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[ 2014 ] Cancelling a Westgate Timeshare [merged]

T-Dot-Traveller

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Can someone help me. My husband and I purchased from Westgate on the 29th of March in Gatlinburg. We got home yesterday and we just realized we made an awful decision. I was able to find this. I wrote a rescission letter to send. The problem is I went to open the cd that was given to us to print out the signature page. Guess what it’s empty. What should I do? I don’t know where to send this letter. I am sick to my stomach. I haven’t ate all day.

There is an address posted about 17 posts back / this thread -page 11

Send it there tomorrow - Mail / USPS
get a dated receipt
use the service that gives you proof of delivery

The date mailed is primary / with receipt to prove (if needed)
They are legally required to process the rescind
 

Passepartout

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We own Westgate Leisure Resorts in Orlando. Would love someone to take it over. Have the deed.
You have choices, unlike some others. You can sell it. List it for any price you wish in the TUG Marketplace, for the cost to you of membership- $15/year. If you list it for free in the TUG Bargain deals at the top of Buying, Selling.Renting Forum, you don't even have to be a member. Or, for a price, Wastegate will take it back.
 

Passepartout

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Can someone help me. My husband and I purchased from Westgate on the 29th of March in Gatlinburg. We got home yesterday and we just realized we made an awful decision. I was able to find this. I wrote a rescission letter to send. The problem is I went to open the cd that was given to us to print out the signature page. Guess what it’s empty. What should I do? I don’t know where to send this letter. I am sick to my stomach. I haven’t ate all day.

Westgate Resorts LTD
2801 Old Winter Garden Rd
Ocoee Florida 34761
 

carnaby2905

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We own a week at Westgate Leisure Resorts in Orlando. Would love someone to take it over. We have the deed.
 

TheTimeTraveler

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Can someone help me. My husband and I purchased from Westgate on the 29th of March in Gatlinburg. We got home yesterday and we just realized we made an awful decision. I was able to find this. I wrote a rescission letter to send. The problem is I went to open the cd that was given to us to print out the signature page. Guess what it’s empty. What should I do? I don’t know where to send this letter. I am sick to my stomach. I haven’t ate all day.



If you scroll up about 19 posts or so you will see the address as to where you need to send the rescission letter.

Get your letter down to the Post Office first thing in the morning, and send it out via certified mail with return receipt.

Now, please take a moment to enjoy something to eat.





.







.
 

Passepartout

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We own Westgate Leisure Resorts in Orlando. Would love someone to take it over. Have the deed.

No need for the multiple posts. We get it.

The problem with Wastegate is that they strip all the perks from resale purchases. Assuming you bought from them, you have the ability to exchange internally to other Wastegate resorts, book a year in advance, and other goodies. If you transfer it to a new owner, they get none of that. They can only book at the home resort, and that something like 60 days before move in (if available?) Plus, from another post, I caught that it isn't current- you owe annual fees. NOBODY will buy ANY TS that has money owed on it.

You'll be lucky indeed to pay someone to take it off your hands- even for pay. Best Bet outside tefault and foreclosure would be to get current and pay Wastegate to take it back.

Now you see why we call them Wastegate!

Jim
 

Passepartout

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Will it be ok without the signature page?
As long as you can identify yourself and the contract number and date you signed, they will have no choice but to honor the rescission. All who signed the contract will have to sign the letter. It's just easier to include a copy of the signature page. Not necessary.

Glad you found us in time. Send the letter USPS Certified w/return receipt so you have a paper trail. You're in luck, Tennessee has 15 days rescission period, so you're all good.

Jim
 

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Should we send the the Corporate office and the Gatlinburg location? I just can’t believe our cd that is supposed to have everything on it is blank. And where should I send my black binder and tablet? Should that be sent certified as well?
 

Passepartout

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Should we send the the Corporate office and the Gatlinburg location? I just can’t believe our cd that is supposed to have everything on it is blank. And where should I send my black binder and tablet? Should that be sent certified as well?
Just send to the Ocoee address Rescission Dept. Write on the letter, 'Promotional Materials to be returned under separate cover.' Then send it by cheapest means. If you want the tablet, keep it until they ask. If you send it, keep the postal receipt as proof.

Jim
 

Bean82

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As long as you can identify yourself and the contract number and date you signed, they will have no choice but to honor the rescission. All who signed the contract will have to sign the letter. It's just easier to include a copy of the signature page. Not necessary.

Glad you found us in time. Send the letter USPS Certified w/return receipt so you have a paper trail. You're in luck, Tennessee has 15 days rescission period, so you're all good.

Jim
The contract number is also on a upgrade piece of paper they gave us for a upgrade to purchase within the next year. But the numbers match the black cards as well. Does that sound right?

Also my husband is a Jr. his dad has passed so when he signs he doesn’t go by that but the documents list him as a Jr. how should I have him sign? I just want to make sure it’s right. I want out of this.
 

Passepartout

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The contract number is also on a upgrade piece of paper they gave us for a upgrade to purchase within the next year. But the numbers match the black cards as well. Does that sound right?

Also my husband is a Jr. his dad has passed so when he signs he doesn’t go by that but the documents list him as a Jr. how should I have him sign? I just want to make sure it’s right. I want out of this.
I would sign however it's printed. You are over thinking this! Get it in the mail and be done.
 

Bean82

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I know! I can’t see any docouments on the cd that was supposed to have everything on it. All I have is a paper copy of the warranty deed and a print out for a upgrade so I’m going with Jr. because it’s on the deed and the contract number listed on the upgrade because I’m assuming it’s the same thing.
 

Bean82

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Don't forget; CERTIFIED Mail with Return Receipt..... Save ALL Postal Receipts!



.

This what I wrote

Attention rescission department
We are writing to express our intent to cancel our timeshare contract Our names are xxxxx and xxxxx and we purchased a timeshare at Westgate Smoky Mountain Resort at Gatlinburg on March 29,2019. I am writing to you within the rescission period to cancel this contract. I am entitled to this rescission period by the law of Tennessee per code 66-32-114. We expect full refund of the deposit that we have paid amounting to $300.00. And we do not authorize any future credit card transactions. Promotional materials will be send under s separate mailing.

Westgate Great Smoky Mountain Resort at Gatlinburg
Owners our names
Contract #
Purchase date

Again the purpose of this letter is to cancel my timeshare contract and request a full refund of our deposit. Please take immediate action in this matter.


Signatures
 

Passepartout

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This what I wrote

Attention rescission department
We are writing to express our intent to cancel our timeshare contract Our names are xxxxx and xxxxx and we purchased a timeshare at Westgate Smoky Mountain Resort at Gatlinburg on March 29,2019. I am writing to you within the rescission period to cancel this contract. I am entitled to this rescission period by the law of Tennessee per code 66-32-114. We expect full refund of the deposit that we have paid amounting to $300.00. And we do not authorize any future credit card transactions. Promotional materials will be send under s separate mailing.

Westgate Great Smoky Mountain Resort at Gatlinburg
Owners our names
Contract #
Purchase date

Again the purpose of this letter is to cancel my timeshare contract and request a full refund of our deposit. Please take immediate action in this matter.


Signatures
That will work just fine. Get to the post office.
 

Bean82

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We are heading there now.
Do I put rescission department on envelope? Or just the Westgate address
 

Passepartout

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We are heading there now.
Do I put rescission department on envelope? Or just the Westgate address
Might as well. They'll figure it out either way in plenty of time. Then the hard part. The waiting. They are under no obligation to inform you of the progress of your rescission, and it can take up to 45 days (unlikely, but possible) to get your refund posted to your credit card. Just watch the account. We suggest you don't take any phone calls from Wastegate or unknown numbers until after the rescission period has ended. They have been known to try to change a buyer's mind of just delay them until they are locked in.
 

Bean82

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Before we found this site yesterday my husband called down there and told them we wanted to cancel. They said well you got a good deal. He said I don’t care she then said what if we gave it to you for free. He said well who wouldn’t take something if it was free. But she said your closing officer is not in I will leave her a message to call you. This was the call center. Will that hurt us since he said that? But the letter had not been mailed yet and I dated the letter today. I need to stop overthinking this.
 

bluehende

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Funny that a Westgate timeshare is the one thing you should not take for free. The letter is what matters. They will call and try to convince you, but do not even answer the phone. If you feel better to answer the promised call tell them you are rescinding and then hang up if needed. Do not engage.
 

Passepartout

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Around TUG, even free is too much to pay to get involved with WASTEGATE! We cal them that for good reason.
 

Bean82

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We are not taking anything from them. I just wanted to make sure his comment yesterday would not come back to hurt us later.
 

Passepartout

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We are not taking anything from them. I just wanted to make sure his comment yesterday would not come back to hurt us later.
Nothing you hear or say has any bearing. As you would be told after holding ANY timeshare (or used car) sales weasel to some phony promise. It's ONLY what's printed in the contract that matters. Do not worry about a phone conversation.
 

Bean82

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Well it’s been sent we even sent the promotional things back as well today in a separate box to Gatlinburg. I even put a copy of the letter in with the promotional products.
The postmaster did tell me they could refuse to accept it. I sent it certified with a return receipt. Let’s hope I get away from this horrible mistake.
 
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