I got a little upset with the 21% increase at SBP and wrote Starwood an email. I just was notified of this message in my Star Central account:
Dear Mr. ,
Thank you for contacting Association Management.
There has been an increase of 21.5%/$69.15 from 2009. The Board of Directors and the Association reviews and analyzes all avenues to achieve the lowest possible dues increase. Their goal is to bill out fees without sacrificing the level of amenity that you as an owner have come to expect. They must also ensure the resort continues to meet certain brand standards.
Many items in the annual operating budget are not fixed expenses and are outside of the control of the Board of Directors. These items include: utilities, real estate tax, insurance, and supplier cost. This may cause a change in the amount you are billed annually.
Unfortunately your Association has been adversely impacted by the current economy. The increase in owner delinquency has created a shortfall in the Association's cash flow. The Board will continue to reinforce collection efforts to recover lost funds. Those owners who default on their payment will loose their usage benefits for the year. We will also continue to send delinquent notifications, followed by property liens, and foreclosure as a last resort. In addition the Board of Directors has implemented cost savings initiatives such as replacing the paper placemats and napkins to minimize any shortfall.
Being a condominium, all Owners share the responsibility for ensuring that the Association meets these obligations. As the economy improves and delinquencies eventually decline, allowances will be re-evaluated for a potential reduction. However for now, we must all share in ensuring expenses are fully paid and uncollectible accounts provisioned.
We hope this gives you a better understanding of the situation. Should you require further assistance or have additional questions please do not hesitate to contact us back.
Telephone:
Toll-Free 1.888.986.9637
Direct 407.903.4635
United Kingdom 0.800.89.5065
Mexico 001.800.847.8262
Japan 0053.113.0318
All Other Countries 407.903.4640
Email:
associationmgmt@starwoodvo.com
Fax: 407.418.7771
Hours of Operation (Eastern Time zone):
Monday– Thursday, 8:00 a.m.– 9:30 p.m.
Friday, 8:00 a.m.– 5:30 p.m.
Saturday- Sunday, Closed
Sincerely,
Wilbia Santiago
SVO Management Inc.