 or only 2013?

It will be Plat thru end Jan 2014 - allowing for the time it take Marriott to update all the MR accounts at the year end. If you amass more than 75 nights in 2013 you will then be Plat thru end Jan 2015.

 

[BarbS]

In case there is anyone who doesn't already know, if you have the Marriott Visa card (the black one), you get 15 elite nights every year, plus 1 night for every $3,000 charged to the card.

 

[FlyerBobcat]

Thanks for that link!

It was extended for at least another year.

http://www.marriott.com/marriott/eliterolloverFAQs.mi

 

[dvc_john]

Re: Adding MR number

Mixed results.....

I have 4 upcoming Marriott II getaways (at 4 different Orlando area resorts), and just tried to add my MR number to those reservations thru the Platinum number. All reservations were made months ago.

Had no problem with 3 of the resrvations - MR number was added without any difficulty.

The 4th had some kind of lock on it that prevents them from making any changes, and they said I had to call the resort directly.
I called the resort, and they said it was too soon, and to call back 1 to 2 weeks before I arrive.

 

[dioxide45]

Re: Adding MR number

Mixed results.....

I have 4 upcoming Marriott II getaways (at 4 different Orlando area resorts), and just tried to add my MR number to those reservations thru the Platinum number. All reservations were made months ago.

Had no problem with 3 of the resrvations - MR number was added without any difficulty.

The 4th had some kind of lock on it that prevents them from making any changes, and they said I had to call the resort directly.
I called the resort, and they said it was too soon, and to call back 1 to 2 weeks before I arrive.

This matches our recent experience. There are definitely some reservations that they can't update the MR number on. However an e-mail to Internet Customer Care should get it updated. They will forward it to Owner Services, but it did the trick for us.

 

[dvc_john]

This matches our recent experience. There are definitely some reservations that they can't update the MR number on. However an e-mail to Internet Customer Care should get it updated. They will forward it to Owner Services, but it did the trick for us.

Just reporting back.

Even though the Platinum line said that they could not add my MR# to that one reservation, and when I called the resort directly, they said to call back 1 to 2 weeks in advance, sending an email to Internet Customer Care worked like a charm.

Thanks

 

[bobpark56]

I called the Marriott phone number provided by the OP and was instructed to call MVCI at 800-845-4226. I called them, provided the Marriott reservation number from the confirmations that II emailed to me, and they entered my MRP number on my reservations. They were reflected in my MRP account for upcoming reservations within minutes.

Thanks for the tip. I just did that, and it worked like a charm. If you are a Marriott owner, this is the way to go.
--bp

 

[Ann in CA]

Email works everytime. <internet.customer.care@marriott.com>
Include your MR number, reservation number, name, and address. I've included multiple reservations in a single email and received credit for all.

This afternoon I finally got around to requesting that the MR# be added, for the first time using the email suggested. In less than two hours, I had emails with both the Marriott confirmations with MR# attached, as well as a note from the customer care rep. (and on Sunday too!)

Our first exchange came in in June, and last month I called platinum line to attach the number. However, they said the res was locked, and could not be done. Knowing I had another exchange due, this week I waited a couple of days after it arrived , and thanks to this thread did not play MR# roulette again!

Thanks for the email address bridgchols, and for all the other TUG suggestions as well! It used to be so easy by phone, but this email system is pretty easy as well.

 

[dioxide45]

This afternoon I finally got around to requesting that the MR# be added, for the first time using the email suggested. In less than two hours, I had emails with both the Marriott confirmations with MR# attached, as well as a note from the customer care rep. (and on Sunday too!)

Our first exchange came in in June, and last month I called platinum line to attach the number. However, they said the res was locked, and could not be done. Knowing I had another exchange due, this week I waited a couple of days after it arrived , and thanks to this thread did not play MR# roulette again!

Thanks for the email address bridgchols, and for all the other TUG suggestions as well! It used to be so easy by phone, but this email system is pretty easy as well.

It doesn't seem that all e-mails are that fast, our e-mails had to be forwarded to Owner Services to be processed and it took a couple days for the confirmation e-mails. I am thinking it has something to do with how the reservations are setup.

 

[DJensen]

Boston Custom House Nights Added

Just got back from Custom House, they added my number upon check-in and received the nights credit (Custom House was an exchange from Manor Club).

 

[krmlaw]

JUst called Marriott they said because its an II exhcnage I cannot add rewards number ... is this correct?

 

[mav]

JUst called Marriott they said because its an II exhcnage I cannot add rewards number ... is this correct?

I am curious, do you own a Marriott week?

 

[brigechols]

JUst called Marriott they said because its an II exhcnage I cannot add rewards number ... is this correct?

This is incorrect. Send an email. Works every time.

 

[tschwa2]

I've had the email fail after trying to get it added by phone. If you try and still can't get it added just make sue you get it added on when you check in. Also calling the resort directly about a week to two before check in has worked for me.

 

[brigechols]

Duplicate post.

 

[brigechols]

I've had the email fail after trying to get it added by phone. If you try and still can't get it added just make sue you get it added on when you check in. Also calling the resort directly about a week to two before check in has worked for me.

I can only speak to my experience of reserving and exchanging into Marriott resorts over the past three years. Marriott (1) acknowledges receipt of the email and then (2) adds the MR number to the reservation. In your case, which step failed?

 

[1st Class]

JUst called Marriott they said because its an II exhcnage I cannot add rewards number ... is this correct?

No, as previously stated by another poster. It is incorrect. Send an e-mail and include the Marriott reservation # only. Do not include the II #.

I just added my rewards # a couple of days ago using the e-mail method. When I checked a couple of hours later, the # was attached.

 

[dioxide45]

JUst called Marriott they said because its an II exhcnage I cannot add rewards number ... is this correct?

This is what many people are getting now when calling on the phone. As others said, sent the e-mail.

 

[dioxide45]

II now list BOTH names on every confirmation so it should work - but why split the 'stay credit' between two accounts? Have you already reached Gold this year?

I had two additoinal confirmations that we wanted to add my wifes MR number to. My name is listed as the primary on the II confirmation. Sent the e-mail and within a few minutes had a response back that her MR number was added. Confirmed online that they showed up and also received the e-mail. So it is possible to add either persons MR number to a reservation now. As you indicated, it now appears that II passes both names to Marriott reservations.

 

[dioxide45]

It seems that the type of deposit determines who can add the number. Over the last few months, I have sent three e-mails to Internet Customer Care to have a MR number added to a confirmation. Two of them they were able to add themselves and one they sent to Marriott Vacations Worldwide Customer Care.

On the reservations, the indicated the following. GOLD SEASON, BULK BANKING, and MVC POINTS BULK. Below is what happened to each reservation as it relates to adding the MR number. I think the one that indicates GOLD SEASON is an owner deposit.

GOLD SEASON - MR number added by Internet Customer Care
BULK BANKING - MR number added by Internet Customer Care
MVC POINTS BULK - Internet Customer Care forwarded to Marriott Vacations Worldwide Customer Care to have number MR number added.

 

[caterina25]

I usually call Marriott with a special request and the request and reservation gets into their system.

 

[Ann in CA]

I usually call Marriott with a special request and the request and reservation gets into their system.

This is a pretty old thread.. My posts here about the email option are over a year old, and as of last night it definitely no longer works every time for me, even though successfully submitted in exactly the same form as the many previous times. There is a more current thread, in which the no longer always successful outcomes of email or phone requests are discussed, however, making a special request ( such as accessible unit) may obligate them to actually attach the MR number to be sure that request is granted, so that could be helpful.