My 21-year old daughter and 2 of her friends just stayed at SVV for a week. After they arrived, I got several frantic texts from her telling me that she kept getting calls from someone asking to speak to her parents. We weren't there, but I'd told her not to reveal to people that 3 young girls were staying in a room by themselves (for their personal safety) so she kept telling the caller that her parents weren't available at that moment.
I texted her to just ignore future calls, but when they let it just ring, they started calling each of the four phones in the unit in progression until someone finally answered. She said that they called at least a dozen times that first night. When she answered, they also told her that they had a packet with discount coupons and freebies waiting at the front desk, which piqued their interest.
Even though I told her that it was all a lure to get them to sign up for a timeshare presentation, they still decided to walk to the front desk to get their free stuff. When the staff realized that it was a bunch of poor college students, and her parents weren't there, they handed them a map that they could pick up anywhere. No discounts, no freebies. And from that point on, the staff went from being overly friendly to being dismissive. For instance, my daughter called the "Ticket and Transportation Desk" to get tickets to the Magic Kingdom, she was told to "use the internet that's free in your room."
Here is what it says on their website:
"We can arrange tickets and transportation to top amusement parks, which eliminates long lines and waiting. Among the offerings are tickets for:
Walt Disney World® Resort
Magic Kingdom® Park
Epcot®
Disney-MGM Studios
Disney's Animal Kingdom® Theme Park
Sea World® Orlando
Universal Studios Florida®
Universal Studios Islands of Adventure®"
They sent me a survey, so they'll be hearing from me.