Hyatt Pure Points Program

[Kal]

I can see Hyatt coming up with a way for us to exchange for points the way that Marriott did. They need to be able to access weeks-owned properties in order to fulfill requests from Points owners. With Marriott even still, I hear many more complaints from Points owners who can't get the weeks they want from the system.

Points owners will have access to weeks properties that are in the PP Program. IMHO, I hope there will never be a situation where PPP owners can get access to the Legacy weeks. Any cross pollination between the two programs will not be acceptable.

 

[bizaro86]

They have said they are modelling it on Sheraton Flex. That program is built within the legacy points system, and the new flex owners can access all legacy inventory at the floating period. Of course, legacy owners can access flex inventory during the float period as well, which makes it fair.

I strongly suspect that is how Hyatt will roll out pure points. Owners will have the ability to make home resort reservations for anything in the pure points trust, and lcup access to all legacy inventory. Legacy owners will have access to trust inventory in lcup.

Nothing else makes sense, because they will want to sell pure points with a map of all their existing resorts, plus new/Vistana resort acess as a bonus.

 

[lizap]

If it's similar to FLEX, I see little to no impact on legacy owners. As a WKV owner, I've seen no impact since the introduction of FLEX.

 

[suzannesimon]

They have said they are modelling it on Sheraton Flex. That program is built within the legacy points system, and the new flex owners can access all legacy inventory at the floating period. Of course, legacy owners can access flex inventory during the float period as well, which makes it fair.

I strongly suspect that is how Hyatt will roll out pure points. Owners will have the ability to make home resort reservations for anything in the pure points trust, and lcup access to all legacy inventory. Legacy owners will have access to trust inventory in lcup.

Nothing else makes sense, because they will want to sell pure points with a map of all their existing resorts, plus new/Vistana resort acess as a bonus.

I have not followed the Points issue because I rent my weeks if I don't use them and then rent where I want to go. Are they actually going to merge the Hyatt and Vistana programs?

 

[glengil1]

We are currently looking to buy Weeks 7 and possibly 8 at Hyatt Coconut Plantation. Are they currently excising the ROFR and if so at at $ level for Diamond and Platinum weeks? Thanks Glen

 

[bizaro86]

There have been rumours pure points owners will have some access to Vistana resorts, but no details. I doubt the owners of the brands would be happy to have the programs completely merged.

They said on their conference call they were learning from flex, so I think it will be similar, but not a merger of the programs.

 

[Tucsonadventurer]

Just went to a presentation here at Lagunamar and they vehemently denied any crossover, of course

 

[suzannesimon]

Maybe an option for them to consider is giving Hyatt and Vistana owners a preference period in Interval.

 

[Cropman]

I'm waiting to see if I have to give up my week for good, or can I can pick and choose my year to give it up. As a winter week owner at Sunset Harbor, it would be a deal breaker for me if I had to give up the week forever. I want to use my week most years. I would rather rent my week out and rent a week where I want to go, rather than give it up for good, or trade it within Hyatt's current system. What huge incentive is there going to be for existing owners?

Can some owners of high point weeks, Diamond, Plat, Gold, please tell me what will entice you to join the HPP? What can Hyatt offer you, and you will pay for the privilege, of joining the new system. I'm just curious, because we can already trade within Hyatt, if available, and if you are going with II, our points are already valuable. Joining is not going to give preference in any other system, so Marriott, Hilton, Westin, etc aren't going to show up anymore than they do now in II. I'm pretty sure cruise discounts won't be so high that everyone will suddenly be cruising. I'm just confused and my head is starting to hurt. Thanks!!

 

[lizap]

We went through this a while back over on the Vistana forum prior to the introduction of FLEX. So far it has been a nonevent for legacy (deeded) owners. I suspect that will be the case here. ILG has no incentive to tick off legacy owners.

 

[bizaro86]

One thing that has been obvious about Vistana is that they have only raised points on a resort when they were developing a new phase at that resort. Recently this has happened at the Westin st John and the oceanfront rooms in Maui.

Given they just added a bunch of points in Key West, is it possible they could be planning another resort in Key West? I'm not that familiar with the area, is there a place for another resort? There seems to be a bunch of empty land by the airport, but I thought I recalled environmental issues prevented that getting developed...

 

[lizap]

I think it is likely that new resorts will be added/or new sections at existing resorts that will be part of PPP

 

[heathpack]

I'm waiting to see if I have to give up my week for good, or can I can pick and choose my year to give it up. As a winter week owner at Sunset Harbor, it would be a deal breaker for me if I had to give up the week forever. I want to use my week most years. I would rather rent my week out and rent a week where I want to go, rather than give it up for good, or trade it within Hyatt's current system. What huge incentive is there going to be for existing owners?

Can some owners of high point weeks, Diamond, Plat, Gold, please tell me what will entice you to join the HPP? What can Hyatt offer you, and you will pay for the privilege, of joining the new system. I'm just curious, because we can already trade within Hyatt, if available, and if you are going with II, our points are already valuable. Joining is not going to give preference in any other system, so Marriott, Hilton, Westin, etc aren't going to show up anymore than they do now in II. I'm pretty sure cruise discounts won't be so high that everyone will suddenly be cruising. I'm just confused and my head is starting to hurt. Thanks!!

What would entice me to join a Hyatt Pure Points system? Off the top of my head:

1. The ability to book reservations now that I will have points for at the time of travel but don't yet have.
2. The ability to combine points over multiple years.
3. The ability to stay at new resorts that might be added.
4. The ability to make reservations, change reservations, get guest certificates with less or no fees.
5. The ability to book any number of nights starting on any check-in day.
6. The ability to move points back out of Interval, or to exchange back into Hyatt properties through Interval (ideally with a Hyatt preference).
7. The ability to use points moved into II farther into the future than 12 months.

Would I pay $40k for these privileges? No.
$10k? No.
$5k? No.

But $500-$1000 to enroll my gold week, giving it up to the trust? Maybe. I'd think about it. If I got all or most of those benefits.

 

[lizap]

What would entice me to join a Hyatt Pure Points system? Off the top of my head:

1. The ability to book reservations now that I will have points for at the time of travel but don't yet have.
2. The ability to combine points over multiple years.
3. The ability to stay at new resorts that might be added.
4. The ability to make reservations, change reservations, get guest certificates with less or no fees.
5. The ability to book any number of nights starting on any check-in day.
6. The ability to move points back out of Interval, or to exchange back into Hyatt properties through Interval (ideally with a Hyatt preference).
7. The ability to use points moved into II farther into the future than 12 months.

Would I pay $40k for these privileges? No.
$10k? No.
$5k? No.

But $500-$1000 to enroll my gold week, giving it up to the trust? Maybe. I'd think about it. If I got all or most of those benefits.

Don't hold your breath for most of these. As you know, Hyatt has a more quirky and restrictive system than Vistana. However, the quality of resorts and unique locations make up for alot of this..

 

[heathpack]

Don't hold your breath for most of these. As you know, Hyatt has a more quirky and restrictive system than Vistana. However, the quality of resorts and unique locations make up for alot of this..

The question was not "what changes do you think are likely?"

The question was "what would it take to entice you to join?"

Right?

My expectations are low, but Hyatt could absolutely come up with the best system out there if they so chose. And if they did, I'd think about buying in. That's what it would take.

 

[sts1732]

I'm waiting to see if I have to give up my week for good, or can I can pick and choose my year to give it up. As a winter week owner at Sunset Harbor, it would be a deal breaker for me if I had to give up the week forever. I want to use my week most years. I would rather rent my week out and rent a week where I want to go, rather than give it up for good, or trade it within Hyatt's current system. What huge incentive is there going to be for existing owners?

Can some owners of high point weeks, Diamond, Plat, Gold, please tell me what will entice you to join the HPP? What can Hyatt offer you, and you will pay for the privilege, of joining the new system. I'm just curious, because we can already trade within Hyatt, if available, and if you are going with II, our points are already valuable. Joining is not going to give preference in any other system, so Marriott, Hilton, Westin, etc aren't going to show up anymore than they do now in II. I'm pretty sure cruise discounts won't be so high that everyone will suddenly be cruising. I'm just confused and my head is starting to hurt. Thanks!!

As a deeded owner at Sunset during the week of the 4th.recently upgraded to plat. I can't think of any thing they could offer that would make me want to join (for any amount of money) the proposed as discussed here. There is no reason yet stated or proposed to give up the bird I have in my hand, for the two in the bush.

 

[suzannesimon]

As a deeded owner at Sunset during the week of the 4th.recently upgraded to plat. I can't think of any thing they could offer that would make me want to join (for any amount of money) the proposed as discussed here. There is no reason yet stated or proposed to give up the bird I have in my hand, for the two in the bush.

However, if they did it like Marriott where you retain your deeded week and can trade it for points if you choose in any year, it would be worth it as long as the buy-in was less than $1,000.

 

[sts1732]

However, if they did it like Marriott where you retain your deeded week and can trade it for points if you choose in any year, it would be worth it as long as the buy-in was less than $1,000.

I can do all mentioned, except "any year", by borrowing, or using II for 3yrs.. Now if you mean letting the points accumulate yr. after yr. that still wouldn't do it. I have more now than I can use. How about NO MF's for as long as I own it, or paying me to join.

 

[lizap]

I can do all mentioned, except "any year", by borrowing, or using II for 3yrs.. Now if you mean letting the points accumulate yr. after yr. that still wouldn't do it. I have more now than I can use. How about NO MF's for as long as I own it, or paying me to join.

Excellent point. We already have a points-based system (unlike what Marriott had prior to the start of its points system)..

 

[bdbrecheen]

I thought I might jump on here and give an update as to what happened last weekend in San Antonio at Wild Oak Ranch. We decided to go for an "Owner Update" to see if the sales staff would be forthcoming regarding the upcoming points system. This is what we were told after I brought up the new point system.
We were told that deeded property was the way to go and to buy it now before it is no longer available. He stated that those who utilize the point system will be paying much higher MF's than deeded owners with what they had been told. He said that because the points will be in a trust, there will be less people to cover the MF's so therefore the estimated cost was expected to be 1 1/2 times as much as a deeded owner will pay for the same amount of points. He stated that deeded property will never be available for use in the points system, it will be kept separate for the use of deeded owners. He went on to say that the delay in the program was due to the legal issues concerning deeded property and their owners. It was then that we were told that we needed to upgrade to a Diamond week NOW as we didn't have enough points to visit all the properties unrestricted and while we could still purchase deeded property. We have owned at Hyatt since 2004. We were told by the salesman at the time that the 1300 pts we bought were plenty for us to travel on and would get us a week in any of the resorts at that time. When we bought our 2 bed unit, we had enough points to go to any of the resorts, including Carmel, of course not during the peak season, but we were fine with that. Since that time, it was Hyatt that changed up the point system that now keeps us from going to Carmel. The current salesman told us we should NEVER have been sold on the points, but on a deeded week. The salesman's and his sales manager's solution was the following. They could offer me a float week in Carmel for 42K. Or they could offer me a 42K yearly deeded 2 bed at Wild Oak Ranch in their new building currently under construction. When my husband laughed and stood up to leave, they came up with their final offer~ a 2 bed in the "old building" we already own in for $27,500. The same amount of points, the same season, at the same resort, both 2 bedrooms and they wanted us to pay a 14,500 premium for the new building? My husband informed them we could do alot of traveling for 42K and that it wouldn't be with Hyatt.
I would be interested in hearing what some of you have recently been told when attending an owners update/ sales pitch. When they offered the unit in the "old" building it felt like they were trying to sell me a used car. Hey Mr Salesman~ I already own in that building and it has served me well.

 

[lizap]

I thought I might jump on here and give an update as to what happened last weekend in San Antonio at Wild Oak Ranch. We decided to go for an "Owner Update" to see if the sales staff would be forthcoming regarding the upcoming points system. This is what we were told after I brought up the new point system.
We were told that deeded property was the way to go and to buy it now before it is no longer available. He stated that those who utilize the point system will be paying much higher MF's than deeded owners with what they had been told. He said that because the points will be in a trust, there will be less people to cover the MF's so therefore the estimated cost was expected to be 1 1/2 times as much as a deeded owner will pay for the same amount of points. He stated that deeded property will never be available for use in the points system, it will be kept separate for the use of deeded owners. He went on to say that the delay in the program was due to the legal issues concerning deeded property and their owners. It was then that we were told that we needed to upgrade to a Diamond week NOW as we didn't have enough points to visit all the properties unrestricted and while we could still purchase deeded property. We have owned at Hyatt since 2004. We were told by the salesman at the time that the 1300 pts we bought were plenty for us to travel on and would get us a week in any of the resorts at that time. When we bought our 2 bed unit, we had enough points to go to any of the resorts, including Carmel, of course not during the peak season, but we were fine with that. Since that time, it was Hyatt that changed up the point system that now keeps us from going to Carmel. The current salesman told us we should NEVER have been sold on the points, but on a deeded week. The salesman's and his sales manager's solution was the following. They could offer me a float week in Carmel for 42K. Or they could offer me a 42K yearly deeded 2 bed at Wild Oak Ranch in their new building currently under construction. When my husband laughed and stood up to leave, they came up with their final offer~ a 2 bed in the "old building" we already own in for $27,500. The same amount of points, the same season, at the same resort, both 2 bedrooms and they wanted us to pay a 14,500 premium for the new building? My husband informed them we could do alot of traveling for 42K and that it wouldn't be with Hyatt.
I would be interested in hearing what some of you have recently been told when attending an owners update/ sales pitch. When they offered the unit in the "old" building it felt like they were trying to sell me a used car. Hey Mr Salesman~ I already own in that building and it has served me well.

So, at least some of the new building will NOT be in the PPP program. Interesting...

 

[bdbrecheen]

So, at least some of the new building will NOT be in the PPP program. Interesting...

Either that or it's just the old bait and switch to try and make that last offer more enticing. Why would anybody spend more money for the same week, at the same property for the same amount of points?

 

[Kal]

...He stated that those who utilize the point system will be paying much higher MF's than deeded owners with what they had been told. He said that because the points will be in a trust, there will be less people to cover the MF's so therefore the estimated cost was expected to be 1 1/2 times as much as a deeded owner will pay for the same amount of points...

Interesting point. If we use the scenario where there are numerous unsold inventory and Vistana properties in the PP pool and only a hand full of PP members, those members could be facing a large pro-rata share of the combined maintenance fees. Having said that, the owners of the unsold inventory (developer) and Vistana would become PP members too and have to pay much larger M/Fs.

 

[DAman]

Interesting point. If we use the scenario where there are numerous unsold inventory and Vistana properties in the PP pool and only a hand full of PP members, those members could be facing a large pro-rata share of the combined maintenance fees. Having said that, the owners of the unsold inventory (developer) and Vistana would become PP members too and have to pay M/Fs.

Of course it was a salesman talking.....

All of this is speculation and we won't know or be able to analyze all of the details until the PPP is formally rolled out.

I agree with Heathpack's points above about what would entice me to join the PPP.

I am happy with the current system. I would not be willing to pay much, if anything, to join PPP. I would not expect them to lower fees and costs to make it worthwhile for me to enroll my weeks. I will review the new program and expect a full discussion here about it.

On another note.....I would expect Maui to be a big part of PPP. Hawaii is where most people want to travel. I think to entice people to purchase PPP they would have to have a chance to book there.

 

[Kal]

...I would expect Maui to be a big part of PPP. Hawaii is where most people want to travel. I think to entice people to purchase PPP they would have to have a chance to book there.

At the get go I thought Maui MUST be the drawing card for the PPP, but we learned Maui will stay in the legacy system. Of course, if a legacy Maui owner wants to flip into the PPP, that would be one unit that is available. The Maui developer partners have all kinds of options to manage their unsold inventory which could generate far more $$$ than dumping into the PPP. As an example, think about multi-week buyers or even full year residency. The partners could even withdraw their units from the residence club too. My bet is the partners demanded that the property not go into the PPP.