Wyndham is closing a handful of legacy resorts - dedicated chart/tracker located in the first post for this unfolding set of events

[Double U]

What has changed for you with Wyndham?

You have no idea how much I appreciate your question. It's what my Dad would have told me. I miss him and his sage advice so much! It was exactly what I needed to hear.

Posting my reply here, as this is the thread where I found my answer:

It is likely the majority of owners affected by the closures will bail out of Wyndham rather than continue through the CWA swap. For many it is a serendipitous, easy exit; others will exit because their favorite resort(s) are no longer available through Wyndham, so why stay?

What happens when all those 2026 summer reservations at non-affected resorts booked with 2026 points from the owners at closed resorts are cancelled? More supply(!) versus the demand from owners remaining through the CWA swap. The owners accepting the swap will, presumably, just have the points swapped within their account and retain the reservations previously booked with 2026 point at the closing resorts. Zero increased demand there. Anyone want a summer 2026 reservation at Bonnet Creek?

One of the best posts I've found. It's brutally honest which I can appreciate.

I took it a step further and found this:



So, who looks good after they strip me (or involuntarily cancel) my reservations? It's obscene to me.

Talk about loophole abuse?

Isn't this what the mega renters were accused of? For the record, I'm not here to support them, but I now understand more of what they're saying. And I'm believing them about who the biggest renter of them all is. That post opened up my eyes like a 3 year olds eyes on Christmas morning.

I'm seeing hypocrisy, JMO. I'm making a business decision, I'm not interested in watching them cancel my, or anyones reservations to give them away to someone else. (all this is just my opinions and perspective). I don't think I've ever seen such a selfish and short-sighted company. I don't care how good the accommodations are, I'm just not going to support them anymore. Their beliefs and mine no longer are in harmony. I find myself asking "who exactly is the customer here"?

DVC already bailed out. That certainly got my attention!

People want out so bad, the deedback department can't keep up and tells you to keep reaching out to them. Reminds me of a bank run. People lining up to hopefully be able to make a withdrawal. And being turned away and told try again tomorrow. Not saying that is what this is, just sharing what I see in trying to make a business decision. Better yet, look at this:



They won't even clean a toilet for 2 weeks. How disgusting, unsanitary and cheap has it become? I don't live like this at home, and pay for professional cleaning of my home weekly. So why would I vacation like this? (Honey, don't forget to pack a toilet brush). Ask for clean linens? It does vary by resort, but I'm regularly being told the company policy is no cleaning or do it yourself linens until check out. But we are happy to supply you as much laundry detergent as you want. Personally, I go on vacation to escape these chores.

No longer a product I'm interested in.

Edit: that this is my personal experiences and thoughts. It should not be considered anything more. I've seen others postings and just want to share how I am personally working through this. Thanks.

 

[paxsarah]

Newport Overlook bankruptcy site is up: https://cases.omniagentsolutions.com/?clientId=3768

 

[jp10558]

You have no idea how much I appreciate your question. It's what my Dad would have told me. I miss him and his sage advice so much! It was exactly what I needed to hear.

Posting my reply here, as this is the thread where I found my answer:


One of the best posts I've found. It's brutally honest which I can appreciate.

I took it a step further and found this:

View attachment 119475

So, who looks good after they strip me (or involuntarily cancel) my reservations? It's obscene to me.

Talk about loophole abuse?

Isn't this what the mega renters were accused of? For the record, I'm not here to support them, but I now understand more of what they're saying. And I'm believing them about who the biggest renter of them all is. That post opened up my eyes like a 3 year olds eyes on Christmas morning.

I'm seeing hypocrisy, JMO. I'm making a business decision, I'm not interested in watching them cancel my, or anyones reservations to give them away to someone else. (all this is just my opinions and perspective). I don't think I've ever seen such a selfish and short-sighted company. I don't care how good the accommodations are, I'm just not going to support them anymore. Their beliefs and mine no longer are in harmony. I find myself asking "who exactly is the customer here"?

DVC already bailed out. That certainly got my attention!

People want out so bad, the deedback department can't keep up and tells you to keep reaching out to them. Reminds me of a bank run. People lining up to hopefully be able to make a withdrawal. And being turned away and told try again tomorrow. Not saying that is what this is, just sharing what I see in trying to make a business decision. Better yet, look at this:

View attachment 119474

They won't even clean a toilet for 2 weeks. How disgusting, unsanitary and cheap has it become? I don't live like this at home, and pay for professional cleaning of my home weekly. So why would I vacation like this? (Honey, don't forget to pack a toilet brush). Ask for clean linens? It does vary by resort, but I'm regularly being told the company policy is no cleaning or do it yourself linens until check out. But we are happy to supply you as much laundry detergent as you want. Personally, I go on vacation to escape these chores.

No longer a product I'm interested in.

Edit: that this is my personal experiences and thoughts. It should not be considered anything more. I've seen others postings and just want to share how I am personally working through this. Thanks.

This probably ought to move to the debate thread, just not sure how to do so and link back to this such that you'd know. I'll try and put my reply there, just letting you and others know the reply will be there.

MODERATOR ADD: Here's a link to their reply to your post, within the debate thread, for ease of reference: https://tugbbs.com/forums/threads/a...am-resort-closure-actions.377729/post-3231203

 

[HitchHiker71]

Newport Overlook bankruptcy site is up: https://cases.omniagentsolutions.com/?clientId=3768

Many thanks for posting this. Added to the tracker table in the OP.

 

[rickandcindy23]

Wyndham is going to come out way ahead in all of this, just you see.

Pagosa Springs' Village Pointe, really dumpy units, with the stairs in terrible shape going up to the units. Kind of scary in the winter. Master's Place was also bad. Glad to see those gone so I don't have to worry about staying at either of those next trip.

We gave our Pagosa Springs away about 2 years ago, and we did own Master's Place. I hope the woman who took our deeds knows what's going on. The fees will be lower for her in CWA, and I think she will be happy. She was a very new TUG member. I am going to email her to make sure she is aware of what's happening. She was hoping for a Gold VIP account, and she would have enough points, if Wyndham would give her that.
Will Wyndham bump people to VIP status with these closures? That would be ideal.

 

[kanerf]

Old contract from Patriot's Place now gone from my account. The new CWA contract is now showing with points for next year.

 

[bnoble]

Will Wyndham bump people to VIP status with these closures?

Not if they were resale deed to begin with. (At least, I would bet big money with long odds on it.)

 

[HitchHiker71]

Not if they were resale deed to begin with. (At least, I would bet big money with long odds on it.)

No, they will not be gifted VIP - why would they? I don't even understand the premise of the question in this case. Why would Wyndham knowingly give away VIP for nothing? If the owner chooses to accept the CWA swap - they stay whole (and preserve their VIP level/ownership), if they do not, and the contracts being removed from their account results in the loss of VIP and/or dropping down a level - then that was the owner's choice to make. What am I missing?

 

[paxsarah]

Old contract from Patriot's Place now gone from my account. The new CWA contract is now showing with points for next year.

Nice!

 

[comicbookman]

No word from Wyndham on my Glade swap. It's been several weeks since I filled out the survey. I did follow-up with a call to confirm they received my election to swap. Of course the Glade bankruptcy has not been posted yet.

 

[HitchHiker71]

Old contract from Patriot's Place now gone from my account. The new CWA contract is now showing with points for next year.

Woohoo!

 

[chapjim]

No, they will not be gifted VIP - why would they? I don't even understand the premise of the question in this case. Why would Wyndham knowingly give away VIP for nothing? If the owner chooses to accept the CWA swap - they stay whole (and preserve their VIP level/ownership), if they do not, and the contracts being removed from their account results in the loss of VIP and/or dropping down a level - then that was the owner's choice to make. What am I missing?

I understand and agree with everything you're saying but that didn't keep me from asking. The response was, "No, we can't do that," as expected.

Our VIP status isn't affected by declining the swap.

 

[paxsarah]

I understand and agree with everything you're saying but that didn't keep me from asking. The response was, "No, we can't do that," as expected.

Our VIP status isn't affected by declining the swap.

And it was worth asking, “for science” (so we’d have it recorded here).

 

[RENTER]

You have no idea how much I appreciate your question. It's what my Dad would have told me. I miss him and his sage advice so much! It was exactly what I needed to hear.

Posting my reply here, as this is the thread where I found my answer:


One of the best posts I've found. It's brutally honest which I can appreciate.

I took it a step further and found this:

View attachment 119475

So, who looks good after they strip me (or involuntarily cancel) my reservations? It's obscene to me.

Talk about loophole abuse?

Isn't this what the mega renters were accused of? For the record, I'm not here to support them, but I now understand more of what they're saying. And I'm believing them about who the biggest renter of them all is. That post opened up my eyes like a 3 year olds eyes on Christmas morning.

I'm seeing hypocrisy, JMO. I'm making a business decision, I'm not interested in watching them cancel my, or anyones reservations to give them away to someone else. (all this is just my opinions and perspective). I don't think I've ever seen such a selfish and short-sighted company. I don't care how good the accommodations are, I'm just not going to support them anymore. Their beliefs and mine no longer are in harmony. I find myself asking "who exactly is the customer here"?

DVC already bailed out. That certainly got my attention!

People want out so bad, the deedback department can't keep up and tells you to keep reaching out to them. Reminds me of a bank run. People lining up to hopefully be able to make a withdrawal. And being turned away and told try again tomorrow. Not saying that is what this is, just sharing what I see in trying to make a business decision. Better yet, look at this:

View attachment 119474

They won't even clean a toilet for 2 weeks. How disgusting, unsanitary and cheap has it become? I don't live like this at home, and pay for professional cleaning of my home weekly. So why would I vacation like this? (Honey, don't forget to pack a toilet brush). Ask for clean linens? It does vary by resort, but I'm regularly being told the company policy is no cleaning or do it yourself linens until check out. But we are happy to supply you as much laundry detergent as you want. Personally, I go on vacation to escape these chores.

No longer a product I'm interested in.

Edit: that this is my personal experiences and thoughts. It should not be considered anything more. I've seen others postings and just want to share how I am personally working through this. Thanks.

Your chart is interesting. I have been lectured that Wyndham is selling more points than ever. What am I missing that explains the discrepancy?

 

[comicbookman]

Your chart is interesting. I have been lectured that Wyndham is selling more points than ever. What am I missing that explains the discrepancy?

They are mostly selling points to current owners, so it does not increase their membership numbers.

 

[RENTER]

They are mostly selling points to current owners, so it does not increase their membership numbers.

Makes sense but is there a ceiling how much they can sell to current owners and that they will eventually need to attract new owners. There is so much vacation time most people can afford or have the time for.

 

[comicbookman]

Makes sense but is there a ceiling how much they can sell to current owners and that they will eventually need to attract new owners. There is so much vacation time most people can afford or have the time for.

True, but they don't seem to be anywhere near it yet.

 

[HitchHiker71]

And it was worth asking, “for science” (so we’d have it recorded here).

It’s been recorded here in this thread already many moons ago, and the answer was no back then as well. . One of the challenges of having such a large thread, people are asking the same questions - hence why I’ve started a FAQ in the OP.


Sent from my iPhone using Tapatalk

 

[paxsarah]

It’s been recorded here in this thread already many moons ago, and the answer was no back then as well. . One of the challenges of having such a large thread, people are asking the same questions - hence why I’ve started a FAQ in the OP.


Sent from my iPhone using Tapatalk

Yes, I thought I remembered Jim providing that information here back when he called which I recalled being a couple of months ago (and that’s what I meant, not him mentioning it again just now), but maybe my recollection is wrong - there are almost 4500 posts in this thread of course.

But even on further reflection, I do think there is an element of collecting information “for science” in terms of what a regular owner is told when they call Wyndham and talk to a regular agent, versus the more official line of information we get when you specifically meet with higher level, more knowledgeable corporate contacts and report that information here. Given that one of the most poorly executed elements of this entire process is Wyndham’s communication strategy, I think it’s actually newsworthy to hear reports of whether the front-line staff are providing information that’s consistent with what the higher level sources are saying. In this case, it is (yay).

 

[shawneeowners]

As a whole owner at Ridgetop, Ive received a letter in the mail saying I can either keep my unit or put it up for sale with the timeshares in the community.

There has been no communication on timeline of expected sale (bankruptcy would be 3/31, but no details on when the buyer would close), projected amount, or what happens with the remainder of the HOA balance once dissolved.

 

[Floridaman76]

I'm surprised they aren't making whole owners liquidate. That's going to be an awkward situation when another developer comes in and dozes everything but your unit. Usually there are provisions in condo COA's allowing the developer to force a sale of minority owners. This actually happened to my parents about 15 years ago in Florida. A developer wanted to buy the whole building, doze it, and build a new hi-rise. My folks voted no, but the majority voted yes, and they were forced to sell. They made out VERY well financially and this was before the Florida Condo bust, so it was probably good timing, but they liked their condo on the beach.

 

[buckeye479]

After the date the resort is removed from Club Wyndham best estimate. So if the resort is exiting CW after 12/31/2025, I’d surmise the contract will be made inactive on 1/1/2026 and points from that contract will be removed from the account at that point in time.


Sent from my iPhone using Tapatalk

I actually have relevant experience with this from the Pagosa Mountain Meadows HOA that ceased operations in December 2024.
They told us that the points for 2025 should not be used, but they did not get around to removing the points from the accounts until March 19th 2025. I don't believe that there were any guardrails in place to prevent us from making reservations with this points.
The Mountain Meadows HOA had only 610 (ish) total owners/votes, which is a tiny fraction of the number of contracts affected this time.

I would say its impossible to know if Wyndham will take longer this time around because the scale is an order of magnitude larger in this round of closures, or it they will be more motivated to clean it up sooner because the longer the let it go, the bigger the mess they will have to clean up due to members making reservations with invalid points.
In any case, no one should be surprised if the points are still in the accounts for a few months as there were with the 2024 closure. Take care not to use them, because they will cancel reservations that you make with them.

 

[chapjim]

Makes sense but is there a ceiling how much they can sell to current owners and that they will eventually need to attract new owners. There is so much vacation time most people can afford or have the time for.

Your purported rental activities (with your Gang of 102 or whatever) contradicts your statements here. If one is renting as you say you did, it is irrelevant how much vacation time one has.

 

[chapjim]

Yes, I thought I remembered Jim providing that information here back when he called which I recalled being a couple of months ago (and that’s what I meant, not him mentioning it again just now), but maybe my recollection is wrong - there are almost 4500 posts in this thread of course.

But even on further reflection, I do think there is an element of collecting information “for science” in terms of what a regular owner is told when they call Wyndham and talk to a regular agent, versus the more official line of information we get when you specifically meet with higher level, more knowledgeable corporate contacts and report that information here. Given that one of the most poorly executed elements of this entire process is Wyndham’s communication strategy, I think it’s actually newsworthy to hear reports of whether the front-line staff are providing information that’s consistent with what the higher level sources are saying. In this case, it is (yay).

"for science" I like that!

 

[afk324]

It will be "We're offering you 154,000 points in Club Wyndham Access to replace the points you are losing at Patriots Place."

Club Wyndham Access isn't deeded at the level of the owners, who simply receive a "certificate of ownership." However, the CWA trust holds many deeds for units/UDI points at something like 80+ different resort locations, and Wyndham can only sell as many CWA points as there is deeded inventory held in the trust. So the points are still backed by real deeded inventory, it's just that the deeds are not held by the individual owners but by the trust on behalf of all CWA owners.

When you "originally" converted your fixed week, your points became CWS(Select) Contract. You retained your deed and received points to use just like CWA points. Your Bankruptcy offer is a CWA(Actress) Contract with points but no deed tied to a location.