Hello all,
I'm new to this forum, but I found it because I was specifically looking for information on Limitless Vacations / ICE / VIDANTA / Vida Vacations. I've read through this entire thread, and it seems like many people fell into the same situation I did. Most of this thread focuses on rescinding the purchase within 5 days. However, we purchased our package several years ago (2020), which is obviously well outside the 5 day window. We took advantage of the free Vidanta week that came with the package, and now we're left with the 10 weeks we purchased that give us the right to book a vacation at a VIDANTA for a set rate lower than the rates advertised on their website. We also have a bunch of different tiered cruises for different prices and amounts of days. I don't remember our exact deal, but I think it was something a long the lines of 10 VIDANTA Weeks, 1 free VIDANTA week, several cruise options, and a yearly Limitless Vacations membership at $X per year (I can't remember the price). This was $10k and paid for with a loan they set us up with through a trusted US lender. We have since paid off this entire loan. We're currently paying $134 per month towards some add on package with Limitless that will give us several hundred thousand "points" to spend on the limitless website for flights, vacations, rental cars, etc. It's been an expensive and painful lesson in this timeshare world (even though they market this package as NOT a timeshare). I feel like I'm hopelessly stuck.
The first time I tried to redeem one of these cruises, I got on the phone with their cruise specialist to book. After I was given the final price, I went to the Princess website to see how much money I would be saving. The price was nearly identical. The agent on the phone did the same thing once I told her, and she said, "It's not usually like that." I went on to explain how the Limitless cruise would actually be more expensive because I already paid a bunch of money to get these "discount cruises." So we went and checked a couple other cruises during the dates we were interested in and none of them were cheaper than if I just booked through the cruise line's website.
Side note: there is also a dedicated, discounted cruise website called Vacations To Go that has prices on cruises better than Limitless, and it's free to peruse the cruises on that website.
Another detail I might add: the agent on the phone could only view my package through an administrative lens. So her screen looked different than mine on the computer regarding my account and my cruises. I was told my cruises had a 10 year expiration. But each cruise week had an "activate now" button next to it. I asked the agent what this button did, and see she said she could not see it on her screen. I asked her if anything was going to happen if I pressed activate now, and she said it should not change anything with with those cruise certificates. However, when I activated them all (in order that I might see more details about that cruise), The expiration went from 10 years to one year from the day I activated. I did not notice this until after I hung up with the agent. I have no record of our conversation. When she told me that I would still have 10 years to use my cruises, other than at the beginning of the call, it said we would be on a recorded line. But I have nothing in writing that proves that she told me I would still have 10 years to use my cruises. But now, it looks like I have to use all 10 cruises within one year. Obviously, this is not possible nor desired.
I have not called Limitless yet to see if they can change this back. It has been a headache ever since we bought this package of our vacation weeks and our cruises. As I said, we haven't used anything but the one free vacation they gave us that went with the package.
While I'm sure what we bought was legit, we feel like we have been duped, and this has been more of a headache than a blessing. We want out of the deal. So I have several questions for this forum:
1) Is there any way out at this point where we can recoup any of our money?
2) Does anybody know if there's a company, whether it's Limitless or somebody else, that will "buy" our weeks or our cruises back from us? Maybe they would want to offer to buy them back at a lower rate than what they sold them to us for, that way they have them to offer to sell to somebody else? Listing them on Airbnb doesn't work, and Airbnb suspended my account when I tried to rent out my weeks because I was acting as a "broker" because I needed to call VIDANTA to check their availability before someone booked my week on Airbnb.
3) Is there any sense in consulting a lawyer in this matter? I imagine these types of things have faced many lawsuits over the years. Are these companies pretty well protected with their terms and conditions?
Everyone has been helpful reading the forum to this point. Hopefully
@T-Dot-Traveller or someone else in this forum has knowledge about my situation and not just what to do during the 5 day rescind period?
