Wyndham Privileges: new Wyndham VIP Levels starting late 2020 [Merged]

[Baby Jane]

I was referring to new VIPs after the changes take effect. I believe the elimination of unlimited housekeeping will be for all new VIPs in all levels. Not just the lower ones.


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The unlimited housekeeping and unlimited transactions are the 2 I would struggle with losing. We are platinum and I cancel stuff all the time. We also take a lot of weekend trips. Those I usually get discounted but am finding the full week trips or prime times are almost impossible to rebook. I am on several times a day but catching prime stuff is a crap shoot.

 

[HitchHiker71]

The unlimited housekeeping and unlimited transactions are the 2 I would struggle with losing. We are platinum and I cancel stuff all the time. We also take a lot of weekend trips. Those I usually get discounted but am finding the full week trips or prime times are almost impossible to rebook. I am on several times a day but catching prime stuff is a crap shoot.

Current understanding is that if you are VIP already you will be grandfathered with unlimited HK credits and reservation transactions (or whatever your current VIP level entitles you to).


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[chapjim]

The unlimited housekeeping and unlimited transactions are the 2 I would struggle with losing. We are platinum and I cancel stuff all the time. We also take a lot of weekend trips. Those I usually get discounted but am finding the full week trips or prime times are almost impossible to rebook. I am on several times a day but catching prime stuff is a crap shoot.

I've never really analyzed the effect of losing the benefit of unlimited HK credits.

But as you do, when I have points to play with or when I need to cancel reservations to book something better, I go through transactions like popcorn. I have fewer than 200K points (out of 4.7 million) for the rest of the year and only one reservation that doesn't have a guest's name on it so I can almost take the summer off as far as booking reservations is concerned.

 

[Richelle]

I've never really analyzed the effect of losing the benefit of unlimited HK credits.

But as you do, when I have points to play with or when I need to cancel reservations to book something better, I go through transactions like popcorn. I have fewer than 200K points (out of 4.7 million) for the rest of the year and only one reservation that doesn't have a guest's name on it so I can almost take the summer off as far as booking reservations is concerned.

Since HK credits are refunded when you cancel a reservation, the only time I can see it having an affect, is when you take many short trips. People who take a lot of short trips go through them faster. When you have unlimited HK credits, there is the bonus of not having to keep track of those. We don’t know how they will be handling HK in the new system, other then they are changing it to “number if free cleans”. We don’t know how they will determine how many free cleans you get, or if they will make it the same for all. We don’t know how much it will cost if you run out of free cleans. All that is probably still being figured out. Someone was told it was $228 by a sales person. Since none of the sales reps I know, have any idea what it will be, I am 99.9999% sure that sales guy was lying about the $228. That would be an insane cost that very few would be willing to pay. Even if they did charge that, it would take a lot of cleans to make up for that $20k or more it cost them to go VIP. I always tell people VIP is “perceived” value. Not monetary. VIP will not give them much, if any, return on their money. What is boils down to is, how much perceived value does the buyer see and do they feel it’s worth spending that kind of money. Many of us here feel it was, and many here feel it does not. I like free housekeep and unlimited reservations transactions. I also take full advantage of the extra time to roll points forward when I need to. I think the extra time would be hard for me to give up, more then the other two. Although, I would still be unhappy if I lost the other two. I to cancel and rebook all the time. I book early. If there is inventory in the discount window, I book a new reservation at a discount and cancel the old one. I’ve done it a dozen times this past year. It’s nice not to have to keep track of them or pay for more.


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[Baby Jane]

Oh I would miss that rollover too. Hope they never change that. the best thing they did for us owners was take away cancelled points. We used to dump into RCI every year and a few times we were hard pressed to use it. I much prefer rolling over to Wyndham although I did prefer the 3 years to use over depositing in a set year.

 

[southwestmagnolia]

I know the sales weasels lie!!! But when they share info without trying to sell me something, I get to where I can’t tell if they are really lying or are they just lost in the previous lies.

Went to an update today at Emerald Grande, Destin. Update part was normal except for where the presenter mentioned the new VIP levels that were announced (apparently only to sales) on 5/1/19 effective in 2020. In the individual meeting, I received a bit more detail.
300K for Emerald (15% in the discount window)
400K for Gold
700k for Platinum
1000K for Diamond
1400K for Titanium
Our salesperson even pulled out the note they received and flashed it in front of our eyes. It looked like it would be shared with Owners on 5/16/19. I had already had a bit of a contentious conversation with the weasel and was unable to snap a picture of the letter. I also was not given time to read any of the FAQs.

I am Gold so I asked about how this would impact me.
- Would I now be 'new' Platinum? Only if I bought 64K points.
- Well, what about my current Gold benefits? I’d be Grandfathered.
- Are New Platinum VIP benefits, at the new lower point level the same benefits as current day Platinum owners? Don’t know.

At this point we were lost in the weeds and the salesperson seemed lost as well. We never saw an option for buying more points and were rushed off to gifting. It was an odd ending to the update. Unless they were just totally BSing us, we are going to start hearing and seeing more on this change. Hopefully those attending update sessions in the coming days can gather a bit more info on this change.

Side note. The part of our individual session that got contentious was when the salesperson tried to tell me I'd missed the open enrollment period earlier in the year. What open enrollment period? For what new benefits? 5 things I was told. 1. New Perks (I have perks), 2. Club Pass changes (ie. 10 months for WorldMark reservations), 3. New Rewards Card (they wanted me to apply for a new Rewards card, I'm not doing that), 4. Plus Partners (have that, never saw any value for using) and 5. WWE or World Wide Exchange (I never understood what this was about and I'm sure it's a scam of some sort).

I always enjoy reading about updates. Thought I'd share this one, as odd as it was. The breakfast was good, BTW.

 

[southwestmagnolia]

I also went to an update at emerald grand on May 13th. I am PR and have a resale timeshare $175K points. I was told that I should novate my resale and my original deed with Club Destin (85K) as they would not count towards the titanium level. Since when does Wyndham novate resales. Not sure I believed her. Of course I would have to buy a 30K contract to reach the titanium level. The benefit to me would be that at that level you can get a 75% discount on points 90 days out. I could then use their Wyndham extra holidays to make money to pay off my maintenance fees and a monthly debt on new contract of $300. I told them I am getting ready to retire and do not want any more debt. The real reason is I never believe anything the sales folks say because I have been suckered for years. I did however ask if they really were going to build a third tower at Emerald Grand and they are but still several years out. The PR benefits are great at Emerald Grand, but they have made a big change. They no longer cover the gratuities at the spa, so you have to pick up the 20% for any services. Also, they are changing their prices in the upward direction at the spa starting at the beginning of the summer. I am not sure if they still cover gratuities on golf or deep sea fishing but I would not be surprised if those have probably changed also.

 

[Jan M.]

Since when does Wyndham novate resales.

You aren't the first person who posted either here or on Facebook recently that a salesperson said that. There was a time when you used to be able to do that if you got in with the right salesperson, but Wyndham put a stop to that close to 10 years ago. As in fired on the spot. And Wyndham will cancel/undo a sale. Don't ever think they won't.

You also aren't the first person to say recently that they were talked to about renting to pay off your loan or maintenance fees. I thought they were forbidden to do that now. They are allowed to explain about Extra Holidays but that's it.

We all know that Wyndham largely ignores what the sales people say but I don't think Wyndham will be understanding about their salespeople breaking the rules they set.

 

[HitchHiker71]

You aren't the first person who posted either here or on Facebook recently that as salesperson said that. There was a time when you used to be able to do that if you got in with the right salesperson, but Wyndham put a stop to that close to 10 years ago. As in fired on the spot. And Wyndham will cancel/undo a sale. Don't ever think they won't.

You also aren't the first person say recently that they were talked to about renting to pay off your loan or maintenance fees. I thought they were forbidden to do that now. They are allowed to explain about Extra Holidays but that's it.

We all know that Wyndham largely ignores what the sales people say but I don't think Wyndham will be understanding about their salespeople breaking rules the they set.

They spoke about rentals only in the context of EH here in St Thomas. Both of the sales reps I spoke to said they are no longer allowed to speak about anything rental related except for EH.


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[Manzana]

I've never really analyzed the effect of losing the benefit of unlimited HK credits.

But as you do, when I have points to play with or when I need to cancel reservations to book something better, I go through transactions like popcorn. I have fewer than 200K points (out of 4.7 million) for the rest of the year and only one reservation that doesn't have a guest's name on it so I can almost take the summer off as far as booking reservations is concerned.

I agree I have gone through 64 transactions in the month of May alone. Even if all were done on the computer that is over $1200.00 in one month. This is one of the biggest overlooked benefits I see in the VIP program. at 1.1 million points I would have 14 or 15 transactions if they rounded up. This benefit alone allows me a perceived savings of at least $10,000 a year.

 

[dgalati]

I agree I have gone through 64 transactions in the month of May alone. Even if all were done on the computer that is over $1200.00 in one month. This is one of the biggest overlooked benefits I see in the VIP program. at 1.1 million points I would have 14 or 15 transactions if they rounded up. This benefit alone allows me a perceived savings of at least $10,000 a year.

I've never really analyzed the effect of losing the benefit of unlimited HK credits.

But as you do, when I have points to play with or when I need to cancel reservations to book something better, I go through transactions like popcorn. I have fewer than 200K points (out of 4.7 million) for the rest of the year and only one reservation that doesn't have a guest's name on it so I can almost take the summer off as far as booking reservations is concerned.

Wow sounds like a full time job booking all those vacations.

 

[chapjim]

Wow sounds like a full time job booking all those vacations.

It takes a lot more time than it used to.

 

[dgalati]

It takes a lot more time than it used to.

4.7 million points wow. How many of those do you use personally? With the option of booking at 50% off and the chance of room upgrades I bet your traveling full time when not booking vacations. LOL

 

[chapjim]

4.7 million points wow. How many of those do you use personally? With the option of booking at 50% off and the chance of room upgrades I bet your traveling full time when not booking vacations. LOL

Believe it or not, I can actually book reservations while I'm on vacation.

 

[dgalati]

Believe it or not, I can actually book reservations while I'm on vacation.

Smart man, I always plan the next vacation while on vacation!

 

[DancingWaters]

Update at Smokey Mountain Lodge,
They will put 3 of our contracts in CWA and our maintenance fees won’t change. They will give us 126,000 points and we can use these to help pay our maintenance fees. Hmm.......
We said we would have to see it on paper so they invited us back to see it written up in a contract.
I’m afraid we go back we will be suckered I to a bad deal. What’s the catch that I don’t see?
I have 3 resale contracts they don’t want.

 

[dgalati]

Update at Smokey Mountain Lodge,
They will put 3 of our contracts in CWA and our maintenance fees won’t change. They will give us 126,000 points and we can use these to help pay our maintenance fees. Hmm.......
We said we would have to see it on paper so they invited us back to see it written up in a contract.
I’m afraid we go back we will be suckered I to a bad deal. What’s the catch that I don’t see?
I have 3 resale contracts they don’t want.

Run forest run!

 

[HitchHiker71]

Update at Smokey Mountain Lodge,
They will put 3 of our contracts in CWA and our maintenance fees won’t change. They will give us 126,000 points and we can use these to help pay our maintenance fees. Hmm.......
We said we would have to see it on paper so they invited us back to see it written up in a contract.
I’m afraid we go back we will be suckered I to a bad deal. What’s the catch that I don’t see?
I have 3 resale contracts they don’t want.

No way they will just “give” you 126k points for free. Most likely those points will cost you around 20k best estimate. Stay away from sales!


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[DancingWaters]

We never went back though they keep texting us. Of course, none of it made sense at the time of the meeting. Exactly, why would they give us 126,000 points at no cost, it that’s what they said. They did get us to fill out a form to upgrade our Wyndham reward credit card. I’m going to call tomorrow to see if there is a yearly fee. If there is a fee, I will cancel that new card and stick with the old one. I have two rooms this week, a 4 bedroom presidential and a 2 bedroom deluxe. No problems with the 4 bedroom. It the 2 bedroom was never finished being cleaned or prepped. Almost no supplies and not clean.......quite the disappointment.

 

[jwalk03]

We never went back though they keep texting us. Of course, none of it made sense at the time of the meeting. Exactly, why would they give us 126,000 points at no cost, it that’s what they said. They did get us to fill out a form to upgrade our Wyndham reward credit card. I’m going to call tomorrow to see if there is a yearly fee. If there is a fee, I will cancel that new card and stick with the old one. I have two rooms this week, a 4 bedroom presidential and a 2 bedroom deluxe. No problems with the 4 bedroom. It the 2 bedroom was never finished being cleaned or prepped. Almost no supplies and not clean.......quite the disappointment.

The upgraded card has a $75 annual fee

 

[DancingWaters]

Thanks, the upgraded card will be cancelled
We had the fire alarm go off after 11:00 pm last night. We had 7 very young grandkids to help carry out. After 15 minutes outside we went back in. Someone had been cleaning their oven. This morning at 8:00 am the fire alarm went off again. So we gathered everyone up and headed downstairs. I guess this morning someone was frying bacon. I was amazed how many non Wyndham people kept telling us we could go back in the building, uh no!! We will get our information from a person with a Wyndham shirt on.

 

[Jan M.]

It the 2 bedroom was never finished being cleaned or prepped. Almost no supplies and not clean.......quite the disappointment.

I hope you let them know right away that the room hadn't been fully cleaned nor stocked. They should have sent housekeeping to take care of it. It does happen that units get cleared for use when they shouldn't have but in our experience the resorts have always taken care it when we notified the front desk. Unless the amount of cleaning that needs done is significant sometimes people prefer not to have housekeeping underfoot but when this has happened to us they weren't intrusive and were done quickly.

We learned to take a close look around the unit to get a full list of what all is missing before we call. After one trip when we called four separate times, no bath towels in the master bath, no pillowcases in the second bedroom and no coffee filters. The coffee filters merited two calls when we still didn't have them after a couple of hours as no one in their right mind wants my husband to not have his morning coffee. We were embarrassed that we were calling repeatedly and decided to wait until the next day to call about what ever else was missing because it wasn't anything critical.

 

[gottashiner]

My parents went thru sales tour today at Grand desert. I set my timer for 90 minutes & told salesman I had a timer. He had a paper on table that had different levels that were going into effect in 2020. I should have taken a picture. It had a titanium level that he said was for 2million+. It also had a 300,000 level. He said they didn’t know much about it yet but that hopefully it would fix some of the majors issues I have with changes to platinum ownership. I was informed that I had asked for no solicitation so I wasn’t eligible for owners update. This cracked me up because I had not asked but I knew there was something on my account that kept me from being able to receive owners update. Being an unhappy owner with changes & filing a claim with the Florida division that oversees Wyndham gets their attention!

 

[Karjak]

Thanks, the upgraded card will be cancelled
We had the fire alarm go off after 11:00 pm last night.

We were there too! (Smokies) Alarm went off the next day, too. We also had a 4br PR and a 2br PR.
In our presentation we were told that we would be grandfathered into Titanium but we needed to buy 126k more points so we could rent them through EH to pay our Maintenance Fees. We declined..but were in presentation for almost 5 hours! We were also told we could get our 50% discount just by calling within the 60 day window. Great! No more double reservations, cancel, and re-book! Yeah, right... we bought swampland in Florida instead.

Now we are at Wyndham Nashville. Now we are told we have to buy more points to get Titanium (we have over 1.4k). We almost fell for it. We did apply for upgraded WR Visa. Guess I’ll have to cancel that, too.

 

[AnthonyTraveller]

Hi Everyone, I am new to this forum, so forgive me if I repeat any questions that may have been addressed before.

Really appreciate any help in advance, Does anyone know the answers to the following:

1. Will PIC points count towards the new Privileges levels? (right now I have 2 3-bedrooms which enables me to reach Platinum status under the current program using PIC points, but I don't know if the new Privileges will be the same)

2. My fiancée owns with Wyndham as well, and once we get married we would collectively have enough points to be Titanium but does Wyndham allow couples to consolidate and achieve a higher level status (e.g., I have 1MM points ...half of which are PIC, and she has about 500k points)?

3. I rent out points periodically, and someone told me that Wyndham can block "renters" from purchasing additional developer inventory? What happens if you are get blocked....is there any way to get additional developer inventory?

4. Does wyndham club select limit the number of contracts you can have one account? If so, how many? What happens if you purchase resale and go over that limit?

5. Is there any rule that says you can't rent points (I was told, like many here, that you could, but I don't know the bylaws)?

6. Has Wyndham blocked peoples accounts for renting points (I saw posts saying they are blocking for "stripping" points from contracts in the past, but does wyndham block accounts for just making tons of regular reservations?)

Thanks in advance for any answers

Anthony