Yes, if I log in to Paypal and use the send to a business it does, but how does that work with a crypto payment? When you send a crypto payment you go into your wallet or your management company like coinbase and send a payment to another wallet. It's kind of like bill pay in your bank. Your wallet knows nothing about PayPal. You don't log in to PayPal. It's not like using PayPal that you log in to that is tied to your bank account or credit card, at least unless PayPal is also acting as your wallet holder in this case, but then it makes basically 0 sense as Paypal holding funds can already transfer those via Paypal to another person using PayPal. They don't need the added complexity of crypto to do this. I guess crypto is more like western unioning cash.
Now, I suppose Paypal could create a new wallet for each transaction (IDK if there's actually any limit to the number of wallets TBH) but I don't really get how Paypal is necessarily having any relationship to the buyer. Maybe you log into Paypal, send your crypto to your own Paypal account and then pay or something, but then I'm back to wondering who exactly is going to do that, and why.
I'm not arguing that no one will - it's the Internet - probably a thousand people who would do any strange thing. I'm arguing me as Joe Blow consumer - if I was going to use Paypal, and I was going to use my PayPal account, and I was going to send cash, why wouldn't I just ACH to Paypal and pay normally?
And for buyer protections I keep coming back to how we treat cash, and again, the bank that gets the overnight deposit has nothing to do with the merchant you bought something from. I guess I would expect this to not work like a normal Paypal payment.
A little research will bring enlightenment. My two second Claude search resulted in:
Based on PayPal’s new “Pay with Crypto” system, here’s how the payment process and refunds work:
## Payment Process
PayPal will let users connect existing crypto wallets they own to a checkout page. Depending on a buyer’s crypto wallet, PayPal will sell the cryptocurrency on a centralized exchange like Coinbase or a decentralized exchange like Uniswap. The proceeds of that sale will be converted into PayPal’s own stablecoin, which will then be converted into U.S. dollars sent back to the merchant.
The process works in several steps:
1. **Wallet Connection**: Customers can connect wallets including Coinbase, OKX, Binance, Kraken, Phantom, MetaMask, and Exodus
1. **Conversion Chain**: Your crypto → Sold on exchange → Converted to PYUSD stablecoin → Converted to USD for merchant
1. **Settlement**: The system powers near-instant settlement
## Wallet Transfer Details
PayPal **does not** transfer funds from your wallet to theirs in the traditional sense. Instead, when you pay with crypto from an external wallet, PayPal facilitates the sale of your cryptocurrency on exchanges and handles the conversion process. Your crypto remains in your external wallet until the moment of sale/conversion.
For PayPal’s internal crypto system, you can use your crypto balance to make purchases at millions of merchants that accept PayPal by selecting the crypto you want to use to pay , and PayPal handles the conversion automatically.
## Refunds
Refunds for any transactions processed to Checkout with Crypto generally will be provided in U.S. dollars to your Balance Account, and in all cases will be provided in cash, not cryptocurrency. Cash refunds will be added to your Balance Account balance.
Key refund details:
- **No crypto refunds**: You’ll always receive refunds in cash (USD), never in the original cryptocurrency
- **Destination**: Refunds go to your PayPal Balance Account
- **Irreversible nature**: Because of the irreversible nature of cryptocurrency protocols, transactions can’t be canceled or reversed once initiated
This means if you paid with Bitcoin worth $100, but Bitcoin’s value changed by the time you get a refund, you’ll still receive $100 in cash, not the equivalent amount of Bitcoin. The crypto-to-cash conversion happens at the time of purchase, not refund.