• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Anyone heard of Resorts Management Services (RMS)? [scam]

arlandeyl

TUG Member
Joined
Jun 27, 2010
Messages
2
Reaction score
0
Location
Durham, NC
I have been recently contacted by an outfit presumably located in Wilmington, DE called Resorts Management Services (www.resortsmanagementservices.com). They claim to have a potential buyer for my Wyndham Points. They want a fee to do a title search and draw up other papers for the sale. Has anyone heard of or worked with this outfit. Any advice on how to verify if legit?
 
Hi and welcome to TUG! :hi:

It's a scam...

Reputable resale agents charge commission after the sale and take their fee out of the proceeds...they don't charge the seller any upfront fees.

Some resale companies sell timeshares and some just sell ADVERTISING and have no intention of every actually selling your timeshare.

Here are some warnings signs with these kinds of companies:

1) Do they say that they already have a renter/buyer for your timeshare? (or an established market like people attending conventions.)
2) Are they offering to rent/sell it for far more than the market value?
3) Do they want you to pay a large up front fee?
4) Do they want your credit card number before they send you a contract?
5) Do they claim that you, the seller, have to pay for taxes, closing, a title search, or other fees in advance?​

If you answer yes to any of these questions, then this is the usual scenario:

Once you pay the fee and receive the contract, you discover that the company has only promised to advertise your resort, not to rent/sell it, and they don't mention having a renter/buyer in the contract.

Then, you won't hear anything from them for a long time, and when you contact them, they will tell you that the renter/buyer backed out, but they will advertise your timeshare on their over-priced website.

Finally, when you try to get your money back, they will point out that you signed a contract, and it's only for advertising.

When you try to challenge it with your credit card company, they will tell you the same thing. - You signed a contract for advertising, and it's too late to dispute the charge.

To find out the real resale value of your timeshare on the market:

1) register for ebay
2) search for your resort by exact name
3) click on "completed auctions" on the left
4) the next page will show you what your timeshare is selling for.

Good luck!
 
Last edited:
Definitely a scam. As soon as they have your money the buyer will change their mind. You will not get your money back because you paid them to perform services (title search and document preparation) which they will claim they performed. Even though you did not benefit from these services, you agreed to pay for them.
 
Thanks for the warning

I appreciate the warnings. I did not bite! The very earnest gentleman on the phone wanted $1350 to do the title search and prepare documents. What a rip-off! Thanks again for your tips. I wish I had know about TUG years ago :)
 
I am dealing with them now. I did have to pay up front, but they have been legit so far. I have a digital e-sign emailed to me and I have the mailed version that I have to send back. I called them as soon as I saw this thread, even went as far as asking them "Is this legit?!" I will continue to keep you posted on them.
 
I am dealing with them now. I did have to pay up front, but they have been legit so far. I have a digital e-sign emailed to me and I have the mailed version that I have to send back. I called them as soon as I saw this thread, even went as far as asking them "Is this legit?!" I will continue to keep you posted on them.

IT'S A SCAM! Do you honestly think a scammer is going to tell you the truth? You should get out of this deal immediately - please see post #2 above. Contact your credit card immediately and dispute the charges.
 
Resorts Management Services, Wilmington DE is a fraud

Just got contacted by a scam artist from Resorts Managment Services asking for $1998 for legal fees and has a buyer who has put down a 20% down payment. Told him he was a fraud and I bet his mother is real proud of him. Asked him how he can sleep at night and he should get a real job and hung up on him. To be honest it felt pretty good! :crash:
 
Just got contacted by a scam artist from Resorts Managment Services asking for $1998 for legal fees and has a buyer who has put down a 20% down payment. Told him he was a fraud and I bet his mother is real proud of him. Asked him how he can sleep at night and he should get a real job and hung up on him. To be honest it felt pretty good! :crash:

Next time I'd ask him why the $1998 couldn't come out of the supposed down payment the "buyer" put down and watch him squrim. :hysterical:
 
Next time I'd ask him why the $1998 couldn't come out of the supposed down payment the "buyer" put down and watch him squrim. :hysterical:

Offer them 2 x $ 3,996 to take it out of the back end and see what reasons they come up with not being able to double their profit
 
IT'S A SCAM! Do you honestly think a scammer is going to tell you the truth? You should get out of this deal immediately - please see post #2 above. Contact your credit card immediately and dispute the charges.

I received a call from them yesterday and gave them my credit card info. They claimed they have a buyer and received a 20 percent nonrefundable down payment from the buyer which I will receive if the buyer cancels. I asked if they have received a down payment, why they could not deduct the $1,350 legal fees from the down payment. The answer was they are not a real estate broker and there is no escrow so the down payment is going to the bank/financing company who will issue one check for the entire selling price.

They sent an Echo Sign contract for the legal fees which covers their services but nowhere does it mention that they have received this down payment and that it is owed to me.

Do we have credit card protection if we have possibly been lied to?
 
Do we have credit card protection if we have possibly been lied to?

You HAVE been lied to - you should call your credit card company immediately and block this transaction. It's a SCAM! - Please go back and read post #2.
 
...
Do we have credit card protection if we have possibly been lied to?

It's not "possibly been lied to", it's definitely been lied to.

Call your Credit Card company immediately to cancel! Do not talk to these scammers again.

And, beware, because another firm will call you next week, with a different name, same script.
The name of their company does not matter. They change their name and move on to their next victim.
 
So are you saying that these companies that only provide advertising and financing assistance and are not real estate brokers are all scam artists? None of them are legitimate?

What about the ones that claim they market to corporations at conventions/trade shows who rather rent a time share for a week than put their employees in hotels for the week?
 
Not one is real

So are you saying that these companies that only provide advertising and financing assistance and are not real estate brokers are all scam artists? None of them are legitimate?

What about the ones that claim they market to corporations at conventions/trade shows who rather rent a time share for a week than put their employees in hotels for the week?

Nope. Nope. And nope. NONE are legit. None. There is no need or demand to put employees up in timeshares they would have to own & pay fees for 7 days a year on - it is all a scam to get you to ay them for worthless advertising - it is NOT legit.

Get your refund and market your timeshare on your own - even give it away - these people will only take your money & you'll still have the u nit week to deal with.
 
So are you saying that these companies that only provide advertising and financing assistance and are not real estate brokers are all scam artists? None of them are legitimate?

What about the ones that claim they market to corporations at conventions/trade shows who rather rent a time share for a week than put their employees in hotels for the week?

Please read post #2 - I addressed all of this there.

ANYONE who charges a large upfront fee is a scammer - period.
 
What about the ones that claim they market to corporations at conventions/trade shows who rather rent a time share for a week than put their employees in hotels for the week?

Total load of bunk. Doesn't happen except in rare cases. This corporate rentals is just the latest line the scammers have come up with to reel in victims. It sounds superficially plausible, but it completely falls apart.

I've been involved various conferences and conventions for most of my professional life - over 35 years. I attend two or three per year, and I've been involved with planning and organizing a few as well. So I've got some perspective.
  1. There are very few places where there are timeshares sufficiently near convention centers to make that a feasible option.
  2. Convention organizers rely on attendees staying at conference hotels to be able to meet their budgets. They have less than zero interest in letting conference attendees know about alternative accommodations. So how is the company going to know who they should be marketing those rooms to?
  3. Companies do not send employees to stay at conferences for an entire week.
  4. When a company sends someone to a conference they want the employee to be reachable. If you are selling something at the conference, potential buyers need to be able to reach you. If you met someone and you didn't get their contact info, the standard approach is to ask the operator at the conference hotel to ring that person's room. If the person is not staying at the hotel, their reachability is compromised.
 
How do I unload my timeshare?

I currently own with Bluegreen and tried to sell my timeshare years ago. Bluegreen recommended using Century 21's timeshare resale division. $500+ later, I was taken for a ride. Bluegreen only shrugged their shoulders. Now, Bluegreen has suggested using Pinnacle. At least it was only $39.00. But, I think I still got taken. Now I have been contacted by RMS and Universal Timeshare. The difference is, RMS said they will send me a contract showing the buyer is locked into the purchase and has offered a bid that I have accepted. They will be sending me the paperwork confirming this. At which time, I will be expected to pay their "fee" of approximately $1800. I really need help. I checked with Bluegreen and the going rate per point is about $2.00. I am asking way less than that. Someone tell me, is anyone reputable? Oh yeah, Universal wanted their money right up front. HELP!
 
Well known. It is a rip off pure an simple

I currently own with Bluegreen and tried to sell my timeshare years ago. Bluegreen recommended using Century 21's timeshare resale division. $500+ later, I was taken for a ride. Bluegreen only shrugged their shoulders. Now, Bluegreen has suggested using Pinnacle. At least it was only $39.00. But, I think I still got taken. Now I have been contacted by RMS and Universal Timeshare. The difference is, RMS said they will send me a contract showing the buyer is locked into the purchase and has offered a bid that I have accepted. They will be sending me the paperwork confirming this. At which time, I will be expected to pay their "fee" of approximately $1800. I really need help. I checked with Bluegreen and the going rate per point is about $2.00. I am asking way less than that. Someone tell me, is anyone reputable? Oh yeah, Universal wanted their money right up front. HELP!

Understand Bluegreen couldn't be less interested in helping you to resell. They don't care.

As for any company - and specifically the two you mention above - they are well known rip offs. They claim to have buyers (they do not) they want upfront money to "make it happen( it won't) and in the end you are paying for a grossly overpriced and ineffective ad or two somewhere that technically meets a minimum small performance by them so they can keep what you authorized on your charge card rather than return it to you. And you still have the timeshare and the fee obligation.

DO NOT try to deal with them. Work to find someone willing to accept your ownership going forward even if it costs you a little to make it happen. It is still better than giving those guys money for absolutely nothing.
 
As most of you TUG members already know, it truly is a mission to resell your timeshare! There are currently 326 rental/resale companies operating in which 85% reside here in the sunny state of Florida. This has been the number one complaint in the state through the Attorney Generals office. The AG has really taken a proactive approach at putting an end to this criminal enterprise however new schemes to defraud are appearing daily.

The resale model has never worked, it is a broken engine with a felonious driver. Many companies are now calling with the latest "I have a buyer..guaranteed" or "I can help you get your money back and charge you 40% of what we recover". The only consistancy in this industy is that of the unfair and deceptive trade practices that swoon down courtesy of the Attorney Generals Office.
 
SOLD

I was called about 3 months ago by a lady stating she had a client who was interested in my property at Summer Bay Resort. I was a bit hesitant because I have been scammed before but to be honest I recieved my automatic deposit from the buyer in 52 days. I did have to pay the fee but it was after my 1st agreement. I have no complaints with the company and each time I called my rep she answered. :cheer:
 
I was called about 3 months ago by a lady stating she had a client who was interested in my property at Summer Bay Resort. I was a bit hesitant because I have been scammed before but to be honest I recieved my automatic deposit from the buyer in 52 days. I did have to pay the fee but it was after my 1st agreement. I have no complaints with the company and each time I called my rep she answered. :cheer:


And you are shilling [cruising] timeshare discussion boards because ?
 
Last edited:
Has anyone heard of Resort Management Services in Delaware

Has anyone heard of these folks (or a Steven Jackson). They called and claim they have a buyer for my timeshare. The price seems pretty high, 27,500 for a Branson red week.
 
The price seems pretty high, 27,500 for a Branson red week.

Search eBay for Branson Timeshares - Register to see completed


24 units sold average price $ 555.69 (I used Copy and Paste into excel to do the analysis)

Taking out the 1.4 Million Point Wydamn contract (since it equals at least 10 weeks not One) reduces the average selling price to $ 368.85 - The "buyer" should be able to pick up 75 weeks for 27,500


Was your week even listed for Sale ? "They Called You"

You will be asked to front 800 - 2500 for appraisal, tittle search, second blue moon fee . . . .



The buyer will disappear - and when you dispute with your credit card the written documents will support they delivered what you were charged for, there will be no mention of the phantom buyer
 
Last edited:
Top