It isn’t often, when staying in timeshares, that you get a chance to be the first person to stay in a given unit. And although I know we weren’t the first people there during our most recent stay at the brand new WorldMark resort in Moab, Utah, I’d wager we were among the first five or so to stay there. The only giveaway that this unit was not brand new were a few telltale marks on the stovetop burners in the kitchen. The rest of the unit looked and felt like it was brand new.
This resort has been a long time coming, and with the recent announcement that it was finally available for WorldMark owners to book, we jumped at the chance. We booked three nights in a standard two bedroom unit, for the midweek days just after the Memorial Day holiday. Booking was handled directly through the WorldMark website – no call-in or other efforts required.
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On arrival, the unit was ready for us. Check-in was a breeze, and the staff were very pleasant and accommodating. No pressure to attend any sort of sales presentation, no song and dance to get a parking pass. The entire check-in experience was polite and respectful. We learned that Crystal, the helpful staffer who checked us in, had been born and raised in Moab, so she had lots of advice about what to see and do. She provided some easy and accurate directions to certain restaurants and grocery stores in town, and made us feel very welcomed to the resort.
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One new thing (for us) that they encouraged was to send text messages with questions to a certain number. They said that way anyone working in the office can reply. We did text a time or two, and always got a prompt response. Much better than dialing a number and waiting On Hold till someone had time to answer. Check out was handled the same way – send a text saying we were leaving, and they’d email the receipt. Very efficient, and saved us a lot of time.
The resort is comprised of ten three-story buildings with elevators, loosely scattered around a common area. There was plenty of parking available, and we never had to walk more than a few steps from our car to the elevator. They said the resort is now booking at 100%, but it wasn’t noisy, and didn’t feel crowded.
We were assigned unit 1212 in Building 2, on the second floor. Entry into the unit is with a credit-card-sized electronic card key (hold it against the lock till the light turns green, then turn the door lever handle.) The door was solid and heavy, so it took a bit of effort to get it open. Once inside, slip the door key into a slot adjacent to the doorway, (similar to what I’ve seen in cruise ship staterooms), to activate the lights.
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The primary space in the unit was a “great room” setup, with a dining area, kitchen, and living area. The large dining table had six chairs, so would easily accommodate a family meal. A central kitchen island with sink and disposal, had a granite countertop eat-in space with three barstools. The living area had a fold-out sofa and one side chair, a coffee table, lamps, and two end tables. A large flat-screen TV hung on the wall above an electric fireplace. We were three adults in the unit, and we never felt crowded. Flooring was luxury vinyl plank in the common areas, carpeting in the bedrooms, and tile in the bathrooms.
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Amenities in the unit included a stacked washer and dryer, and a utility closet with the usual ironing board with iron, a carpet sweeper, broom, extra bedding, and plenty of storage. The kitchen was fully appointed with full-sized range and refrigerator with icemaker, dishwasher, and the usual assortment of dishes, flatware, utensils, bowls, countertop appliances, pots and pans.
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The Master Bedroom had a luxurious king-sized bed with nightstands and lamps, a double dresser, and closet with plenty of space. A large flat screen TV hung on the wall above the dresser. The ensuite Master Bath had a wide counter with single sink, long-bowl commode, and a double-sized glass shower enclosure.
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The second bedroom had two double-sized beds, nightstands with lamps, and a dresser. A flat screen TV hung above the dresser. The attached bathroom had a tub-shower combination, and vanity with a single sink. Lighting was good, and things worked very well.
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There was a sliding glass door to a balcony in the living room, with a view of the general resort layout. Above the low-rise buildings there were views of the red rock cliffs that surround the resort. It was a very nice unit to stay in.
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The office area has an activity area adjacent, with a pool table and gym area, and a business center with computers. There is a small “grab and go” convenience space off the lobby, for those last minute needs, like aspirin or an ice cream bar.
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On the resort grounds there are a number of gathering places with lounge chairs surrounding gas firepits, a number of barbecues, and a playground area for kids. A large swimming pool and spa complex are adjacent to the office, with plenty of lounge chairs available.
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An unexpected surprise was the brand new on-site restaurant, Sandstone, that had just opened a few days prior to our arrival. We enjoyed breakfast there one day, and a late lunch another day. Food was very good, and prices were very reasonable. They also feature a full bar, with a varied drink menu. The restaurant location is next to the pool, so provides a strong sense of inclusion to the resort environment. Sitting outdoors allows plenty of views of the surrounding red rock cliffs. Once they get the finer operational details sorted out, it will be a very nice place to enjoy a leisurely meal.
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Location of the resort is right on the highway heading into the Moab business area, with easy access in and out. Highway 191 changes to Main Street as it enters Moab, so the resort is easy to find. We used the resort as base camp for a full day of exploring Arches National Park one day, and Canyonlands National Park the next, both of which are easily accessed from the resort. This is a very pleasant resort that is sure to enjoy a long life, and will be very popular. We’re pleased we have had this opportunity to visit, we highly recommend it, and we would gladly stay there again.
Dave