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Wrong EMAIL on my WM account.

loosefeet

TUG Review Crew
TUG Member
Joined
Jun 16, 2005
Messages
465
Reaction score
69
Location
Northern California
Since the recent update with the WM software, I have had several problems. One--they have someone else's email (no one/no email I've ever used) on my account. Two--I keep getting "kicked out" e.g. having to sign back in several times. The site just doesn't work on Safari (Mac)-it won't load pages. Don't trust this website much anymore.
 

Huskerpaul

TUG Member
Joined
Jul 4, 2022
Messages
307
Reaction score
331
Location
Portland OR
Resorts Owned
DVC BoardWalk Villas, MVC Grande Vista & Willow Ridge, WorldMark
Try Chrome it seems to work best for me.
 

easyrider

TUG Review Crew: Elite
TUG Member
Joined
Aug 21, 2005
Messages
16,517
Reaction score
9,209
Location
Palm Springs of Washinton
Resorts Owned
Worldmark * * Villa Del Palmar UVCI * * Vacation Internationale*
I use chrome with the occasional problem of having to sign in multiple times. That website has been a mess since they changed it, imo.

Bill
 

Huskerpaul

TUG Member
Joined
Jul 4, 2022
Messages
307
Reaction score
331
Location
Portland OR
Resorts Owned
DVC BoardWalk Villas, MVC Grande Vista & Willow Ridge, WorldMark
I use chrome with the occasional problem of having to sign in multiple times. That website has been a mess since they changed it, imo.

Bill
I have the same thing happen sometimes, but it always works the second attempt to log in - to date at least. With Wyndumb, count on nothing working longterm.
 

sue1947

TUG Review Crew
TUG Member
Joined
Feb 23, 2009
Messages
1,827
Reaction score
1,326
Location
Seattle
Resorts Owned
Worldmark and VI
Since the recent update with the WM software, I have had several problems. One--they have someone else's email (no one/no email I've ever used) on my account. Two--I keep getting "kicked out" e.g. having to sign back in several times. The site just doesn't work on Safari (Mac)-it won't load pages. Don't trust this website much anymore.

With Safari, I have solved the 'spin cycle' problem by going into Settings or Preferences (depending on how old and what type of device) select manage website details and delete the wyndhamdestinations.com one. For awhile, leaving the travelandleisure one allowed me to log in without a code, but that went away at another IT downgrade (I've stopped pretending they do any upgrades).

The mystery email is probably a previous owner. Their old info periodically makes an appearance.
 

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
10,147
Reaction score
4,532
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, Legacy HGVC Elite, WM, HICV, +
I had this problem for a year, they kept trying to change my email, and some back office system would wipe it out. It kept populating the old owner. I finally got it fixed, and you worried me that this would break it again, but it is still correct.
 

DaveNV

TUG Review Crew: Expert
TUG Member
Joined
Jun 1, 2006
Messages
22,474
Reaction score
30,501
Location
Mesquite, Nevada
Resorts Owned
Free Agent
After I sold my WM and things transferred, the new owner received some emails, but not all. For almost a year, everytime they made a reservation, the Confirmation email came to me. I'd contact the new owner, and Forward the Confirmation to them. They'd contact WM, advise them of the problem, WM would "fix it," and then sometime later, it happened again. This went on unnecessarily, for a long time. Eventually, things got sorted out, but what a pain that was!

Dave
 

WManning

Guest
Joined
Mar 10, 2022
Messages
582
Reaction score
338
I had this problem for a year, they kept trying to change my email, and some back office system would wipe it out. It kept populating the old owner. I finally got it fixed, and you worried me that this would break it again, but it is still correct.
I will send you any e-mails I get of yours.:ponder:
 

WManning

Guest
Joined
Mar 10, 2022
Messages
582
Reaction score
338
After I sold my WM and things transferred, the new owner received some emails, but not all. For almost a year, everytime they made a reservation, the Confirmation email came to me. I'd contact the new owner, and Forward the Confirmation to them. They'd contact WM, advise them of the problem, WM would "fix it," and then sometime later, it happened again. This went on unnecessarily, for a long time. Eventually, things got sorted out, but what a pain that was!

Dave
Same for a Worldmark I sold to Sandy V. Seems to have been correctedvas I have not recieved any of her reservation confirmations of for over a year.
 
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