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Wyndham is closing a handful of legacy resorts - dedicated chart/tracker located in the first post for this unfolding set of events

If we choose to decline the swap what documentation will wydham send, what will they do with the recoded deed and what contract commitment will we get back saying we will receive( however minor) of the sale proceeds
I don't think any of us know exactly what communication you will receive or when you will receive it. Disposition of the deed will probably depend on how the bankruptcy process unfolds. I suspect (but do not know) that the deed will remain in your name, even after the timeshare plan is terminated, because your ownership of the property is independent of how the plan is managed. At some point---probably by court order related to the bankruptcy---your deed will be transferred to some other entity, as will all of the others. I would not expect any contratual language in the interim, but that's just me.
 
I don't think any of us know exactly what communication you will receive or when you will receive it. Disposition of the deed will probably depend on how the bankruptcy process unfolds. I suspect (but do not know) that the deed will remain in your name, even after the timeshare plan is terminated, because your ownership of the property is independent of how the plan is managed. At some point---probably by court order related to the bankruptcy---your deed will be transferred to some other entity, as will all of the others. I would not expect any contratual language in the interim, but that's just me.
Agreed - I can ask about this - but AFAIK a lack of response or "silence" on the part of the owner - defaults to not accepting the swap offer - and therefore I doubt Wyndham will send anything acknowledging the lack of something - but I will ask to be sure - this is yet another example where a simple FAQ would go a long away from Wyndham in answering these kinds of questions - which I will continue to push for especially as we approach 12/31/2025.
 
The Berkshire Eagle posted a story about the closing of Bentley Brook on December 9th.i was quoted in the article. The paper is printed in Pittsfield MA.
Can you provide an online link to the article?
 
Can you provide an online link to the article?
Can you provide an online link to the article?
I assume this was the article. Instead of just googling it and posting it, which I assume anyone could do, I went around the paywall (which also anyone could do too, but it makes me feel more useful). Hopefully the link works, but the copy and paste below should help: https://archive.ph/hl2Lm
CLUB WYNDHAM BENTLEY BROOK

Club Wyndham Bentley Brook is closing and will be sold in a bankruptcy sale​


Club Wyndham Bentley Brook is closing and will be for sale

Club Wyndham Bentley Brook at 1 Corey Road, Hancock, is closing at the end of the month and will be sold at a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE


HANCOCK — Club Wyndham Bentley Brook, a timeshare with five buildings and 152 units at the base of Jiminy Peak, will close by the end of the month and will be sold in a bankruptcy sale.
“A majority of the ownership for this resort has voted to cease operations and close the resort at the end of the year,” a notice on Club Wyndham Bentley Brook’s website reads. “We encourage you to check out alternative locations in the greater New England area.”
It's one of 10 Club Wyndham timeshare resorts slated to close, seven of them on the east coast.
The lobby at Club Wyndham Bentley Brook in Hancock

Club Wyndham Bentley Brook is closing at the end of the year. This will be the resort's last Christmas season.
JANE KAUFMAN — THE BERKSHIRE EAGLE
The Bentley Brook closing could create a ripple in the tourism market in Hancock, which relies on Jiminy Peak and Vacation Village as well as Ramblewild, Hancock Shaker Village and smaller camping and glamping venues.
The greatest immediate impact might be felt be at Jiminy Peak, as the ski resort's ownership estimates as many as 15,000 of its skiers stay at the timeshare complex.
Brian Fairbank, chair of Fairbank Group, which owns Jiminy Peak, said he has been told little about the closure and sale.
“What we know is that it's shutting down as of Jan. 10 and filing for bankruptcy,” Fairbank said. “We are probably not a candidate to look at buying it. We would hope that they would find another timeshare developer to take a look at it, but time will tell. In terms of its loss to Jiminy, it's probably 10,000 to 15,000 skier visits that we won't get that normally come from there.”
At Bentley Brook, longtime owners and visitors alike said they were deeply disappointed. They pointed out that the property has undergone significant renovations this year — improvements which now appear aimed at readying the property for a sale.

Club Wyndham resorts closing​

  • Atlantic City, N.J.
  • Bentley Brook, Hancock, Mass.
  • Branson at the Falls, Branson, Mo.
  • Fairfield Bay, Ark.
  • Fairfield Glade, Crossville, Tenn.
  • Orlando International (OIRC), Fla.
  • Newport Bay Voyage, Jamestown, RI
  • Newport Overlook, Jamestown, RI
  • Patriots’ Place. Williamsburg, Va.
  • Shawnee, East Stroudsburg, Pa. (pending final owner vote, which is expected to pass by a majority)
Four more
Source: Club Wyndham
The decision to close Bentley Brook follows a July announcement on Club Wyndham’s website that it would remove “a handful of resorts” from its portfolio, “to keep maintenance fees affordable, avoid costly special assessments, and ensure each and every resort sets the stage for memorable vacations.”
That announcement described the targeted properties as ones that requiring significant upgrades or are "located in destinations that aren’t as desirable as they once were.”
A Nov. 26 announcement titled "Your Resort Portfolio is Getting a Refresh" on Club Wyndham's website listed 10 resorts scheduled to close. It also addressed questions about what would happen to staff: "While many employees will relocate to other resorts in the portfolio, some will end their tenure with us as their resort closes."

ONE OWNER’S PERSPECTIVE​

Alan S. Brown, of Dayton, N.J., has owned a timeshare at Bentley Brook for more than 15 years.
“I don't believe they needed to declare bankruptcy,” he told The Eagle. “If they had real structural issues, why did they put on a new roof, repair and fix the siding?”
“What they did with my maintenance dollars is fix it up so it's easier to sell to somebody else after booting me out," he said.
Club Wyndham’s media team declined comment and referred to the Nov. 26 announcement, "which answers your questions."
Rebecca Abell at Club Wyndham Bentley Brook

Roberta Abell, of Bethany, Conn., said she's enjoyed visiting the Norman Rockwell Museum and walking through Lenox's downtown during her stays at Club Wyndham Bentley Brook in Hancock. The timeshare is closing and will be put up for bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

STEPS TO CLOSING​


While Wyndham Vacation Resorts Inc. is the majority owner of the Bentley Brook Interval Owners’ Association, it could not unilaterally shut down the resort. But as majority owners, it could push through its desired outcome at a meeting of timeshare owners. That took place virtually on Nov. 19.
“The finances of the Association are currently sound,” the meeting agenda reads. “However, some members favor the sale of the Property, instead of funding $13.2 million in estimated upcoming capital projects and renovations through increased maintenance fees and/or special assessments.”
At the meeting, owners were asked to vote on authorization of a bankruptcy filing for the association, closure of the resort as of Dec. 31, suspension of 2026 maintenance fees, and sale of the resort. Those measures passed.
Timeshare owners at Bentley Brook now have a choice: They can take cash from the distribution of the sale or trade their deed for Club Wyndham Access points to other resorts.
Pool at Club Wyndham Bentley Brook

Joseph Bornmann said he likes the hot tub at Club Wyndham Bentley Brook, which is closing at the end of the year and will be sold in a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

A VISITOR’S RESPONSE​

Club Wyndham member Joseph Bornmann, of Westville, N.J., has been visiting Bentley Brook with his wife once or twice a year since about 2017. He doesn't ski, but he appreciates the easy drive: four and a half hours door to door.
“I don’t understand it,” he said. “They’re all tightlipped about it. Corporate’s not saying anything. So that has me a little frustrated. I would like to know why because it’s a great resort. It’s always full. It’s packed. "
"It’s a great location when you want peace and quiet," he said. “I’m going to miss it if they really do close it."
A year ago in October, he and his wife, Carole, rode a Can-Am Spyder for a visit to Bentley Brook. On their last day, the fuel pump gave way.
Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook

Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook. Joseph Bornmann told a story of the staff pitching in after his Can-Am Spyder broke down on the last day of their visit in 2024. "Everybody just went out of their way to make sure we were taken care of."
JANE KAUFMAN — THE BERKSHIRE EAGLE
“The resort was awesome,” he said. “The staff, they went out of their way. They were full but they still found a place to put us in a room for one extra day.”
One of the staff members drove the couple to a U-Haul dealer so they could tow the bike back to New Jersey because it couldn't be fixed immediately.
“This area and the people here are awesome,” he said. “I have no complaints. That experience with the Can-Am opened my eyes to there’s still really a lot of great people in the world. You hear a lot of bad stuff, but everybody just went out of their way to make sure we were taken care of.”

A FINAL VISIT​

Harry James Sweet, of Watertown, N.Y., has owned a timeshare at Bentley Brook for 12 years.
“We made a lot of memories there with families and friends,” Sweet said. “We have taken my children, my grandchildren, family members. My late mom, she was blind, and we took her there, and they treated her like a queen.”
He said he feels worse for the staff.
Sweet is planning to return for a few days at Christmas, just before the last guests leave.
“It’s really a grieving process,” he said. “It’s like a loss.”


Jane Kaufman is Community Voices Editor at The Berkshire Eagle. She can be reached at jkaufman@berkshireeagle.com or 413-496-6125.
 
I assume this was the article. Instead of just googling it and posting it, which I assume anyone could do, I went around the paywall (which also anyone could do too, but it makes me feel more useful). Hopefully the link works, but the copy and paste below should help: https://archive.ph/hl2Lm
CLUB WYNDHAM BENTLEY BROOK

Club Wyndham Bentley Brook is closing and will be sold in a bankruptcy sale​


Club Wyndham Bentley Brook is closing and will be for sale

Club Wyndham Bentley Brook at 1 Corey Road, Hancock, is closing at the end of the month and will be sold at a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE


HANCOCK — Club Wyndham Bentley Brook, a timeshare with five buildings and 152 units at the base of Jiminy Peak, will close by the end of the month and will be sold in a bankruptcy sale.
“A majority of the ownership for this resort has voted to cease operations and close the resort at the end of the year,” a notice on Club Wyndham Bentley Brook’s website reads. “We encourage you to check out alternative locations in the greater New England area.”
It's one of 10 Club Wyndham timeshare resorts slated to close, seven of them on the east coast.
The lobby at Club Wyndham Bentley Brook in Hancock

Club Wyndham Bentley Brook is closing at the end of the year. This will be the resort's last Christmas season.
JANE KAUFMAN — THE BERKSHIRE EAGLE
The Bentley Brook closing could create a ripple in the tourism market in Hancock, which relies on Jiminy Peak and Vacation Village as well as Ramblewild, Hancock Shaker Village and smaller camping and glamping venues.
The greatest immediate impact might be felt be at Jiminy Peak, as the ski resort's ownership estimates as many as 15,000 of its skiers stay at the timeshare complex.
Brian Fairbank, chair of Fairbank Group, which owns Jiminy Peak, said he has been told little about the closure and sale.
“What we know is that it's shutting down as of Jan. 10 and filing for bankruptcy,” Fairbank said. “We are probably not a candidate to look at buying it. We would hope that they would find another timeshare developer to take a look at it, but time will tell. In terms of its loss to Jiminy, it's probably 10,000 to 15,000 skier visits that we won't get that normally come from there.”
At Bentley Brook, longtime owners and visitors alike said they were deeply disappointed. They pointed out that the property has undergone significant renovations this year — improvements which now appear aimed at readying the property for a sale.

Club Wyndham resorts closing​

  • Atlantic City, N.J.
  • Bentley Brook, Hancock, Mass.
  • Branson at the Falls, Branson, Mo.
  • Fairfield Bay, Ark.
  • Fairfield Glade, Crossville, Tenn.
  • Orlando International (OIRC), Fla.
  • Newport Bay Voyage, Jamestown, RI
  • Newport Overlook, Jamestown, RI
  • Patriots’ Place. Williamsburg, Va.
  • Shawnee, East Stroudsburg, Pa. (pending final owner vote, which is expected to pass by a majority)
Four more
Source: Club Wyndham
The decision to close Bentley Brook follows a July announcement on Club Wyndham’s website that it would remove “a handful of resorts” from its portfolio, “to keep maintenance fees affordable, avoid costly special assessments, and ensure each and every resort sets the stage for memorable vacations.”
That announcement described the targeted properties as ones that requiring significant upgrades or are "located in destinations that aren’t as desirable as they once were.”
A Nov. 26 announcement titled "Your Resort Portfolio is Getting a Refresh" on Club Wyndham's website listed 10 resorts scheduled to close. It also addressed questions about what would happen to staff: "While many employees will relocate to other resorts in the portfolio, some will end their tenure with us as their resort closes."

ONE OWNER’S PERSPECTIVE​

Alan S. Brown, of Dayton, N.J., has owned a timeshare at Bentley Brook for more than 15 years.
“I don't believe they needed to declare bankruptcy,” he told The Eagle. “If they had real structural issues, why did they put on a new roof, repair and fix the siding?”
“What they did with my maintenance dollars is fix it up so it's easier to sell to somebody else after booting me out," he said.
Club Wyndham’s media team declined comment and referred to the Nov. 26 announcement, "which answers your questions."
Rebecca Abell at Club Wyndham Bentley Brook

Roberta Abell, of Bethany, Conn., said she's enjoyed visiting the Norman Rockwell Museum and walking through Lenox's downtown during her stays at Club Wyndham Bentley Brook in Hancock. The timeshare is closing and will be put up for bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

STEPS TO CLOSING​


While Wyndham Vacation Resorts Inc. is the majority owner of the Bentley Brook Interval Owners’ Association, it could not unilaterally shut down the resort. But as majority owners, it could push through its desired outcome at a meeting of timeshare owners. That took place virtually on Nov. 19.
“The finances of the Association are currently sound,” the meeting agenda reads. “However, some members favor the sale of the Property, instead of funding $13.2 million in estimated upcoming capital projects and renovations through increased maintenance fees and/or special assessments.”
At the meeting, owners were asked to vote on authorization of a bankruptcy filing for the association, closure of the resort as of Dec. 31, suspension of 2026 maintenance fees, and sale of the resort. Those measures passed.
Timeshare owners at Bentley Brook now have a choice: They can take cash from the distribution of the sale or trade their deed for Club Wyndham Access points to other resorts.
Pool at Club Wyndham Bentley Brook

Joseph Bornmann said he likes the hot tub at Club Wyndham Bentley Brook, which is closing at the end of the year and will be sold in a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

A VISITOR’S RESPONSE​

Club Wyndham member Joseph Bornmann, of Westville, N.J., has been visiting Bentley Brook with his wife once or twice a year since about 2017. He doesn't ski, but he appreciates the easy drive: four and a half hours door to door.
“I don’t understand it,” he said. “They’re all tightlipped about it. Corporate’s not saying anything. So that has me a little frustrated. I would like to know why because it’s a great resort. It’s always full. It’s packed. "
"It’s a great location when you want peace and quiet," he said. “I’m going to miss it if they really do close it."
A year ago in October, he and his wife, Carole, rode a Can-Am Spyder for a visit to Bentley Brook. On their last day, the fuel pump gave way.
Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook

Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook. Joseph Bornmann told a story of the staff pitching in after his Can-Am Spyder broke down on the last day of their visit in 2024. "Everybody just went out of their way to make sure we were taken care of."
JANE KAUFMAN — THE BERKSHIRE EAGLE
“The resort was awesome,” he said. “The staff, they went out of their way. They were full but they still found a place to put us in a room for one extra day.”
One of the staff members drove the couple to a U-Haul dealer so they could tow the bike back to New Jersey because it couldn't be fixed immediately.
“This area and the people here are awesome,” he said. “I have no complaints. That experience with the Can-Am opened my eyes to there’s still really a lot of great people in the world. You hear a lot of bad stuff, but everybody just went out of their way to make sure we were taken care of.”

A FINAL VISIT​

Harry James Sweet, of Watertown, N.Y., has owned a timeshare at Bentley Brook for 12 years.
“We made a lot of memories there with families and friends,” Sweet said. “We have taken my children, my grandchildren, family members. My late mom, she was blind, and we took her there, and they treated her like a queen.”
He said he feels worse for the staff.
Sweet is planning to return for a few days at Christmas, just before the last guests leave.
“It’s really a grieving process,” he said. “It’s like a loss.”


Jane Kaufman is Community Voices Editor at The Berkshire Eagle. She can be reached at jkaufman@berkshireeagle.com or 413-496-6125.
LOL - I am glad Wyndham treats the press as poorly as it treats its members:

"Club Wyndham’s media team declined comment and referred to the Nov. 26 announcement, 'which answers your questions.'"
 
I assume this was the article. Instead of just googling it and posting it, which I assume anyone could do, I went around the paywall (which also anyone could do too, but it makes me feel more useful). Hopefully the link works, but the copy and paste below should help: https://archive.ph/hl2Lm
CLUB WYNDHAM BENTLEY BROOK

Club Wyndham Bentley Brook is closing and will be sold in a bankruptcy sale​


Club Wyndham Bentley Brook is closing and will be for sale

Club Wyndham Bentley Brook at 1 Corey Road, Hancock, is closing at the end of the month and will be sold at a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE


HANCOCK — Club Wyndham Bentley Brook, a timeshare with five buildings and 152 units at the base of Jiminy Peak, will close by the end of the month and will be sold in a bankruptcy sale.
“A majority of the ownership for this resort has voted to cease operations and close the resort at the end of the year,” a notice on Club Wyndham Bentley Brook’s website reads. “We encourage you to check out alternative locations in the greater New England area.”
It's one of 10 Club Wyndham timeshare resorts slated to close, seven of them on the east coast.
The lobby at Club Wyndham Bentley Brook in Hancock

Club Wyndham Bentley Brook is closing at the end of the year. This will be the resort's last Christmas season.
JANE KAUFMAN — THE BERKSHIRE EAGLE
The Bentley Brook closing could create a ripple in the tourism market in Hancock, which relies on Jiminy Peak and Vacation Village as well as Ramblewild, Hancock Shaker Village and smaller camping and glamping venues.
The greatest immediate impact might be felt be at Jiminy Peak, as the ski resort's ownership estimates as many as 15,000 of its skiers stay at the timeshare complex.
Brian Fairbank, chair of Fairbank Group, which owns Jiminy Peak, said he has been told little about the closure and sale.
“What we know is that it's shutting down as of Jan. 10 and filing for bankruptcy,” Fairbank said. “We are probably not a candidate to look at buying it. We would hope that they would find another timeshare developer to take a look at it, but time will tell. In terms of its loss to Jiminy, it's probably 10,000 to 15,000 skier visits that we won't get that normally come from there.”
At Bentley Brook, longtime owners and visitors alike said they were deeply disappointed. They pointed out that the property has undergone significant renovations this year — improvements which now appear aimed at readying the property for a sale.

Club Wyndham resorts closing​

  • Atlantic City, N.J.
  • Bentley Brook, Hancock, Mass.
  • Branson at the Falls, Branson, Mo.
  • Fairfield Bay, Ark.
  • Fairfield Glade, Crossville, Tenn.
  • Orlando International (OIRC), Fla.
  • Newport Bay Voyage, Jamestown, RI
  • Newport Overlook, Jamestown, RI
  • Patriots’ Place. Williamsburg, Va.
  • Shawnee, East Stroudsburg, Pa. (pending final owner vote, which is expected to pass by a majority)
Four more
Source: Club Wyndham
The decision to close Bentley Brook follows a July announcement on Club Wyndham’s website that it would remove “a handful of resorts” from its portfolio, “to keep maintenance fees affordable, avoid costly special assessments, and ensure each and every resort sets the stage for memorable vacations.”
That announcement described the targeted properties as ones that requiring significant upgrades or are "located in destinations that aren’t as desirable as they once were.”
A Nov. 26 announcement titled "Your Resort Portfolio is Getting a Refresh" on Club Wyndham's website listed 10 resorts scheduled to close. It also addressed questions about what would happen to staff: "While many employees will relocate to other resorts in the portfolio, some will end their tenure with us as their resort closes."

ONE OWNER’S PERSPECTIVE​

Alan S. Brown, of Dayton, N.J., has owned a timeshare at Bentley Brook for more than 15 years.
“I don't believe they needed to declare bankruptcy,” he told The Eagle. “If they had real structural issues, why did they put on a new roof, repair and fix the siding?”
“What they did with my maintenance dollars is fix it up so it's easier to sell to somebody else after booting me out," he said.
Club Wyndham’s media team declined comment and referred to the Nov. 26 announcement, "which answers your questions."
Rebecca Abell at Club Wyndham Bentley Brook

Roberta Abell, of Bethany, Conn., said she's enjoyed visiting the Norman Rockwell Museum and walking through Lenox's downtown during her stays at Club Wyndham Bentley Brook in Hancock. The timeshare is closing and will be put up for bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

STEPS TO CLOSING​


While Wyndham Vacation Resorts Inc. is the majority owner of the Bentley Brook Interval Owners’ Association, it could not unilaterally shut down the resort. But as majority owners, it could push through its desired outcome at a meeting of timeshare owners. That took place virtually on Nov. 19.
“The finances of the Association are currently sound,” the meeting agenda reads. “However, some members favor the sale of the Property, instead of funding $13.2 million in estimated upcoming capital projects and renovations through increased maintenance fees and/or special assessments.”
At the meeting, owners were asked to vote on authorization of a bankruptcy filing for the association, closure of the resort as of Dec. 31, suspension of 2026 maintenance fees, and sale of the resort. Those measures passed.
Timeshare owners at Bentley Brook now have a choice: They can take cash from the distribution of the sale or trade their deed for Club Wyndham Access points to other resorts.
Pool at Club Wyndham Bentley Brook

Joseph Bornmann said he likes the hot tub at Club Wyndham Bentley Brook, which is closing at the end of the year and will be sold in a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

A VISITOR’S RESPONSE​

Club Wyndham member Joseph Bornmann, of Westville, N.J., has been visiting Bentley Brook with his wife once or twice a year since about 2017. He doesn't ski, but he appreciates the easy drive: four and a half hours door to door.
“I don’t understand it,” he said. “They’re all tightlipped about it. Corporate’s not saying anything. So that has me a little frustrated. I would like to know why because it’s a great resort. It’s always full. It’s packed. "
"It’s a great location when you want peace and quiet," he said. “I’m going to miss it if they really do close it."
A year ago in October, he and his wife, Carole, rode a Can-Am Spyder for a visit to Bentley Brook. On their last day, the fuel pump gave way.
Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook

Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook. Joseph Bornmann told a story of the staff pitching in after his Can-Am Spyder broke down on the last day of their visit in 2024. "Everybody just went out of their way to make sure we were taken care of."
JANE KAUFMAN — THE BERKSHIRE EAGLE
“The resort was awesome,” he said. “The staff, they went out of their way. They were full but they still found a place to put us in a room for one extra day.”
One of the staff members drove the couple to a U-Haul dealer so they could tow the bike back to New Jersey because it couldn't be fixed immediately.
“This area and the people here are awesome,” he said. “I have no complaints. That experience with the Can-Am opened my eyes to there’s still really a lot of great people in the world. You hear a lot of bad stuff, but everybody just went out of their way to make sure we were taken care of.”

A FINAL VISIT​

Harry James Sweet, of Watertown, N.Y., has owned a timeshare at Bentley Brook for 12 years.
“We made a lot of memories there with families and friends,” Sweet said. “We have taken my children, my grandchildren, family members. My late mom, she was blind, and we took her there, and they treated her like a queen.”
He said he feels worse for the staff.
Sweet is planning to return for a few days at Christmas, just before the last guests leave.
“It’s really a grieving process,” he said. “It’s like a loss.”


Jane Kaufman is Community Voices Editor at The Berkshire Eagle. She can be reached at jkaufman@berkshireeagle.com or 413-496-6125.
Thanks for the due diligence - article linked in the tracker.
 
I just wanted to pass along my experience for those who intend to convert to CWA, as I was left somewhat hanging in the process, and maybe others who are further along can chime in too on what to expect.

As I indicated in a prior post, I am a Shawnee owner who received the swap offer email on 11/20. Therein was a link to a SurveyMonkey type submission questionnaire that did not have any Wyndham domain. I completed the form on 11/25, and there was no confirmation number or subsequent confirmation email. I think I recall that either the email or the questionnaire mentioned that there might be a 7-10 day turnaround before someone from Wyndham would get back to me with further instruction.

So today, not having heard back yet, my wife called the number on the swap offer email to see where we stand. The representative said that they had no way to check if my submission questionnaire was received, so to be sure they filled out some form on their end and gave my wife a confirmation number. An email supposedly will be following, but it may take up to 3 weeks.

I feel better having called the number and received a confirmation number, and others may want to do the same.
I received the option selection email also. When I submitted the next page popped up . Said like "Submission Confirmed" or something like that.
 
If we choose to decline the swap what documentation will wydham send, what will they do with the recoded deed and what contract commitment will we get back saying we will receive( however minor) of the sale proceeds( which I assume will be net of any unpaid 2025 maintenance fees)
Update to my email in response to Wyndhams letter of Nov.18

We also own a week at The Bay Voyage ~ a float week July/August ~ meaning we could reserve any week during those two months. We are NOT interested in points at all, and I stated such in my email. I just wanted confirmation that by doing nothing, we would share in any proceeds. Wyndhams response:
 

Attachments

  • Wyndham Letter.pdf
    22.4 KB · Views: 28
Glad at least one media outlet isn't sugar coating this.
It's also mentioned in the article that Jiminy Peak is unlikely to be a buyer - probably too expensive for them best estimate. They estimate the loss of 10-15k skiers once the timeshare closes at end of year. That's a pretty big hit best guess, not knowing what their overall skier-ship is for the entire season. I'd conservatively estimate that Jiminy Peak as a business may not survive if another timeshare entity doesn't take over the BB location. Let's hope that is what actually transpires, but given the somewhat remote region, I'm not going to hold my breath.
 
  • Sad
Reactions: GT1
If appears if you decline the swap we are faced with a period of uncertainty. Is a solution to that to accept the swap and then given club Wyndham’s ongoing program to accept back Cwa points at no cost?at least the club Wyndham web site claims that is a straightforward and efficient process. ( some maybe concerned that in the future the owners still retaining deeds conclude they restart the time sharing operation and they could be faced with extraordinary high maintenance costs).
 
I assume this was the article. Instead of just googling it and posting it, which I assume anyone could do, I went around the paywall (which also anyone could do too, but it makes me feel more useful). Hopefully the link works, but the copy and paste below should help: https://archive.ph/hl2Lm
CLUB WYNDHAM BENTLEY BROOK

Club Wyndham Bentley Brook is closing and will be sold in a bankruptcy sale​


Club Wyndham Bentley Brook is closing and will be for sale

Club Wyndham Bentley Brook at 1 Corey Road, Hancock, is closing at the end of the month and will be sold at a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE


HANCOCK — Club Wyndham Bentley Brook, a timeshare with five buildings and 152 units at the base of Jiminy Peak, will close by the end of the month and will be sold in a bankruptcy sale.
“A majority of the ownership for this resort has voted to cease operations and close the resort at the end of the year,” a notice on Club Wyndham Bentley Brook’s website reads. “We encourage you to check out alternative locations in the greater New England area.”
It's one of 10 Club Wyndham timeshare resorts slated to close, seven of them on the east coast.
The lobby at Club Wyndham Bentley Brook in Hancock

Club Wyndham Bentley Brook is closing at the end of the year. This will be the resort's last Christmas season.
JANE KAUFMAN — THE BERKSHIRE EAGLE
The Bentley Brook closing could create a ripple in the tourism market in Hancock, which relies on Jiminy Peak and Vacation Village as well as Ramblewild, Hancock Shaker Village and smaller camping and glamping venues.
The greatest immediate impact might be felt be at Jiminy Peak, as the ski resort's ownership estimates as many as 15,000 of its skiers stay at the timeshare complex.
Brian Fairbank, chair of Fairbank Group, which owns Jiminy Peak, said he has been told little about the closure and sale.
“What we know is that it's shutting down as of Jan. 10 and filing for bankruptcy,” Fairbank said. “We are probably not a candidate to look at buying it. We would hope that they would find another timeshare developer to take a look at it, but time will tell. In terms of its loss to Jiminy, it's probably 10,000 to 15,000 skier visits that we won't get that normally come from there.”
At Bentley Brook, longtime owners and visitors alike said they were deeply disappointed. They pointed out that the property has undergone significant renovations this year — improvements which now appear aimed at readying the property for a sale.

Club Wyndham resorts closing​

  • Atlantic City, N.J.
  • Bentley Brook, Hancock, Mass.
  • Branson at the Falls, Branson, Mo.
  • Fairfield Bay, Ark.
  • Fairfield Glade, Crossville, Tenn.
  • Orlando International (OIRC), Fla.
  • Newport Bay Voyage, Jamestown, RI
  • Newport Overlook, Jamestown, RI
  • Patriots’ Place. Williamsburg, Va.
  • Shawnee, East Stroudsburg, Pa. (pending final owner vote, which is expected to pass by a majority)
Four more
Source: Club Wyndham
The decision to close Bentley Brook follows a July announcement on Club Wyndham’s website that it would remove “a handful of resorts” from its portfolio, “to keep maintenance fees affordable, avoid costly special assessments, and ensure each and every resort sets the stage for memorable vacations.”
That announcement described the targeted properties as ones that requiring significant upgrades or are "located in destinations that aren’t as desirable as they once were.”
A Nov. 26 announcement titled "Your Resort Portfolio is Getting a Refresh" on Club Wyndham's website listed 10 resorts scheduled to close. It also addressed questions about what would happen to staff: "While many employees will relocate to other resorts in the portfolio, some will end their tenure with us as their resort closes."

ONE OWNER’S PERSPECTIVE​

Alan S. Brown, of Dayton, N.J., has owned a timeshare at Bentley Brook for more than 15 years.
“I don't believe they needed to declare bankruptcy,” he told The Eagle. “If they had real structural issues, why did they put on a new roof, repair and fix the siding?”
“What they did with my maintenance dollars is fix it up so it's easier to sell to somebody else after booting me out," he said.
Club Wyndham’s media team declined comment and referred to the Nov. 26 announcement, "which answers your questions."
Rebecca Abell at Club Wyndham Bentley Brook

Roberta Abell, of Bethany, Conn., said she's enjoyed visiting the Norman Rockwell Museum and walking through Lenox's downtown during her stays at Club Wyndham Bentley Brook in Hancock. The timeshare is closing and will be put up for bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

STEPS TO CLOSING​


While Wyndham Vacation Resorts Inc. is the majority owner of the Bentley Brook Interval Owners’ Association, it could not unilaterally shut down the resort. But as majority owners, it could push through its desired outcome at a meeting of timeshare owners. That took place virtually on Nov. 19.
“The finances of the Association are currently sound,” the meeting agenda reads. “However, some members favor the sale of the Property, instead of funding $13.2 million in estimated upcoming capital projects and renovations through increased maintenance fees and/or special assessments.”
At the meeting, owners were asked to vote on authorization of a bankruptcy filing for the association, closure of the resort as of Dec. 31, suspension of 2026 maintenance fees, and sale of the resort. Those measures passed.
Timeshare owners at Bentley Brook now have a choice: They can take cash from the distribution of the sale or trade their deed for Club Wyndham Access points to other resorts.
Pool at Club Wyndham Bentley Brook

Joseph Bornmann said he likes the hot tub at Club Wyndham Bentley Brook, which is closing at the end of the year and will be sold in a bankruptcy sale.
JANE KAUFMAN — THE BERKSHIRE EAGLE

A VISITOR’S RESPONSE​

Club Wyndham member Joseph Bornmann, of Westville, N.J., has been visiting Bentley Brook with his wife once or twice a year since about 2017. He doesn't ski, but he appreciates the easy drive: four and a half hours door to door.
“I don’t understand it,” he said. “They’re all tightlipped about it. Corporate’s not saying anything. So that has me a little frustrated. I would like to know why because it’s a great resort. It’s always full. It’s packed. "
"It’s a great location when you want peace and quiet," he said. “I’m going to miss it if they really do close it."
A year ago in October, he and his wife, Carole, rode a Can-Am Spyder for a visit to Bentley Brook. On their last day, the fuel pump gave way.
Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook

Carole and Joseph Bornmann have their final visit at Club Wyndham Bentley Brook. Joseph Bornmann told a story of the staff pitching in after his Can-Am Spyder broke down on the last day of their visit in 2024. "Everybody just went out of their way to make sure we were taken care of."
JANE KAUFMAN — THE BERKSHIRE EAGLE
“The resort was awesome,” he said. “The staff, they went out of their way. They were full but they still found a place to put us in a room for one extra day.”
One of the staff members drove the couple to a U-Haul dealer so they could tow the bike back to New Jersey because it couldn't be fixed immediately.
“This area and the people here are awesome,” he said. “I have no complaints. That experience with the Can-Am opened my eyes to there’s still really a lot of great people in the world. You hear a lot of bad stuff, but everybody just went out of their way to make sure we were taken care of.”

A FINAL VISIT​

Harry James Sweet, of Watertown, N.Y., has owned a timeshare at Bentley Brook for 12 years.
“We made a lot of memories there with families and friends,” Sweet said. “We have taken my children, my grandchildren, family members. My late mom, she was blind, and we took her there, and they treated her like a queen.”
He said he feels worse for the staff.
Sweet is planning to return for a few days at Christmas, just before the last guests leave.
“It’s really a grieving process,” he said. “It’s like a loss.”


Jane Kaufman is Community Voices Editor at The Berkshire Eagle. She can be reached at jkaufman@berkshireeagle.com or 413-496-6125.
Thanks for posting the article. I am not computer savvy and didn’t know how to post it. Jim (Harry) Sweet
 
If appears if you decline the swap we are faced with a period of uncertainty. Is a solution to that to accept the swap and then given club Wyndham’s ongoing program to accept back Cwa points at no cost?at least the club Wyndham web site claims that is a straightforward and efficient process. ( some maybe concerned that in the future the owners still retaining deeds conclude they restart the time sharing operation and they could be faced with extraordinary high maintenance costs).

I think anyone who isn't a VIP that accepts the swap is a fool.

Take whatever settlement you might eventually get, when it comes.

Buy resale at a cheap MF resort and keep going.

Will there be an interruption in your ownership? Yes, if you start right now, but in my opinion it beats getting saddled with high maintenance fees going forward


If appears if you decline the swap we are faced with a period of uncertainty. Is a solution to that to accept the swap and then given club Wyndham’s ongoing program to accept back Cwa points at no cost?at least the club Wyndham web site claims that is a straightforward and efficient process. ( some maybe concerned that in the future the owners still retaining deeds conclude they restart the time sharing operation and they could be faced with extraordinary high maintenance costs).

I would not count on that as an exit strategy
 
I would go as far to say that based on how things are right now with Certified Exit and not knowing how it will evolve in the future, I'm not sure there's more uncertainty about holding a deed and waiting for a resort to sell than there is about being accepted into Certified Exit the first time you call about a CWA contract.

Since about the middle of 2025, Wyndham has been very selective with Certified Exit and has been turning down a lot of CWA owners (where prior to that CWA was pretty much a sure bet in terms of being accepted). Maybe things will improve after the swaps have been completed, or maybe not. Maybe Wyndham will require swapped contracts be owned for 3 years as they currently do for other contracts prior to accepting them for Certified Exit, or maybe they won't. But I wouldn't take the CWA solely with the intention of returning the CWA to Wyndham, only if I wanted to use the points for my own travel and I needed continuity in my account (e.g. if I had 2026 reservations already that I didn't want to lose).
 
If appears if you decline the swap we are faced with a period of uncertainty. Is a solution to that to accept the swap and then given club Wyndham’s ongoing program to accept back Cwa points at no cost?at least the club Wyndham web site claims that is a straightforward and efficient process. ( some maybe concerned that in the future the owners still retaining deeds conclude they restart the time sharing operation and they could be faced with extraordinary high maintenance costs).
I was worried about Shawnee getting bought and restarted so I asked ChatGPT a bunch of questions about it and it deemed it was very unlikely. These resort areas are not desirable to younger populations or current owners. It said if a large org like Wyndham didn't want to deal with a legacy resort and all of the issues it presents, a smaller org would not be interested or capable. It gave a lot of specifics and made me feel better.

I'm ready to exit out after 25 years of ownership and my parents owning it before that.

Btw, thank you to all who are posting info here. I had no idea this was even going on until I got a letter in the mail and this site has been very informative.
 
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