Adding weeks to Interval

[StevenTing]

I know we have our corporate account for weeks. Has anyone been successful in adding non-enrolled weeks to the corporate account? I need to do something with my Maui weeks as a just in case.

As far as I can tell, to add weeks one needs to create a new account and pay the fee. Is that all?

 

[Steve Fatula]

I have never heard of anyone being able to add a non enrolled week. You would need a separate account with II.

 

[StevenTing]

Looks like I can't register on my own. Time to call Interval tomorrow.

 

[bazzap]

Looks like I can't register on my own. Time to call Interval tomorrow.

We are in a very similar position with most of our weeks enrolled, but a few which are not.
it would certainly have been a welcome initiative, if purely on a temporary basis during this state of emergency, owners were allowed to use their Corporate Interval account to deposit these weeks.
Good luck.
I planned to follow up on this as soon as we have hopefully managed to return home to the UK from Spain tomorrow.

 

[TXTortoise]

Looks like I can't register on my own. Time to call Interval tomorrow.

Steven, I expect it will go like this:

1. Call II to create the account and get a new number.
2. Call Marriott to lock off your units and then have them deposit all four(?) weeks to the new account.

FWIW, I needed to do this last year to at least have the option to deposit and while I already had a non-corporate account, it took at least three calls over two weeks and getting Interval involved before my weeks ever showed up in Interval. Everyone at Marriott said the request was in, but it wasn't happening. They finally were able to list all my weeks.

If you are coming up on 60 days, stay on top of it.

 

[hangloose]

Steven, I expect it will go like this:

1. Call II to create the account and get a new number.
2. Call Marriott to lock off your units and then have them deposit all four(?) weeks to the new account.

FWIW, I needed to do this last year to at least have the option to deposit and while I already had a non-corporate account, it took at least three calls over two weeks and getting Interval involved before my weeks ever showed up in Interval. Everyone at Marriott said the request was in, but it wasn't happening. They finally were able to list all my weeks.

If you are coming up on 60 days, stay on top of it.

Steven - I'm in a similar boat, with just much less time for turnaround than you to get my Hawaii weeks into Interval. I'm at 14 days and counting before check-in of my first Hawaii week. Not sure II and MVC can move fast enough so I can get my weeks into II to at least salvage something. :/

I spoke with II on this Friday. You cannot use your corporate II account, you must have a separate II account for non-enrolled weeks.

In my case, I have a corporate II account for my weeks that are enrolled...AND...a non-active personal II account which I used years back prior to enrollment of my weeks.

In this case, the following steps are required.

1. Re-activate personal II account, $99 for 1 yr
2. Add Hawaii weeks to personal II account (II will do so for free if you pay to re-activate or pay for new membership).

- II Rep Asked for the following information, which they send to Marriott Owners Services to validate.

• Unit Number:
• Size: 1BR, 2BR, 3BR
• Week : Float or Fixed
• Owner Number:
• Purchase Date:
• First Year of Occupancy:

TXTortoise - Do you know how late Marriott can officially lock-off prior to check-in?

 

[Dean]

I know we have our corporate account for weeks. Has anyone been successful in adding non-enrolled weeks to the corporate account? I need to do something with my Maui weeks as a just in case.

As far as I can tell, to add weeks one needs to create a new account and pay the fee. Is that all?

If you don't have a personal account, that's it. You can call, create an account, "list" the week and if needed deposit it all at one time. They won't list the week or show it as a deposit until they verify it but they will give you credit for the day you call in my experience and they will start your search if you so chose. Look for a 2 for 1 special and if you can't find one, ask the rep when you call. An alternative might be to contact one of the independent exchange companies and get things lined up, that way you may not even have to pay for an account. However, you'll have less options, especially to get into Marriott and you may not be able to deposit short notice. And it might be worth asking MVC itself, they may have options we're not aware of given the unprecedented situation.

I know it was asked of TXTortoise about the lockoff and I don't know but my guess is they'll allow you to split it as long as you have a lockoff reserved already and won't otherwise. Whether they'll waive the lockoff fee if they do so is anyone's guess but I wouldn't be surprised if they did and I would ask if applicable.

 

[hangloose]

I think I read in another thread..that II wasn't accepting Aruba weeks now..given Aruba has cut off inbound international travel. In this case, Marriott Owner Services was looking at some compensation for one owner given they cannot use their week and cannot deposit. I was almost hoping the State of Hawaii would completely halt inbound travel temporarily...thus maybe allowing this as an option to push with Marriott Owner Services. Doubtful...but...

 

[StevenTing]

I had a personal account like 8 years ago. I don't believe my credentials work for that account as the weeks in that account was moved to my corporate account. I'll be calling tomorrow to see what I can do. Either way, according to my wife, we're going to take the gamble that things open back up end of May. Otherwise, we'll enjoy the room and Lanai for 2 weeks. But I want to have the "just-in-case" lined up if she changes her mind.

 

[hangloose]

I had a personal account like 8 years ago. I don't believe my credentials work for that account as the weeks in that account was moved to my corporate account. I'll be calling tomorrow to see what I can do. Either way, according to my wife, we're going to take the gamble that things open back up end of May. Otherwise, we'll enjoy the room and Lanai for 2 weeks. But I want to have the "just-in-case" lined up if she changes her mind.

Mine situation was the same.

II can find and link your prior account to your corporate account. Or easier, if you can find your prior owner number. When I login to II...it asks me which account to use...personal or corporate. They can likely do the same for you. I can go back and see my history from the old account..and switch back and forth if needed....even as the old account has been inactive.

 

[Dean]

I think I read in another thread..that II wasn't accepting Aruba weeks now..given Aruba has cut off inbound international travel. In this case, Marriott Owner Services was looking at some compensation for one owner given they cannot use their week and cannot deposit. I was almost hoping the State of Hawaii would completely halt inbound travel temporarily...thus maybe allowing this as an option to push with Marriott Owner Services. Doubtful...but...

Other than possibly kicking in the insurance where applicable, I doubt this will make a difference. It may be worse for the owners there, not better.

I had a personal account like 8 years ago. I don't believe my credentials work for that account as the weeks in that account was moved to my corporate account. I'll be calling tomorrow to see what I can do. Either way, according to my wife, we're going to take the gamble that things open back up end of May. Otherwise, we'll enjoy the room and Lanai for 2 weeks. But I want to have the "just-in-case" lined up if she changes her mind.

You can likely reactivate that account and add the weeks needed. Was there by chance the same resort in that account before even if it's a different owned week?

 

[TXTortoise]

TXTortoise - Do you know how late Marriott can officially lock-off prior to check-in?

This actually was an issue this year. I had to lock off a unit for a renter three days out from check-in. First the Marriott rep said they couldn't lockout inside seven days. Told them not true and got a supervisor to explain reality to them. Then found out the resort had already combined my two weeks into one reservation number, for ease of access I suppose. That required the resort to break the reservation apart, and wait over night for batch processes to update. So, technically they can do it at any time, but I'd get it done outside seven days.

 

[djyamyam]

This actually was an issue this year. I had to lock off a unit for a renter three days out from check-in. First the Marriott rep said they couldn't lockout inside seven days. Told them not true and got a supervisor to explain reality to them. Then found out the resort had already combined my two weeks into one reservation number, for ease of access I suppose. That required the resort to break the reservation apart, and wait over night for batch processes to update. So, technically they can do it at any time, but I'd get it done outside seven days.

I ran into this issue earlier this week for a 3/21 reservation that a renter backed out of. I was able to get a hold of owner services 3 days prior to check-in and asked them to lock-off the unit before depositing with II. The guide said that I could not lockoff the unit within 60 days of check-in and would not do it before I had to deposit it with II as a late deposit

 

[Dean]

This actually was an issue this year. I had to lock off a unit for a renter three days out from check-in. First the Marriott rep said they couldn't lockout inside seven days. Told them not true and got a supervisor to explain reality to them. Then found out the resort had already combined my two weeks into one reservation number, for ease of access I suppose. That required the resort to break the reservation apart, and wait over night for batch processes to update. So, technically they can do it at any time, but I'd get it done outside seven days.

But don't you either need a lockoff reserved or they have to have availability?

 

[TXTortoise]

But don't you either need a lockoff reserved or they have to have availability?

Mine was a fixed unit, so mitigated that. I would assume as long as you didn't want to change dates, but just split the unit, it would be the same for a floating week.

 

[Dean]

Mine was a fixed unit, so mitigated that. I would assume as long as you didn't want to change dates, but just split the unit, it would be the same for a floating week.

My understanding was what I questioned, that you either had to have a L/O reserved or there had to be availability in such a way to have the smaller units. They can't just make up the smaller components. This is one reason it can be a good choice to reserve a L/O unit up front but there are other plusses & minuses.

 

[TXTortoise]

Not sure if there's still a question, but if you have a 2BR reserved at MOC they are holding a 2BR in the system, all of which may be locked off. So it would seem that if you don't request a change dates of either unit at the time of locking off, then there shouldn't be an issue.

I normally don't lock-off until I decide if I'll be using my studio side or if a standalone 2BR will be rented as-is, or split to a 1BR and Studio rental.

Now, if you lock-off and have two reservations, then decide to use them both, don't count on room control being able to put two together again.

 

[hangloose]

In past, I have reserved a full 2BR...then locked off later into a 1BR and Efficiency. MVC doesn't seem to like this, as I recall it took me a couple hours on the phone to make it happen after talking with several reps. I've never tried to do it 2 weeks out from check-in...after room reservations has already taken my preferences. Worth trying though perhaps.

 

[dioxide45]

It has also been long thought that if you have enrolled and unenrolled weeks that are identical (resort, season, unit size) that you could possibly use your corporate account to deposit the unenrolled week. II's verification system seems to be automated and we aren't sure if they actually check enrollment status vs just the confirmation and unit details. So it is worth trying if you have the same unit in your corporate account as the unenrolled week you are depositing. Just do it early enough that if they reject it you can still go the other route of setting up a new individual account and depositing the weeks.

 

[hangloose]

It has also been long thought that if you have enrolled and unenrolled weeks that are identical (resort, season, unit size) that you could possibly use your corporate account to deposit the unenrolled week. II's verification system seems to be automated and we aren't sure if they actually check enrollment status vs just the confirmation and unit details. So it is worth trying if you have the same unit in your corporate account as the unenrolled week you are depositing. Just do it early enough that if they reject it you can still go the other route of setting up a new individual account and depositing the weeks.

Agree on this dioxide. My gut says...they don't check ...if the same resort and deeded villa size.

IE. Florida Club resorts is a good example here. While I own enrolled weeks at Grande Vista..it is technically entered into II under Florida Club..and I have to select which property. If I reserved via MVCI at Ocean Pointe using the Florida Club exchange option...I technically deposit in II under Florida Club via Ocean Pointe. One could believe that an unenrolled Florida Club resort...like Beachplace Towers....could be deposited into the same II account since it uses a standard Florida Club naming. Would be a good test one year.

 

[tomvc]

Make sure you set up your II account as soon as you can. It took II several days to validate my ownership. Deposits 13 days or less from check-in limits you to flexchange reservations 30 days out.

 

[TheTimeTraveler]

In past, I have reserved a full 2BR...then locked off later into a 1BR and Efficiency. MVC doesn't seem to like this, as I recall it took me a couple hours on the phone to make it happen after talking with several reps. I've never tried to do it 2 weeks out from check-in...after room reservations has already taken my preferences. Worth trying though perhaps.

FYI: If you are inside 15 days MVCI can not lock-off your week via a simple computer click. They have to get a Supervisor and do a manual override. Not sure why this is but it is what it is.

I do it all the time and I try to do it prior to the 15 day time frame to save time. It's my week and I have the right to lock it off whenever I feel like it. You have the same right.

If your week is enrolled then the lock off feature is free, if it's not enrolled then I believe it is a $80 fee.



.

 

[dioxide45]

FYI: If you are inside 15 days MVCI can not lock-off your week via a simple computer click. They have to get a Supervisor and do a manual override. Not sure why this is but it is what it is.

I do it all the time and I try to do it prior to the 15 day time frame to save time. It's my week and I have the right to lock it off whenever I feel like it. You have the same right.

If your week is enrolled then the lock off feature is free, if it's not enrolled then I believe it is a $80 fee.



.

Locking off isn't necessarily a right. In some cases it is based on availability. It is a usage option. Not all resorts are 100% lockoff.

 

[TheTimeTraveler]

Locking off isn't necessarily a right. In some cases it is based on availability. It is a usage option. Not all resorts are 100% lockoff.

Yes, this is correct, and I should have clarified that. My weeks are all lock-off weeks so it is never an issue.



.

 

[MabelP]

I always thought you had to lock off by 60 days. This is great information...thank you.