Great. So because you're familiar with the policy in place at two Marriott resorts,
you think that the policy can be applied to every Marriott resort.
Does it make any difference at all that people have shared in this thread and in others on TUG that not all resorts use a placement system and/or that where one is used, it might be completely different from any other placement policy in the network?
I have to take drama created by some owners into account when I read through posts here on TUG. I've been at the check-in desks and watched the drama. I've listened to it around the pools. Some things get blown way out of proportion. So, when I read a blustering post that So and So property doesn't follow the placement policy I take it with a grain of salt.
I don't see where anyone has said that they're entitled to "it all." FT has shared that he feels he's being treated unfairly when it comes to unit placements. He based it on being told by a Marriott rep after a consistent pattern of poor unit placements that his DC Trust Membership is not considered to be ownership, despite the fact that over the last three years he's been told by other reps/execs that he most certainly IS an owner. I agree with him, he's being treated unfairly. Certainly Marriott hasn't officially supported or dismissed his feeling -
what makes any of our opinions more valid than others when none of us has any idea what Marriott thinks? 
It's this type of dramatic statement where "none of us has any idea" that I was referring to above.
Will it? Obviously it's what
you think but again, that hasn't been FT's experience. It's funny that you talked to Marriott reps at two of the resorts where he's had DC stays, and they've explained things to you in far greater detail than what was ever explained to him. Seems to me, it's my opinion, that the reps with whom you spoke could have been pacifying you as easily as the ones with whom FT has spoken could have been trying to pacify him. The fact is, none of us can count on what's been told to us by Marriott reps because there's nothing in the Weeks or DC governing documents that support any priority placement system.
I called the resorts to understand if there is a corporate wide policy and, if so, how has it been conveyed to the resorts and what it says. Were they trying to pacify me? I don't think so. I tried to formulate my questions in a clear manner and told them I was trying to understand how the system worked. There was no reason I should be dramatically suspicious they were trying to pacify me. As I said, I want facts. I've experienced staying at these resorts and what I was told on the phone supported the customer service I've received.
Again, that's what
you think. As I said, prior to the GM using the info that I quoted as the sum total of Barony's placement system, it used to be that the resort's placement system was similar to the hierarchy lists you posted for those two resorts. But they do not publish such a list anymore, they publish only the facts related to unit types and locations, and which requests are made more often and how they rotate all owners among all the units within unit/view type. Whether you consider it valid information or not, I can tell you that my placement experience the last few years has been one week in a high floor unit in one building, the next in a low floor unit in another, the next in a middle floor, etc. Requesting any certain placement appears to make absolutely no difference - they rotate owners according to the info they published. There is no longer a hierarchy. Or if there is an unwritten one somewhere, I haven't seen any evidence that they use it for unit placement. (Which I like, by the way, even as someone whose ownership ranks at the top of the hierarchy you're attributing system-wide.)
Well I called Canyon Villas and Manor Club today (a couple other properties where we are owners).
CV has the same list I posted previously. Owners, even one week owners take precedence. Then come DC users. The person I spoke with said the memo has been sent to all the resorts and corporate is very serious about it. I asked about total ownership being taken into consideration and he said if I was asking if a person with 30 MVCI weeks would usurp a 1 week owner. . .he said the owner would come first. As a tie-breaker between CV 1 week owners. . .yes, it may be considered.
At MC the rooms control person is out until Friday however the front desk person said it was her understanding owners will always have priority.
Then I called Barony. We don't own there but I was treated very nicely when we visited last year. I think the woman I spoke with today was the person who checked me in last year. She said the guidelines were. . .you guessed it, pretty much the same as I posted. The one difference, and we discussed this, was all exchangers, owners included, fell below DC users. She said all exchangers, including owners, can be put on the Garden Side. (Now I know from experience this doesn't always happen. In fact, it was at Barony's front desk I was told my total ownership was taken into consideration.) I asked about the rotation memo and she confirmed that it's used specifically for owners and is intertwined with the corporate room location policy because owners generally ask for one particular building.
You mean,
in your opinion, "he's mistaken." It's very clear what the product is - Points which represent ownership interests in a Trust to which Marriott Vacation Club Weeks have been conveyed. What's unclear is why Marriott reps are so inconsistent with when they attribute "ownership" to DC Trust Members and when they don't.
What's also unclear is why you think that you know exactly how all this works while the rest of us are floundering around trying to figure it all out with absolutely no clear direction from Marriott reps/execs.
Again, the drama. I'm looking at documents and asking at resorts to get an understanding to how this works. So far what I'm finding has been supported by my experience.
Well, that's an odd way to limit a discussion but sure. I hope you don't mind the favor being returned.
Sorry to be so blunt but I'm not a fast reader and my days just don't seem long enough for everything I need to do. So I have to draw the line somewhere.
