The only things Wyndham has put out publicly about Certified Exit are intentionally very vague. I'll also add that from my observation, what had been a fairly predictable program has become much less predictable this year - and my personal theory is that some/most of that change has been due to these closures and their impact on Wyndham's owned inventory and/or staff workload. I hope it will settle back down over the next year, but there's no way of knowing.
Prior to around midyear this year, Club Wyndham Access was almost a sure thing to give back via Certified Exit, and it seemed the majority of UDI deeded contracts were also accepted. Fixed/converted fixed week contracts were always more hit or miss (but not universally rejected, either). Of late, Wyndham seems to be rejecting most Certified Exit inquiries including CWA, but some are also being accepted - so it seems they are still offering the program, but with a very low limit on the number of contracts they'll take which is regularly changing. I've seen owners on Facebook report being rejected, calling back weekly or more often, and eventually being accepted.
If the program settles back into a new normal after all this, so far we've seen a few things remain consistent:
- Whether Wyndham will take back a contract depends on the contract itself (i.e. if it's CWA or a certain deeded location) being on its list to take, but not whether it was resale or retail.
- The list changes regularly. We used to say call back quarterly or after the 1st of each month, but it has definitely been more fluid the last six months or so.
- In normal times, it takes around 12-20 weeks to get through the process, during which you continue paying maintenance fees.