• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 27 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
  • TUG started 28 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG is asking for recent reviews of older resorts, earn a free year membership!

    Read more here
  • TUG has now saved timeshare owners more than $17,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $17 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!


  1. I

    Marriott Bonvoy Double Elite Night Credit on Owner Stays

    I commented on another thread that I called Marriott Bonvoy specifically to ask about the Bonvoy Double Elite Night Credit Promotion prior to our recent 8-night owner stay at WKORV and was told that in their T&C all references to MVC refers to all of the timeshare properties (including Vistana...
  2. B

    HELP needed re: “Upgrading” into Sheraton Flex (from Vistana Cascades Orlando)

    HELP needed! Ok, I got roped into going to my “owner update“ last week while using my timeshare at Vistana Cascades in Orlando, and despite insisting that I would NOT buy anything, I got convinced to sign a new contract to “upgrade” into the Sheraton Flex program. I am still within my 10-day...
  3. M

    Encore Package - 150,000 SPG points

    Hi there, Last February I purchased an Encore Package at the Westin Lagunamar. The terms of the contract which I signed indicate that I will receive 150,000 SPG points, NOT 150,000 Marriott Bonvoy points. When I asked about this before I signed, the sales rep was surprised that the paperwork...
  4. JudyS

    Anyone get Bonvoy Elite Night credit for an II Exchange or II Getaway?

    Hi, all! I am hoping to make Bonvoy Platinum elite by the end of the year. However, it looks like I will not have enough nights to qualify. I had a couple of stays at the Sheraton Vistana Resort in Orlando in 2019 that I am not sure count for Elite or not. One week was a Getaway, plus there...
  5. controller1

    Earning Bonvoy Points for ALL Activities Booked??

    We've discussed in the past how some activities booked through a Vistana timeshare resort's concierge or pool group do not earn Marriott Bonvoy points and we've surmised this is due to the fact those activities are not owned/operated by the Vistana timeshare itself. This afternoon I received an...
  6. R

    Vistana to Marriott Points

    Hi I want to know if it's possible to transfer vistana points to marriott hotel points. For example if I have 10,000 vistana points how many points do I get if I transfer to Marriott or Bonvoy Thanks Raza