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Who has T-Mobile?

Elan

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I know they get slammed a lot, but for those that have T-Mobile service, how has your service and overall experience been? They have a plan that would be prefect for me, I think, and since I'm off contract with AT&T and own a GSM phone, I'm considering switching.
 

chibuilder

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I know they get slammed a lot, but for those that have T-Mobile service, how has your service and overall experience been? They have a plan that would be prefect for me, I think, and since I'm off contract with AT&T and own a GSM phone, I'm considering switching.

As with most carriers, it seems to depend on where you live, work and use the phone. I have had Tmobile for years and find no problems in the area we live and work. Their rates seem to be among the lowest but the key is really to find people who use the service in the areas you will.
 

Hophop4

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I have T-Mobile too and have not had any problem with them at all. I have a Blackberry phone and I am able to use it to log on the internet on my laptop with no extra charges where resorts don't offer free wifi.
 

Elan

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As with most carriers, it seems to depend on where you live, work and use the phone. I have had Tmobile for years and find no problems in the area we live and work. Their rates seem to be among the lowest but the key is really to find people who use the service in the areas you will.

Thanks. I've asked around work some. Not many T-Mo subscribers.
 

glypnirsgirl

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I have had TMobile for more than 10 years.

There are two spots around town where my calls drop. It is so consistent that I just warn whoever I am talking to that the call might drop. In one area it is so consistent, that I tell the people I regularly talk to "I am coming up on Minnis." And they know that I will call them back in about 30 seconds.

I have been really happy with my service. I also provide phones for my employees so I have about 6 people on my plan and no one has complained.

elaine
 

sunshine4

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We too have had them for years. Very happy with them. Only one place I visit I do not get reception in the country in MS just outside of Memphis. No drop call problem except in a few places in the country never in a city. Much cheaoer than att.
 

Poobah

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Voice Mail Problem

We had T-Mobile for quite a few years and the coverage was great. Our problem was voice mail. Sometimes it would literally take days to get to us. T-Mobile acknowldege the problem, kind of, sort of. They suggested that I turn my phone off at least once a day so that things could get sync'd up.

BTW, T-Mobile has great customer service.:D

We are now on Verizon only because of the voice mail issues.

Cheers,

Paul
 

mtngal

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I've had T-Mobile for 10 years also. I couldn't afford to change to another provider - no one (including T-Mobile now) offer a service plan like mine (not very expensive and fairly small number of anytime minutes). At the time we started, there were only two carriers that had cell service in our area (Cingular and T-Mobile). Verizon now has service, but I don't know if AT&T has continued to cover our area. There's a couple of small communities in my area that still have no cell phone coverage at all - doesn't matter which carrier you have.

I have a droid phone that I like very much. The internet service is pretty convenient to use, whether I'm using the cell service or a wireless network. I have no desire to change at the moment.
 

T_R_Oglodyte

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You should be aware that T-Mobile is a dead man walking. In the bigger scheme they will either merge with AT&T or they will be sold off in bits and pieces.

T*Mobile as it exists now is unable to compete in the market. They can't go toe-to-toe with AT&T, Verizon, and Sprint because they aren't big enough, their coverage is inferior, and they lack the capital to upgrade. Their sole advantage over those companies is that they are better if you need international service. On the other end of the spectrum they can't compete with all of the low-cost options, such as Virgin (most of which are also connected to Sprint). Their sole advantage versus the big companies is that they are low cost, so they've already honed in on the most price-conscious sector of that market. They keep rolling out low cost plans, but they don't acquire many new customers; instead all that happens is that their existing price-conscious sector of the market rolls over to the new plans. The result is little gain in new customers, but declining revenue per customer. Simultaneously they are seeing steady pirating of their customer base to the basic, low cost providers.

Sprint's goal in fighting the proposed T*Mobile acquisition is simply to scuttle the proposed merger with AT&T so that T*Mobile will be forced to sell whatever assets it does have at fire sale prices.

*****

My thought is that if you see a good contract that fits your situation, by all means grab it and try to lock it in for as long as you can. But expect that at the end of the contract you will be dealing with a new carrier.
 

tompalm

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Concur with Steve Nelson above. T-Mobile will not be around much longer. The customer service is not what it use to be and the same thing might be true about the network in the future. If ATT doesn't buy them, they will slowly be sold off and who knows how you will be treated then. I would make an assumption that the ATT deal goes through and your contract would hold that you signed with TMobile. So, if you can get a better deal with TMobile and you like to gamble, go for it. Otherwise, go with another carrier.
 

T_R_Oglodyte

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Concur with Steve Nelson above. T-Mobile will not be around much longer. The customer service is not what it use to be and the same thing might be true about the network in the future. If ATT doesn't buy them, they will slowly be sold off and who knows how you will be treated then. I would make an assumption that the ATT deal goes through and your contract would hold that you signed with TMobile. So, if you can get a better deal with TMobile and you like to gamble, go for it. Otherwise, go with another carrier.

As I understand, the AT&T is the only carrier for whom T*Mobile's equipment has any value. Given that T*Mobile is a soon-to-be-twitching corpse, a merger with AT&T was the only logical option from T*Mobile's standpoint - T*Mobile was simply worth less to any other entity.

*****

I think it's likely that any service contracts with T*Mobile will continue to remain in effect. The worst case is that t*Mobile winds up in bankruptcy; in that case the primary assets that have value are the subscriber base. Those subscriber bases only have value if the subscribers are happy. So I think it unlikely that whoever acquires those subscribers will do anything precipitous to drive people away except if a particular plan has a subscriber base the acquiring would just as soon see go away.

I would certainly expect, though, that they would not renew those contracts if the contracts are not profitable.
 

siesta

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I have had tmobile for years and have been pleased. I hope they dont get gobbled up bc less competition isnt often the best thing for the consumer.
 

T_R_Oglodyte

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I hope they dont get gobbled up bc less competition isnt often the best thing for the consumer.
You can hope for that. While you're at it you could also hope that RCI and II stop renting owner deposits to the general public.

A couple of years ago Deutsche Telecom realized it was futile for them to keep pumping capital into T*Mobile because the position is hopeless. Starved of capital needed to compete, T*Mobile is going into a death spiral. Their operating income per subscriber is flat to declining, while at the same time they are losing market share. The future for T*Mobile is one of the following:

1. Be acquired by someone else, most likely AT&T.

2. Carve themselves into pieces and sell of those pieces to the highest bidders.

3. Go bankrupt and shut down with the court auctioning off assets.

Hoping otherwise isn't going to change reality.
 

Elan

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Yes, I'm well aware of the pending merger with T. Actually, it's part of the reason I'm considering switching now, as often when carriers get acquired or otherwise change plans they grandfather in existing plans. If T acquires T-Mo and grandfathers in the plan, I'd have the best of both worlds -- good plan and huge network. If T scraps the plan, I'm no worse off than I am now.
 

rhonda

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I have older T-Mo cell, data and home phone (VoIP) plans. It will be interesting to see what becomes of our service plans, especially the home phone, as merger/take-over events unfold.
 

mtngal

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An interesting discussion about the possible future for T-Mobile. I've noticed that I occasionally get weird things happening with my service, so have wondered if they are maintaining some of the remote sites as well as they used to, pending the sale of the company. I've also wondered if AT&T would close-down/shut off some of the cell sites - when I got my phone there were only two services in my area - T-Mobile and Cingular. At the time T-Mobile rented bandwidth from Cingular's tower. I thought I had read that when AT&T took over Cingular, they either sold off some of the towers to T-Mobile, or else turned the running of them over - it's rather hazy in my mind so perhaps I have it wrong. In any case, I would have thought that AT&T phones would work in our area since Cingular did, but was told by someone who had AT&T prior to the merge, that it hadn't changed. Is it likely that AT&T would stop service to some remote areas now covered by T-Mobile?

One of the nice things about T-Mobile was that you didn't have to sign a new contract when yours ran out, you just kept the same plan. Our basic plan hasn't been offered in years and it hasn't changed even though we've added features/packages as we've upgraded phones over the years. Our plan has minimal minutes and we rarely use all that we have. If AT&T were to buy T-Mobile, would they be able to say that I had to buy a (more expensive) plan with more minutes if I were no longer on a contract?
 

carl2591

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was an alltel customer for years till verizon gobbled them up. stayed on old plan till needed to add a phone.. cost was going to be high so switched to t-mobile aka dead man walking.

the service is not as good as the alltel/verizon. lack of signal, poor call reception etc. when contract is up looking at virgin moble or some other no contract carrier.

but, hey the t-mobile girl is hot.. thats got to count for something.. :D
 
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