[2016] Account review email [Accts. suspended]

[wjappraise]

One item that I found very strange is that Wyndham lawyers were on the phone with the owners during the calls while the owners did not have legal counsel. I am not a lawyer but I work for a large company and have been in disputes which required counsel. The lawyers for my company would not get on calls with me and the other party if the other party did not have legal counsel even though we were only at the stage of discussing the issue.

After reading through this thread, I asked a lawyer today at my company (not timeshare-related) whether he would hypothetically get into a call with another party who did not have legal counsel. He said no. I then asked if he would get on a call if the other party replied by saying they did not need counsel whether he would listen onto a call. He still said, probably not.

Bottom line is that my corporate lawyer said that it is a matter of ethics. Non-lawyers don't understand the law and their legal rights. The other party can complain that the lawyer unfairly used the other party's lack of knowledge to gain an advantage over the situation and the lawyer can be held accountable.

It appears to me that people on this forum can also complain about Wyndham lawyers who are on the call to the appropriate greviance committees.

Thank you for sharing that articulate and insightful post. I, too, am frozen and have reached the boiling point (nice opposite metaphors). At this point, is an hiring an attorney the only way to proceed? Cannot the audit process be completed, or at least be ongoing while I have the ability to make and cancel reservations, and add guest names without having to wait on hold? Why is an attorney on the phone with an owner? Is this ethical?

Just needed to vent. . .

Wes

 

[bogey21]

Does anyone have any recommendations for a good lawyer in the Orlando area? I don't know much about legal proceedings but I assume we want a lawyer in Orlando since that is where the Wyndham offices are.

Understand that I try to avoid hiring lawyers like the plague. In fact over the 60 years of my adult life I have done so only once in a situation dealing with the forgery of my dead Father's signature.

My advice is to stay cool and see what Wyndham actually does after their audit is complete before you decide if you want to go the legal route or not. It doesn't make sense to me to start paying legal fees before you know where Wyndham ultimately comes down on this.

George

 

[Slinger]

My advice is to stay cool and see what Wyndham actually does after their audit is complete before you decide if you want to go the legal route or not.

George

Just a hypothetical.......what of said "audit" never ends?

September passes. Nothing.

October passes. Nothing.

November passes. Nothing.

At what point do you start the ball rolling to go get that injunction?

Just a "what-if" to consider. Maybe everyone should pick their own line in the sand of what they each personally feel comfortable with. Then move ahead from that point.

 

[Roger830]

I recall seeing on here a few weeks ago that a couple of members had their access restored. They did not seem to be big players.

 

[Sandi Bo]

I am not aware of anyone being reinstated? Has anyone that was suspended been reinstated?

 

[wjappraise]

I am not aware of anyone being reinstated? Has anyone that was suspended been reinstated?

No one that I've heard or seen.


Sent from my iPhone using Tapatalk

 

[Roger830]

I recall seeing on here a few weeks ago that a couple of members had their access restored. They did not seem to be big players.

It looks like I was mistaken. Post 351 showed two members reporting that they could log in, I assumed that they were previously blocked.

 

[bestresort]

Its time for war:

We need to get organized
we need a plan of attack
we need to squeeze their pocket
we need to publicize

====================================

first response

go to well attended sales presentation and make a scene.
Tell people to run away

do this for every session at bonnet creek
day 2 expand to oceanwalk
day 3 expand to reunion

we have a mole or moles to disrupt every meeting

invite the press

signed los pepes

 

[bestresort]

Suspended payment of maintenence fees

we have lost value, 1 month of my life will never come back 1/12 of our investment has been stolen from us

warrrrrrrrrr!

 

[bestresort]

Whatever validity Wyndham had in imposing the suspensions, they lost with passage of time and lack of communication.

I gave them a month. This BS has to stop and stop now

The special line they set up is a joke.
Direct communication with management is useless.
There is no communication, none

Do not tolerate this anymore.
I will join any class action lawsuit.

Does anyone know Guido from Brooklyn?

 

[bestresort]

buy then let them foreclose

Foreclosures require wyndham to set aside money to cover the default and that impacts quarterly earnings. Heres what was said in the most recent call "Defaults for the quarter were $74 million.

Organize make them lose their azz

Im getting close to throwing in the towel--

id love to sell wyndham back my mega points for what they charge the public

You thinking renting to morons is fun ? Megarentors are megaowners. Unlike the strippers, they use the product, they pay the guest fees, they pay the maintenance fees, they paid for their points

Is it Oceanfront
I want Oceanfront
My budget is 99 a night for july 4th.
It cost me 2500 for disney tickets, my budget for hotel is only 399.

Even tug has a 100 limit for and last minute request

Id like a 3 bedroom presidential at bonnet creek at christmas for 2 nights for 200

 

[bestresort]

mega strippers vs mega rentors

"finally a developer is doing something about the mega renter issue"

the developer should tar and feather the mega strippers

they are the abusers

a mega rentor is just using the product that he bought..why is that a sin

 

[ziravan]

"finally a developer is doing something about the mega renter issue"

the developer should tar and feather the mega strippers

they are the abusers

a mega rentor is just using the product that he bought..why is that a sin

Megarenter vs Megastripper is an ethical distinction that is very specific to your circumstances.

At either side of you, most people would disagree that it's a distinction with a difference.

The megastrippers, in point of fact, consider themselves to be megarenters, exactly the same as you.

Me? I'm on the other side of the equation, a small fry owner not frozen.

I think the megarenters corner the market at a competitive disadvantage to ordinary users. Megastrippers do nothing to affect me more than megarenters: a distinction without a difference.

Having said that, the rules are the rules. The megarenters (a group that includes megastrippers) playing the game the way they do is within the rules.

The problem with tarring and feathering megastrippers is that, as a megarenter, you are far too close to the wrong end of the same pitchfork. You guys with frozen accts are far better served sticking together than taking shots at each other.

If I were a frozen account, I'd at least have an atty give a deadline for more info or filing an injunction. An atty drafted letter is a good first start and now overdue.

 

[bnoble]

"finally a developer is doing something about the mega renter issue"

the developer should tar and feather the mega strippers

they are the abusers

a mega rentor is just using the product that he bought..why is that a sin

ProTip: Don't post after the third glass of wine. There is nothing wrong with stripping and selling a contract. Someone is still paying the MFs on it. And, no, I am not someone who strips-and-sells, but welcome to my ignore list anyway.

 

[Fun Times]

Class Action

The bottom line is that Wyn has failed to maintain accounting procedures for points balances, and rather than admit such are aggressively pursuing the best paying customers. Most Wyn legal battles involve a regretful buyer or an owner upset with loss of privileges. Wyn prevails in most of these. However this is different as fault lies with Wyn and failure to engage due process and fair negotiation to resolve the issue.

Good luck.

The attorney who called me asked me how I tricked the system to give me more points and when I told him there was no trick that all I ever do is make reservation, cancel and add guest confirmations. He said "we can do this the hard way or easy way and if you are not going to tell me what you did, then I am going to suspend your account for 4 weeks."
Does this sound like they are trying to find out what their system did wrong?

This train wreck has costs me much in lost reservations, canceled guest reservations, etc.

As you all know, the 10 month window that occurred during this past 4 weeks included the highest travel time of the year and we were not able to book anything unless you can book 13 months.

With all this in mind, I think our damages are growing and they will not even recognize them without legal representation.
If you have a legal group started to help with this, please contact me.

 

[Slinger]

The attorney who called me asked me how I tricked the system to give me more points and when I told him there was no trick that all I ever do is make reservation, cancel and add guest confirmations. He said "we can do this the hard way or easy way and if you are not going to tell me what you did, then I am going to suspend your account for 4 weeks."
Does this sound like they are trying to find out what their system did wrong?

Did this conversation actually take place?

They locked you out for telling the truth?

Wow.

 

[wjappraise]

Sent from my iPhone using Tapatalk

 

[COAIR005]

The attorney who called me asked me how I tricked the system to give me more points and when I told him there was no trick that all I ever do is make reservation, cancel and add guest confirmations. He said "we can do this the hard way or easy way and if you are not going to tell me what you did, then I am going to suspend your account for 4 weeks."
Does this sound like they are trying to find out what their system did wrong?

This train wreck has costs me much in lost reservations, canceled guest reservations, etc.

As you all know, the 10 month window that occurred during this past 4 weeks included the highest travel time of the year and we were not able to book anything unless you can book 13 months.

With all this in mind, I think our damages are growing and they will not even recognize them without legal representation.
If you have a legal group started to help with this, please contact me.

I was similarly "interrogated" and I may have some additional evidence as the Wyndham guy called me at my office where my calls are RECORDED. If anyone's for the etart to legal action going, I've got key evidence.

 

[bestresort]

ProTip: There is nothing wrong with stripping and selling a contract. Someone is still paying the MFs on it.

Not if its sold back to wyndham or ripping off a dope.

i wont block you.I can tolerate other view points

 

[ilya]

If Wyndham's sales people tell you that you then need to buy more points so you can maximize your membership and then explain exactly how to do this with cancel and rebook, double booking , borrowing ..., this should not be an illegal action. Recently, when I called to cancel and rebook the VP told me this was not really allowed and it was a loophole in the system that people are taking advantage of.

As far as the recent freezing, I think it has more to do with some employees that were playing with peoples accounts , giving them more points, adjusting accounts. they told me "too many hands were in the cookie jar" so in order to correct my misplaced points it had to be sent to a different department.

 

[cayman01]

Not the time

Not the time to be throwing knives at each other. You guys need to stick together. The semantics of stripping and megarenting can wait for another day. NO RULES WERE BROKEN ON THE OWNERS PART!

Band together and stick to your guns. I see three options.

1: get a lawyer to file an injunction and / or sue. That could take a LONG time to sort out.

2: offer to work with Wyndham to fix the problem with their software system. I am guessing that everybody who is suspended has had a "point adjustment" in the recent past. Working together the problem should get resolved quickly. However, I am not so sure that Wyndham has not already figured out the problem and is now taking advantage of situation to kill off some Megarenters. The old Rahm Emanuel Theory, never let a crisis go to waste.

3: raise holy Hell with the corporate office. Not the timeshare people , but corporate Wyndham. That just might do the trick. Bad publicity can turn a company's thinking around very quickly.

 

[T-Dot-Traveller]

A corporation full of biz. SILOS ='Wyndham

If Wyndham's sales people tell you that you then need to buy more points so you can maximize your membership and then explain exactly how to do this with cancel and rebook, double booking , borrowing ..., this should not be an illegal action. Recently, when I called to cancel and rebook the VP told me this was not really allowed and it was a loophole in the system that people are taking advantage of.

As far as the recent freezing, I think it has more to do with some employees that were playing with peoples accounts , giving them more points, adjusting accounts. they told me "too many hands were in the cookie jar" so in order to correct my misplaced points it had to be sent to a different department.

*******
Your post describes a corporation that is comprised of business silos that are
not working in unison .

A couple of hundred posts ago - Ron Parise stated that the Wyndham employees
he interacted with were competant and hard working and knew their job - BUT -
generally knew very little about the job role / function of other departments .**
( somewhat typical of large business or government entities )

**Ron - I am not about to look through 500 post to quote you / so my apologies
if I am " misquoting " your post .
********

So a hardworking employee in reservations " fixes " a issue a CUSTOMER / OWNER has had ( by " replacing " points in some manner .
Result - happy customer and no more employee time and $$$ labour spent on a minor issue

So a ( commissioned / must meet a sales quota to keep job ) TS salesperson fully explains ( no lies ) how the computer system works - and says if you pay xxx $ dollars - you can do this too.
Result - a new or upgraded owner and " buy in dollars " in Wyndham's pocket


Now - the audit / legal dept is blaming - THE OWNERS

Wyndham has a CEO , CFO , head of IT etc etc - who are " in charge "
and have let these SILOS exist without fixing the issues - while they are well compensated .

***In the Spanish Inquisition - those running it put people in the rack and gradually
pulled them apart . If you did not " confess " and died - they said your death showed you were guilty because God did not save you . If you " confessed " due to the pain - then you were guilty

***i ie - Heads you lose ,Tails I win .

***I do not think either qualifies under current legal due procees - but I am not a lawyer

SILOS -SILOS -SILOS



I have been reading this thread from soon after it started - as a non owner
so just my 2 cents .

.

 

[bnoble]

Did this conversation actually take place?

An anonymous poster with one post, registering that day having only found the site now despite being a large enough Wyndham owner to get noticed by the freeze, replying to another anonymous poster with only one post?

I'm not saying it didn't happen, but I'd rather see that corroborated by some of our more established members.

 

[Bigrob]

An anonymous poster with one post, registering that day having only found the site now despite being a large enough Wyndham owner to get noticed by the freeze, replying to another anonymous poster with only one post?

I'm not saying it didn't happen, but I'd rather see that corroborated by some of our more established members.

For all we know, it may actually be one of our more established posters who prefers to remain anonymous. That's the challenge here... sorting out the information that is useful to share with other owners while not compromising one's own legal position. No doubt there are many more who have not posted at all for this reason.

 

[vacationhopeful]

There is no hiding identities when a lawsuit happens. And that includes PMs. And emails. And text messages. And phone calls.

Throw away cells might still be a little harder .. but those cell towers could throw some 'maybe it is so & so' talking to 'what's his face'.

But at least, there might be doubt as to what was said.

Unless the CIA is still listening into and recording all domestic cell phone conversations.

Oh, that's right. CIA can't do domestic spying.