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Worldmark Owner Exchanging into Interval

mmdays

TUG Member
Joined
Dec 26, 2020
Messages
16
Reaction score
3
Points
63
Resorts Owned
HGVC
Hi,
I did exchange first through II and II took too many points. (I exchanged a studio and they took 10k pts). Worldmark Account Resolutions refuses to help and says call Interval. Interval says it is Worldmark's responsibility to fix. Does anyone have a phone number or an email or someone who can resolve these type of issues? Thanks!
 

alwysonvac

TUG Lifetime Member
Joined
Sep 11, 2005
Messages
15,915
Reaction score
3,744
Points
848
Location
New Jersey
Resorts Owned
WORLDMARK, HGVC, VISTANA

SOLD (DVC, FSRC)
Hi,
I did exchange first through II and II took too many points. (I exchanged a studio and they took 10k pts). Worldmark Account Resolutions refuses to help and says call Interval. Interval says it is Worldmark's responsibility to fix. Does anyone have a phone number or an email or someone who can resolve these type of issues? Thanks!
Unless it’s a WM deposited week or a Flexchange, the credits taken are based on the unit size booked via II

- 4,000 credits for any unit size during Flexchange (59 days before checkin)
- 8,000 credits for a studio
- 9,000 credits for a one bedroom
- 10,000 credits for a two bedroom
- 12,000 credits for a three bedroom
 
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