Former Wyndham Sales Rep Answering Questions

[RowdyRiner]

How much are the people at the parking pass desk paid to get you to sign up for a presentation? I've always been upfront with the sales person that I tell the parking pass people that they have 0% chance of selling me anything and they don't care and still will offer me $150 to sit there and say no. Then the sales person gets annoyed with me for being there when it's obvious I'm not going to buy. Are the parking pass people just paid for getting you to show regardless if you buy?

Yes. They push because they get paid if you show. As far as how much, they have a weird pay structure but average $50-$100 per show on top of their hourly.

 

[RowdyRiner]

Do (did) the sales staff know who the megarenters are. and were you instructed to deal with us in any particular way?

No one cares if you're a Mega Renter except Wyndham Corporate so no, we treated you the same.

 

[HitchHiker71]

Yes. They push because they get paid if you show. As far as how much, they have a weird pay structure but average $50-$100 per show on top of their hourly.

Yes, this is my understanding as well, and the pay structure varies dependent upon the resort location as well. But overall there is a base incentive dollar amount per tour booked - plus an additional variable incentive dependent upon how much the gift costs per tour (the higher the gift costs the lower this variable incentive amount is). There’s apparently also a bonus incentive for the ratio of tours booked that factors in.


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[mboeding621]

I would like to know why Wyndham club is sending out letter to us owners that help others out with our points and saving a little on monthly cost. Whenever my wife and I attended a sales presentation we were always told that out points were ours to use as we liked and if we wanted to rent some of our points out we could and heard this a number of times over and over at sales presentation. Now Wyndham is saying I am a commercial person and that is not allowed to use my points as I desire and I am limited on the number of guest reservations I can use.
Now getting nasty letters telling I can get additional penalties and privileges being suspended or terminated. How can someone like me paying Wyndham over $ 100,000.00 over the years not be allowed to use my points as I desires. Are last two sales presentation the salesperson total us that we could sign up with Wyndham who would rent extra points we had. How can Wyndham do that and I am not allowed to do my own rentals do I need to get an attorney?

I also received this letter and am appalled. Before I call Wyndham, I wonder if anyone has had their points removed for renters? We own over a million points and have been told MULTIPLE times by MULTIPLE (actually EVERY) sales rep that we can do this. Will be interested to hear replies to this post. Thanks!

 

[mboeding621]

I can answer that but that is too much to message. You can DM me if you want to to contact me and I'll answer.

RowdyRiner - I'm not sure how to DM you. Would love to talk about the infamous commercial letter we received from Wyndham.

 

[chapjim]

I also received this letter and am appalled. Before I call Wyndham, I wonder if anyone has had their points removed for renters? We own over a million points and have been told MULTIPLE times by MULTIPLE (actually EVERY) sales rep that we can do this. Will be interested to hear replies to this post. Thanks!

Oral representations aren't worth the paper they're written on.

Get over it and start figuring out your next steps. And taking Wyndham to court isn't one of them. You have lots of company here.

 

[Eric B]

Oral representations aren't worth the paper they're written on.

Oddly enough I had heard the exact opposite - they're only worth the paper they're printed on.

 

[chapjim]

Oddly enough I had heard the exact opposite - they're only worth the paper they're printed on.

Yep, you end up the same place either way. They are worthless and he needs to move on.

 

[HitchHiker71]

RowdyRiner - I'm not sure how to DM you. Would love to talk about the infamous commercial letter we received from Wyndham.

Click on his name here on TUG and choose the “start conversation” option to DM his TUG account.


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[jules54]

I also received this letter and am appalled. Before I call Wyndham, I wonder if anyone has had their points removed for renters? We own over a million points and have been told MULTIPLE times by MULTIPLE (actually EVERY) sales rep that we can do this. Will be interested to hear replies to this post. Thanks!

I have not had rented reservations cancelled, but another Wyndham owner I know very well got the letter about no more renting 90 day suspension on guest confirmations. She had 5 rented(guest confirmations)reservations that month. 4 of those Wyndham cancelled I mean like 2 days before check in. The only reason all 5 weren’t cancelled was Wyndham got the letter out the day that reservation checked in.

 

[RowdyRiner]

I also received this letter and am appalled. Before I call Wyndham, I wonder if anyone has had their points removed for renters? We own over a million points and have been told MULTIPLE times by MULTIPLE (actually EVERY) sales rep that we can do this. Will be interested to hear replies to this post. Thanks!

You can rent every single point every year to whoever you want. If you're not doing it as a business and claiming taxes on it, then it's not commercial. Wyndham is just trying to push Extra Holidays to get their cut as usual. Worst-case right now Wyndham is locking out Guest Confirmations but with all the complaints they will back down eventually as usual.

 

[CO skier]

Oral representations aren't worth the paper they're written on.

Class Action Lawsuit! (But do not make me pay for it.)

 

[chapjim]

You can rent every single point every year to whoever you want. If you're not doing it as a business and claiming taxes on it, then it's not commercial. Wyndham is just trying to push Extra Holidays to get their cut as usual. Worst-case right now Wyndham is locking out Guest Confirmations but with all the complaints they will back down eventually as usual.

I'm a bit puzzled by this definition of "commercial."

Renting generates taxable income that must be reported. Since you have to report the income, you might as well claim the expenses -- maintenance fees allocable to the points and selling expenses (cost of listings, PayPal commissions, etc.).

 

[RowdyRiner]

I'm a bit puzzled by this definition of "commercial."

Renting generates taxable income that must be reported. Since you have to report the income, you might as well claim the expenses -- maintenance fees allocable to the points and selling expenses (cost of listings, PayPal commissions, etc.).

If you give a friend points for vacation as a gift, and they gift you cash then you don't have to claim it. You didn't sell him points for income or business so it's not commercial.

 

[LannyPC]

Yes. They push because they get paid if you show. As far as how much, they have a weird pay structure but average $50-$100 per show on top of their hourly.

Aaah. So that explains it.

 

[Rolltydr]

If you give a friend points for vacation as a gift, and they gift you cash then you don't have to claim it. You didn't usell him points for income or business so it's not commercial.

Wow! Genius! I wonder why nobody else ever thought of this? I mean companies could just gift people cash and people could just do things that happen to benefit the companies. No tax implications for anybody! Bull

 

[LannyPC]

I'm a former Wyndham Sales Rep and I'm trying to fill my down time at work so I am here to answer any questions related to Wyndham Sales.

What do you do if you sell to Joe Blow (JB) and then he sends in a rescission letter? Do you call back trying to change his mind and salvage the sale (and thus, your commission)? Or do you just let it go figuring it's not worth your time and effort?

If you do call back, what do you say to try to make JB change his mind?

 

[Bunk]

What would you do If the customer wants to tape the presentation or asks for something in writing confirming some of the representations that were made at the presentation?

 

[chapjim]

If you give a friend points for vacation as a gift, and they gift you cash then you don't have to claim it. You didn't sell him points for income or business so it's not commercial.

"You make a gift when you give property, including money, or the use or income from property, without expecting to receive something of equal value in return." [IRS Tax Tip 2001-31]

I hate to say it but you haven't lost the "creativity" that timeshare salespersons are known to have.

 

[Rolltydr]

"You make a gift when you give property, including money, or the use or income from property, without expecting to receive something of equal value in return." [IRS Tax Tip 2001-31]

I hate to say it but you haven't lost the "creativity" that timeshare salespersons are known to have.

Darn IRS! I just knew he had them on that one! LOL!

 

[Rolltydr]

"You make a gift when you give property, including money, or the use or income from property, without expecting to receive something of equal value in return." [IRS Tax Tip 2001-31]

I hate to say it but you haven't lost the "creativity" that timeshare salespersons are known to have.

I guess it just goes to show you shouldn’t take tax advice from a Wyndham (even if former) salesperson.

 

[RowdyRiner]

I guess it just goes to show you shouldn’t take tax advice from a Wyndham (even if former) salesperson.

Well you have to play the same games Wyndham does to benefit yourself. It has been 2 years and I haven't had any issues not taxing myself or owners I still work with.

 

[bnoble]

We have a saying around the recovery tables. It’s not that I’ve never been charged with a DUI. It’s that I haven’t been charged with one yet.

 

[Rolltydr]

Well you have to play the same games Wyndham does to benefit yourself. It has been 2 years and I haven't had any issues not taxing myself or owners I still work with.

No, thank you. I prefer to be honest and ethical. I’m not perfect but I’m also not knowingly going to lie or cheat. But, since you’ve shown you’re willing to do either, you deserve to be ignored. Bye.

 

[chapjim]

Well you have to play the same games Wyndham does to benefit yourself. It has been 2 years and I haven't had any issues not taxing myself or owners I still work with.

If your biggest concern is Wyndham, you are missing the point. @Rolltydr and I often spat but we are 100% in agreement on this matter.

Not reporting income is absolutely the worst offense in the tax world.