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2024 Club Rules are out

escanoe

TUG Review Crew
TUG Member
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Location
Washington, DC
Resorts Owned
HGVC: Flamingo & Anderson Ocean Club
Vacation Village: Woodstone at Massanutten and Grandview (RCI Points) & the Colonies
The RCI weekly exchange rate has gone up to the full $299 that RCI has been charging everyone else since December. The last couple of fee updates had our RCI exchange fee a little lower than the standard fare (it was locked in for the year before a standard RCI fee increase).
 

HuskerATL

TUG Lifetime Member
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Jan 24, 2020
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Resorts Owned
HGVC at Boulevard and Craigendarroch Lodges
I'm completely confused by the conversation on this. I thought you were talking about HCNY (The Hilton Club) rather than the other Hilton Club resorts in NYC (i.e., West 57th, The Central, The Residences, and The Quin). I haven't seen any postings about the HCNY fees for 2024; the 2023 ones were here and don't include a cost for Home Club reservations, which were complimentary while HGVC reservations using HCNY points had a cost for guest certificates ($89 or $64).

For other ownerships in HGVC, including the bHC (or HC to some) resorts (i.e., West 57th, The Central, The Residences, and The Quin) the fees work as per the schedule posted by @CalGalTraveler for non-HGVC Max members. As mentioned by @HuskerATL, Home week guest certificates are free and reservations that are Home Resort Priority, Hilton Club Priority, or HGVClub have the costs in the table. If you're HC rather than HGVC or HGVC Max, you don't fall under these rules. What you're terming an HC reservation within 9 months would seem to be a Home Club reservation, which had complimentary guest certificates last year - I think you'd have to look at the HCNY rules to figure out if those actually cost something now.

Guest certificates are a bit different for HGVC Max members with an allocation of free guest certificates based on the level in the Max system (e.g., HGVC Max Premier + gets 5 free), and a set cost for any additional ones above the allocation ($94 or $69).
And different for HGVC Legacy Elite Premier, they are all free. I tested the club reservation guest cert and it was free so the new table isn't correct showing a charge so I sent HGVC a note that they have an error in the table.
 

Nomad420

TUG Member
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Jan 4, 2017
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Resorts Owned
HGVC New York Mid Town
I'm completely confused by the conversation on this. I thought you were talking about HCNY (The Hilton Club) rather than the other Hilton Club resorts in NYC (i.e., West 57th, The Central, The Residences, and The Quin). I haven't seen any postings about the HCNY fees for 2024; the 2023 ones were here and don't include a cost for Home Club reservations, which were complimentary while HGVC reservations using HCNY points had a cost for guest certificates ($89 or $64).

For other ownerships in HGVC, including the bHC (or HC to some) resorts (i.e., West 57th, The Central, The Residences, and The Quin) the fees work as per the schedule posted by @CalGalTraveler for non-HGVC Max members. As mentioned by @HuskerATL, Home week guest certificates are free and reservations that are Home Resort Priority, Hilton Club Priority, or HGVClub have the costs in the table. If you're HC rather than HGVC or HGVC Max, you don't fall under these rules. What you're terming an HC reservation within 9 months would seem to be a Home Club reservation, which had complimentary guest certificates last year - I think you'd have to look at the HCNY rules to figure out if those actually cost something now.

Guest certificates are a bit different for HGVC Max members with an allocation of free guest certificates based on the level in the Max system (e.g., HGVC Max Premier + gets 5 free), and a set cost for any additional ones above the allocation ($94 or $69).
Sorry, yes indeed HCNY NOT the "HC resorts in NYC" . Owned there for years now, basically since it opened and still confused by the whole "club within a club" deal. From what I was told yesterday HCNY pays a guest pass fee at least now. In the past either I got away without paying it or it didn't exist. Doesn't really matter now because assuming I spoke with someone with half a brain they now charge a fee.
 

mrharris03

TUG Member
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Apr 14, 2019
Messages
68
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Location
Budd Lake, New Jersey
Resorts Owned
HGVC: SeaWorld II; Kings' Land; Craigendarroch Lodges x2; HCNY; Residences bHC
Vistana: WKORVN
DVC: AUL, VGF
Sorry, yes indeed HCNY NOT the "HC resorts in NYC" . Owned there for years now, basically since it opened and still confused by the whole "club within a club" deal. From what I was told yesterday HCNY pays a guest pass fee at least now. In the past either I got away without paying it or it didn't exist. Doesn't really matter now because assuming I spoke with someone with half a brain they now charge a fee.
HCNY charges a guest fee when you make an HGVC reservation (also called an HGVClub reservation in the HCNY Rules) using your HCNY points, but not if you make an HCNY reservation (i.e., a "Home Club" reservation in HCNY parlance). Basically, if you go through the HGVC exchange, you pay fees (reservation, guest); but if you stay within HCNY, no fees (I just confirmed no guest cert fee on a test HCNY reservation). The 2024 HCNY fee schedule copied below [also in the Rules at PDF page 25], rules attached.

EFFECTIVE JANUARY 1ST, 2024​

2024 CLUB DUES​

TRANSACTION TYPEFEES
Hilton Club$354

ACTIVATION FEES​

TRANSACTION TYPEFEES
Club Inventory Activation Fee (Purchased through Resale/Private)$695
Membership Transfer Fee$474
Estoppel Fee$95
Resale Value Comparison Letter$59
Points Activity Statement (2–5 years)$59
Points Activity Statement (5+ years)$115

TRANSACTION FEES​

RESERVATION FEES​

TRANSACTION TYPEFEES
Home Club Priority ReservationsComplimentary
Club System ReservationsComplimentary

CLUBPARTNER PERKS​

TRANSACTION TYPE FEES
ClubPartner Perk Transaction - Phone only$159
Elite Members - Luxury Home$154
Cruses$159

HILTON HONORS TRANSACTION FEES​

TRANSACTION TYPEFEES
Hilton Honors Point Conversion - Phone/Online$179/$164
Hilton Honors Hotel Reservations using Points - Phone only$139
Hilton Honors Hotel Reservations using Poins - Elite Premier - Phone onlyComplimentary

POINT STRETCHING​

HILTON HONORS CONVERSION FEES​

TRANSACTION TYPEFEES
Convert Bonus Points to Hilton Honors - Phone/Online$179/$164
Elite - Convert Bonus Points to Hilton Honors - Phone/Online$179/$164
Elite Plus - Convert Bonus Points to Hilton Honors - Phone/Online$179/$144
Elite Premier - Convert Bonus Points to Hilton Honors - Phone/OnlineComplimentary

SAVE POINTS DEPOSIT | JANUARY — AUGUST​

TRANSACTION TYPE FEES
Save Points – Phone/Online$139/$119
Elite - Save Points – Phone/Online$139/$119
Elite Plus - Save Points – Phone/Online$139/$99
Elite Premier - Save Points – Phone/OnlineComplimentary

SAVE POINTS DEPOSIT | SEPTEMBER — NOVEMBER​

TRANSACTION TYPE FEES
Save Points – Phone/Online$159/$139
Elite - Save Points – Phone/Online$159/$139
Elite Plus - Save Points – Phone/Online$159/$119
Elite Premier - Save Points – Phone/OnlineComplimentary

SAVE POINTS DEPOSIT | DECEMBER​

TRANSACTION TYPE FEES
Save Points – Phone/Online$259/$239
Elite - Save Points – Phone/Online$259/$239
Elite Plus - Save Points – Phone/Online$259/$219
Elite Premier - Save Points – Phone/OnlineComplimentary

RCI DEPOSIT​

POINT STRETCHING FEE
RCI Deposit - Phone/Online$179/$164
Elite - RCI Deposit - Phone/Online$179/$164
Elite Plus - RCI Deposit - Phone/Online$179/$144
Elite Premier - RCI Deposit - Phone/OnlineComplimentary
Extending RCI Deposited Points (RCI fee) - Phone only$164

EXCHANGE FEES​

TRANSACTION TYPEFEES
Club Reservations using ClubPoints - Phone/Online$124/$69
Elite - Club Reservations using ClubPoints - Phone/Online$124/$59
Elite Plus - Club Reservations using ClubPoints - Phone/Online$124/$49
Elite Premier - Club Reservations using ClubPoints - Phone/OnlineComplimentary
Club Reservation using Bonus Points – Phone/Online$124/$84
Elite - Club Reservation using Bonus Points- Phone/Online$124/$74
Elite Plus - Club Reservation using Bonus Points - Phone/Online$124/$64
Elite Premier - Club Reservation using Bonus Points - Phone/OnlineComplimentary
RCI and Other Exchange Providers$59/night to $299/week

GUEST CERTIFICATES​


Guest Certificates for Home Club Reservations Phone/OnlineComplimentary
Guest Certificates for Hilton Grand Vacations Club Reservations - Phone/Online$94/$69

CANCELLATION PROTECTION​


Cancellation Protection - Online/ Phone (At Time of Booking)$99
Cancellation Protection - Phone (Post Booking)$129
 

Attachments

  • Hilton-Club-Disclosure-Statement-January-2024-Club-Rules-and-Fees.pdf
    660.8 KB · Views: 11

Eric B

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Resorts Owned
Vacation Village, Wyndham, WorldMark, Vistana, Vidanta, Flora Farms, HGVC Max, and some independents
The new table appears to at least clear up the void in the language regarding bHC-to-HH point conversion being 1:32 regardless of whether it is a full or partial annual conversion.
That's true for conversion of next year's points. There's still a gap for conversion of current year points, not that I would do that.
 

OMC

TUG Member
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Resorts Owned
HGVC Kings Land
Question on the new Cancellation Protection that you can call in and pay for after making the reservation. I have copied from the website below. It appears to me that you can request cancellation protection in the 61 to 31 day time frame and then cancel your reservation and get your points back. Where as if you otherwise cancel or attempt to change your reservation in that time frame it is considered a cancellation and you don't get your points back. Am I missing something or is this now a new benefit (although one that costs you $129)?

Cancellation Protection​

At the time of booking a reservation, cancellation protection is offered for Home Week, Home Resort or Club reservations, current fee applies. Cancellation protection, if offered, allows a Member to cancel a reservation using ClubPoints within thirty days of scheduled arrival with no loss of ClubPoints. Reservation fees remain subject to applicable cancellation policies.

Post-Booking Cancellation Protection
If you opted not to purchase the cancellation protection at the time of booking, you can choose to add this benefit after booking up to 31 days before the scheduled arrival date of your reservation. Just call your Club Services team to add this offering.
Please Note: This service is only available over the phone, and there is a $129 fee when you choose to add the post-booking reservation cancellation protection option.
 

HuskerATL

TUG Lifetime Member
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HGVC at Boulevard and Craigendarroch Lodges
Question on the new Cancellation Protection that you can call in and pay for after making the reservation. I have copied from the website below. It appears to me that you can request cancellation protection in the 61 to 31 day time frame and then cancel your reservation and get your points back. Where as if you otherwise cancel or attempt to change your reservation in that time frame it is considered a cancellation and you don't get your points back. Am I missing something or is this now a new benefit (although one that costs you $129)?

Cancellation Protection​

At the time of booking a reservation, cancellation protection is offered for Home Week, Home Resort or Club reservations, current fee applies. Cancellation protection, if offered, allows a Member to cancel a reservation using ClubPoints within thirty days of scheduled arrival with no loss of ClubPoints. Reservation fees remain subject to applicable cancellation policies.

Post-Booking Cancellation Protection
If you opted not to purchase the cancellation protection at the time of booking, you can choose to add this benefit after booking up to 31 days before the scheduled arrival date of your reservation. Just call your Club Services team to add this offering.
Please Note: This service is only available over the phone, and there is a $129 fee when you choose to add the post-booking reservation cancellation protection option.
If cancel outside of 30 days, there is no cost and you get your points back but if you cancel within 31 days, then you lose your points. When you initially make the reservation, you have the option to buy cancellation protection for $99 but if you don't and choose to later, it is $129. You can add it up to the 31 day mark before the reservation date.
 

hurnik

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Albany, NY
Question on the new Cancellation Protection that you can call in and pay for after making the reservation. I have copied from the website below. It appears to me that you can request cancellation protection in the 61 to 31 day time frame and then cancel your reservation and get your points back. Where as if you otherwise cancel or attempt to change your reservation in that time frame it is considered a cancellation and you don't get your points back. Am I missing something or is this now a new benefit (although one that costs you $129)?

Cancellation Protection​

At the time of booking a reservation, cancellation protection is offered for Home Week, Home Resort or Club reservations, current fee applies. Cancellation protection, if offered, allows a Member to cancel a reservation using ClubPoints within thirty days of scheduled arrival with no loss of ClubPoints. Reservation fees remain subject to applicable cancellation policies.

Post-Booking Cancellation Protection
If you opted not to purchase the cancellation protection at the time of booking, you can choose to add this benefit after booking up to 31 days before the scheduled arrival date of your reservation. Just call your Club Services team to add this offering.
Please Note: This service is only available over the phone, and there is a $129 fee when you choose to add the post-booking reservation cancellation protection option.
Yes, I believe you have it right.

So prior to this:
If you booked a club points reservation and FORGOT to add CP (Cancellation Protection) at the time of booking, you could NOT add it on after the fact. In this scenario, if you had to cancel this reservation, there was/is a sliding scale/cancellation chart (let's see if it lets me post below):
1704398090083.png


But also take into consideration that you can no longer change a reservation if it's 60 days or less out (thus it turns into a cancellation), so this may influence/affect your decision making.

With the new ability to add CP after the fact, it would seem that yes, you could add it after the change window expires (ie: 60 days-31 days) and then cancel the reservation (since you cannot change it at this point), thus recouping your full points, albeit losing the fees.

Since travel insurance isn't an option for points booking (AFAIK, there's no travel insurance available that would reimburse your HGV points/cost, other than the fees), I always get the CP now if I'm going somewhere. But that's a personal decision everyone has to make (I changed my mind after losing close to $800 in fees/points cost for a reservation I made and had to cancel 2 days prior last year due to COVID).
 

Nomad420

TUG Member
Joined
Jan 4, 2017
Messages
396
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107
Resorts Owned
HGVC New York Mid Town
I'm completely confused by the conversation on this. I thought you were talking about HCNY (The Hilton Club) rather than the other Hilton Club resorts in NYC (i.e., West 57th, The Central, The Residences, and The Quin). I haven't seen any postings about the HCNY fees for 2024; the 2023 ones were here and don't include a cost for Home Club reservations, which were complimentary while HGVC reservations using HCNY points had a cost for guest certificates ($89 or $64).

For other ownerships in HGVC, including the bHC (or HC to some) resorts (i.e., West 57th, The Central, The Residences, and The Quin) the fees work as per the schedule posted by @CalGalTraveler for non-HGVC Max members. As mentioned by @HuskerATL, Home week guest certificates are free and reservations that are Home Resort Priority, Hilton Club Priority, or HGVClub have the costs in the table. If you're HC rather than HGVC or HGVC Max, you don't fall under these rules. What you're terming an HC reservation within 9 months would seem to be a Home Club reservation, which had complimentary guest certificates last year - I think you'd have to look at the HCNY rules to figure out if those actually cost something now.

Guest certificates are a bit different for HGVC Max members with an allocation of free guest certificates based on the level in the Max system (e.g., HGVC Max Premier + gets 5 free), and a set cost for any additional ones above the allocation ($94 or $69).
So I did a bit of digging on this to see what my problem was. It seems when I call the same 888 number that I have had for 8 years I was getting routed to the HGVC office and not the HCNY. They stated that when the system identifies the number I am calling from it is suppose to detect that I am a HCNY owner and route my call there (so they claim). FWIW I have had the same number, they stated "the system isn't perfect". So not realizing I am talking to the HGVC (or for that matter Hilton Club resorts of NY) and NOT HCNY I proceed with booking and obtaining guest passes etc.... Well they just process my requests and charge me the additional fees as I am not booking at "Home Club" reservations and basically don't say a word. I was told if I don't hear them answer "Hiton Club of New York" then HUCA. While I definitely enjoy my NYC property at HCNY and looking at purchasing at the "Residences", I don't like HGVC and this concept of a "Club within a Club". You would think they would just give the owners of HCNY a separate number for the Home Club office in NYC?! Oh well, live and learn.
 

alwysonvac

TUG Lifetime Member
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New Jersey
Resorts Owned
WORLDMARK, HGVC, VISTANA

SOLD (DVC, FSRC)
Open Season increases for 2024

Here are some of the 2024 weekly rate changes
(Open Season rates for all resorts can be found in the attachment in Post #1)

OPEN SEASON RATE CHANGES
2022 WEEKLY​
2023 WEEKLY​
2024 WEEKLY​
ORLANDO
STUDIO (Platinum/Gold/Silver)
$693/$642/$588​
$707/$649/$595​
$728/$670/$616​
ONE BEDROOM (Platinum/Gold/Silver)
$855/$788/$705​
$869/$802/$719​
$897/$830/$740​
TWO BEDROOM (Platinum/Gold/Silver)
$1347/$1195/$1129​
$1378/$1223/$1153​
$1427/$1274/$1191​
THREE BEDROOM (Platinum/Gold/Silver)
$1821/$1680/$1640​
$1870/$1722/$1682​
$1936/$1789/$1741​
LAS VEGAS
STUDIO (Platinum/Gold/Silver)
$764/$706/$580​
$778/$720/$590​
$806/$741/$607​
ONE BEDROOM (Platinum/Gold/Silver)
$929/$863/$817​
$950/$877/$831​
$981/$905/$859​
TWO BEDROOM (Platinum/Gold/Silver)
$1540/$1341/$1147​
$1578/$1372/$1171​
$1630/$1417/$1209​
THREE BEDROOM (Platinum/Gold)
$2538/$2099​
$2607/$2155​
$2697/$2232​
FOUR BEDROOM (Platinum/Gold)
$3304/$2832​
$3397/$2912​
$3521/$3017​
CARLSBAD
STUDIO (Platinum/Gold)
$904/$714​
$921/$728​
$952/$752​
ONE BEDROOM (Platinum/Gold)
$1168/$982​
$1196/$1003​
$1238/$1038​
TWO BEDROOM (Platinum/Gold)
$1846/$1504​
$1895/$1542​
$1961/$1594​
THREE BEDROOM (Platinum/Gold)​
$2551/$2036​
$2621/$2091​
$2715/$2163​
MYRTLE BEACH & HILTON HEAD
ONE BEDROOM (Platinum/Gold/Silver)
$1098/$965/$821​
$1122/$986/$835​
$1160/$1021/$863​
TWO BEDROOM (Platinum/Gold/Silver)
$1884/$1642/$1291​
$1936/$1684/$1322​
$2002/$1743/$1367​
THREE BEDROOM (Platinum/Gold/Silver)
$2691/$2122/$2017​
$2768/$2181/$2069​
$2947/$2261/$2142​
UTAH & COLORADO
STUDIO (Platinum/Gold/Silver/Bronze)
$1322/$744/$626/$626​
$1353/$758/$633/$633​
$1398/$782/$654/(bronze missing)
ONE BEDROOM (Platinum/Gold/Silver/Bronze)
$1768/$923/$814/$814​
$1813/$944/$828/$828​
$1879/$975/$856/(bronze missing)
TWO BEDROOM (Platinum/Gold/Silver/Bronze)
$2352/$1311/$1124/$1124​
$2418/$1342/$1148/$1148​
$2501/$1390/$1189/(bronze missing)
THREE BEDROOM (Platinum/Gold/Silver/Bronze)
$3162/$1745/$1641/$1641​
$3252/$1790/$1682 /$1682​
$3370/$1852/$1741/(bronze missing)
FOUR BEDROOM (Platinum/Gold/Silver)
$4126/$2610/$2166​
$4248/$2684/$2224​
$4401/$2782/$2303​
HAWAII – BIG ISLAND
ONE BEDROOM (Platinum/Gold)
$1234/$1136​
$1262/$1164​
$1304/$1206​
TWO BEDROOM (Platinum/Gold)
$1671/$1554​
$1713/$1592​
$1772/$1648​
THREE BEDROOM (Platinum/Gold)
$2457/$2195​
$2527/$2254​
$2618/$2334​
HAWAII – OAHU
STUDIO (Platinum/Gold)
$1116/$995​
$1140/$1116​
$1178/$1051​
ONE BEDROOM (Platinum/Gold)
$1523/$1389​
$1561/$1424​
$1617/$1473​
TWO BEDROOM (Platinum/Gold)
$2251/$2003​
$2314/$2055​
$2398/$2128​
THREE BEDROOM (Platinum/Gold)
$4823/$4332​
$4966/$4460​
$5148/$4620​
HAWAII – MAUI
ONE BEDROOM (Platinum/Gold)
$1674/$1528​
$1718/$1566​
$1777/$1618​
TWO BEDROOM (Platinum/Gold)
$2475/$2205​
$2544/$2261​
$2635/$2341​
THREE BEDROOM (Platinum/Gold)
$5304/$4765​
$5463/$4907​
$5662/$5087​

NOTE1: Penthouse rates are not represented above. Penthouse rates will be higher.
NOTE2: Taxes are not included in the weekly rates above.
NOTE3: Reservations booked with ClubPoints and later canceled cannot be rebooked into the same resort for the same time period using Open Season rental rates.


RULES
The Open Season Reservation Window occurs 30 days prior to the check- out date through one day prior to check-in. Reservations may not be changed and the standard cancellation policy applies.

Open Season rental reservations are available to Members for their personal use only. Check-in dates may be restricted. Open Season reservations at different properties for the same or overlapping dates are not permitted. Open Season rental rates are per night and must be paid in full at time of confirmation. From time to time, Open Season windows may be expanded to maximize occupancy, promote select resorts or similar purposes.
 
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