Free for HVC and the other Max non-HGVC properties? You own in HGVC, right? If so, it is odd that you get charged on this side but not the other. Will be interesting to hear what CS says.
I would think chatting or calling CS to try to get a benefit that you didn’t pay for would more likely result in another Max removal than the free reservations being instated. But you can be the trailblazer here for this situation and let us know how it goes.
I haven't followed the whole thread, but if it is true that the poster has gotten the Max benefit undeserved, I'd certainly not be calling to try and milk it for undeserved benefits. I'd use them if they showed up, but not call to complain if I didn't get something I didn't pay for. But that's me.
Ok, if you requested AI, then you should get that. A similar thing happened to me, where I requested AI, got free half Max where the legacy resorts were still charging reservation fees. When I called CS, they first said “you have max so they should be free”, then saw I should not be Max, and was able to remove me from max and pay the difference for the AI dues. That finally stuck (was able to have $0 reservations), and then Max came back later, removed, then it has been back since. But I pay the AI dues amount.
Yes. If you pay the AI fee on your District MFs, then by all means ask for that since you have actually paid for it. Nothing to do with Max (earned or not) though.