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Windows 10

K

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My dh downloaded the new windows 10 and has had nothing but trouble. He can't sign on...put in our email address and password and it refuses it. Anyone else had this problem. I am not putting it on my laptop until his problem is rectified. :(
 
Passepartout

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One should make sure their Microsoft username/password are current, and that you know them before starting the upgrade. They are sticklers for security. He may have to use your laptop and do a password reset, then use the new one to move the upgrade along.
 
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KCI said:
My dh downloaded the new windows 10 and has had nothing but trouble. He can't sign on...put in our email address and password and it refuses it. Anyone else had this problem. I am not putting it on my laptop until his problem is rectified. :(
Click to expand...

Should be an easy fix... from Microsoft's help site. If you are not on Windows 8, then click the drop-down in the upper right to change to your current version.

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8
 
pedro47

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What happen if you do not install Window 10?
 
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pedro47 said:
What happen if you do not install Window 10?
Click to expand...

You keep the operating system you have. It's not mandatory. But eventually, what you have won't be supported. You'll find stuff that Win10 does that you'll want. You will possibly want to try Edge browser. You'll see others using the personal assistant, Cortana. And finally, when your computer finally wears out, or will no longer run current software, your next (Windows) computer will run Win10 or whatever it morphs into.

But nobody makes you change. You could still use a Commodore 64, but it wouldn't do much.
 
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How do you know what your Microsoft username and password are? No one has ever asked me for mine (if I even have one).
 
Passepartout

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KCI said:
How do you know what your Microsoft username and password are? No one has ever asked me for mine (if I even have one).
Click to expand...

I think my postulating may have simply contributed to muddying the situation. After re-reading the OP, it seems to be a simple email access problem. Sorry for the confusion on my part.

Good Luck.
 
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Passepartout said:
It's the one you (or DH) might have used to sign on to any MS site. Like (username)@outlook.com, or (username)@ Skype.com, or other MS site. It would probably be linked to an email address you could use to request a password reset. Probably the one the request to install Win10 came in to.



Frankly, I don't even know why, or if, it's requested in order to set up a new operating system. That was just a guess. Does the computer in question access your router? That might be that SSID/password it's after.
Click to expand...


Sorry, I have to jump in because you are leading the op astray by guessing and bringing up router passwords.

http://windows.microsoft.com/en-us/windows-8/passwords-in-windows-8-faq

OP - When setting up Windows its possible to have it automatically log in to a Microsoft account (Hotmail, MSN), a local machine user account, or no account / password at all. It would depend on what you chose when you first took the computer out of the box and started up for the first time, when it runs through the initial setup


Sent from my iPad using the strange new version of Tapatalk
 
Passepartout

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KCI said:
My dh downloaded the new windows 10 and has had nothing but trouble. He can't sign on...put in our email address and password and 'it' refuses 'it'. Anyone else had this problem. I am not putting 'it' on my laptop until his problem is rectified. :(
Click to expand...

Sorry about the confusion on my part. Can you sign on to your email from a different computer? If so, and the problem is only on the newly loaded OS computer, you should be able to request that exact email address and password from the provider. I had a similar issue when I first got a new computer setting up my email. It seems I was constantly making a small typo over and over, and duh- no wonder 'it' wouldn't accept it. In my case the problem was operator error.
 
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See post #3 in this thread if you need to reset your password.
 
pittle

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We have upgraded 4 computers to Windows 10 since Friday. We had reserved the upgrade and it just popped up Thursday on the first one and asked if I was ready to upgrade or schedule it. I chose schedule thinking I would wait a month or so, but I only had Thursday, Friday, or Saturday to choose from. I chose Saturday a 6PM so that I would have time to do a back-up and an image before I did it. It went flawlessly.

I like it. I like Edge, but have not been able to fined an Ad Blocker for it. It sure has zillions of ads, even when I opted out of most everything. So, for now, I am staying with Firefox with AdBlocker Plus for my default browser. and I can keep my favorites folders in the left sidebar. I still click on the Edge a couple of times a day just to become familiar with it.
 
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I downloaded Windows 10 on my laptop yesterday and it went smoothly and since I changed the password (we both use the same ones) even dh seems to be having no problems. My only problem so far is all the files in My Documents became read only files. I have Office 2010. I spent a lot of time on live chat with Microsoft today and thought he had fixed it BUT I found out after we signed off that was not the case. So I went into My Docs and saved each "read only" file to a slightly different name and eliminated the originals and now have solved my own problem. The techie tried to talk me into Windows 365 office program ($99 a year but you get unconditional help). I told them I know how to use my program and at my age just trying to adjust to windows 10 is enough for now. I did put Internet Explorer as my default browser but do check out Edge periodically. Our Norton system sent some message when Edge was the default saying Edge didn't accept add ons like Norton or something of that nature. So we are solving each issue we face and slowly are getting familiar with all this new stuff. 'We found that when I made a change to my system, it changed his also so we went into settings and unsynced our systems so now we can have different desktop photos, etc. Thanks for all the advice given. Always can count on Tuggers to come to the aid of the helpless.:cheer:
 
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Passepartout

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The reason it doesn't like your Norton or other anti-malware stuff is that Microsoft Security Essentials is built-in to Win10. The add-ons just duplicate what's there and will be continually updated when new malware comes along. The aftermarket add-ons only update when you tell them to update.

And yes, Office 365 is a subscription for $99/yr. I wonder what will happen with Adobe Open Office and Win10.

Jim
 
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Well I turned on my system today and everything I changed from read only is back to being read only today. I am beyond ticked off! I will try today to change back to Windows 7 because I can't spend half my day changing files only to have them back to read only the next day. UGH! Think carefully before you switch to W10.
 
bogey21

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KCI said:
Well I turned on my system today and everything I changed from read only is back to being read only today. I am beyond ticked off! I will try today to change back to Windows 7 because I can't spend half my day changing files only to have them back to read only the next day. UGH! Think carefully before you switch to W10.
Click to expand...

I'm sticking with Windows 7 until my laptop or I die whichever comes first. If it is my laptop, my new one will no doubt come with Windows 10 loaded which will allow me to avoid having to navigate the upgrade.

George
 
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