Worldmark Owner Exchanging into Interval

[mmdays]

Hi,
I did exchange first through II and II took too many points. (I exchanged a studio and they took 10k pts). Worldmark Account Resolutions refuses to help and says call Interval. Interval says it is Worldmark's responsibility to fix. Does anyone have a phone number or an email or someone who can resolve these type of issues? Thanks!

 

[alwysonvac]

Hi,
I did exchange first through II and II took too many points. (I exchanged a studio and they took 10k pts). Worldmark Account Resolutions refuses to help and says call Interval. Interval says it is Worldmark's responsibility to fix. Does anyone have a phone number or an email or someone who can resolve these type of issues? Thanks!

Unless it’s a WM deposited week or a Flexchange, the credits taken are based on the unit size booked via II

- 4,000 credits for any unit size during Flexchange (59 days before checkin)
- 8,000 credits for a studio
- 9,000 credits for a one bedroom
- 10,000 credits for a two bedroom
- 12,000 credits for a three bedroom