Let me share my horrible experiences on Travel Up program.
I paid additional 64000 points/yearly to purchase this Travel UP program, because the sale told me that Travel UP program can get 75% - 80% off on cruise and the hotel booking 60%-70% off, air flight and car rent get at least 30% -40% off, I paid huge money, but they don't allow me access after 45 days late. After I finally login the website after 45 days late, I searched hotel and try booking cruise and air ticket etc, they are no discount like Wyndham sales promised , . The price came out more expensive than the regular free traveling agent website, such as “Hotwire.com” “Travelocity “or Expedia etc. I can’t believe the facts , and also tried to book the different cities, country and other travel location, all came the same result, not much discount at the first place.. some of them are more expensive than regulars booking website.
The cancelation date listed in the new contract only 5 days and the product we purchased TravelUp didn't allow us access after 45 days late, which was passed the 40 days cancelation in my contract. Why ? If we had access to TracelUP after we signed the contract 2-3 days and found out this cheating program, we had the chance to cancel this contract within their required date..
I opened the dispute case with Wyndham, they refuse to resolve the issue, I opened complaint to BBB , they still refuse to resolve my complain, the link as below you can get the detail info
https://orlando.app.bbb.org/complaint/view/90313905/c/y6v27c. .