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where did all the marriott getaways and exchanges go

burg1121 said:
Someone should ask the question to a sales rep at a presentation
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While sure to be entertaining, I doubt it will draw any real answers that we can rely on.
 
burg1121 said:
Someone should ask the question to a sales rep at a presentation
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That is easy. II is dead, buy DC points :D

Have I got a deal for you ;)

The new indedpendent vacation company may be shopping its business to the highest bidder, but who knows. I am sure they have an out clause with II and they have been going for 2 years. Maybe RCI will pay more for the inventory, but probably a computer glitch.
 
There were so many weeks available as getaways at DSV1, DSV11 and SR when I booked a week in Nov and when I looked last week there were still lots of units available. I was thinking of booking another week and now they're all gone.

Lynn
 
There are a few weeks on Hilton Head available in the November/December timeframe. They are at Sunset Point, Harbor Point and Monarch.

Nothing at Grand Ocean, Barony or Surfwatch. Nothing in Myrtle either.
 
This issue is not just affecting MVCI nresorts that are part of the DC - ALL MVCI globally is affected . There are no Spanish winter weeks showing at all and that is both Exchange and Getaway. So this must be a system issue for II.

Currently I have a request in for an exchage into Paris I'lle de France and Son Antem - is this being screwed by this isue ??
 
There were also some units available to rent on the Marriott hotel site for Crystal Shores in October---they are no longer there. I actually saw them on Friday and I was going to book it on Saturday--long gone!!!
 
ilene13 said:
There were also some units available to rent on the Marriott hotel site for Crystal Shores in October---they are no longer there. I actually saw them on Friday and I was going to book it on Saturday--long gone!!!
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Not sure what you were looking for (view/number of days) but I can see half of October and half of November available for rent at Marriott.com as Crystal Shores.
 
Problem with "our system"

I just spoke to Tiffany at the Marriott II desk. She checked with their IT folks and reported back to me that it is a problem in "our system" and that the IT team is working to get the weeks to appear again.

As she said "it's not that the weeks aren't there, it's just that they are not showing up."

Hope to get things back and working again very soon! Would appreciate you all posting when you see things working again.
 
My hope is that when they do get this fixed, the inventory will be better since no one will have been able to score an exchange for a while and people have likely still been depositing weeks during the same time.
 
My question is does that mean the pending requests are still going through but not the instant match?
 
RBERR1 said:
My question is does that mean the pending requests are still going through but not the instant match?
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Don't know, haven't seen anyone confirm that they have had an ongoing searched filled since Friday when this all started.
 
dioxide45 said:
My hope is that when they do get this fixed, the inventory will be better since no one will have been able to score an exchange for a while and people have likely still been depositing weeks during the same time.
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I was thinking the same thing, place those ongoing requests now. When the deposits come back your more likely to make a match.

All the conspiracy theories were a good laugh, either marriott owners are incredibly nervous and paranoid, or they have great imagination and sense of humor. However, I was surprised not to see the "marriott is switching to rci" one, unless I missed it while skimming thru.
 
siesta said:
However, I was surprised not to see the "marriott is switching to rci" one, unless I missed it while skimming thru.
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Post #42..
 
Everyone laughed when people talked about DVC going to RCI, too. I was one of them. Boy, were we all wrong.

It would never surprise me to see Marriott move to RCI for the rental arm alone. Marriott wants people in their new point system, and I doubt they care anything about owners' love of II. DVC didn't care one bit.
 
rickandcindy23 said:
Everyone laughed when people talked about DVC going to RCI, too. I was one of them. Boy, were we all wrong.

It would never surprise me to see Marriott move to RCI for the rental arm alone. Marriott wants people in their new point system, and I doubt they care anything about owners' love of II. DVC didn't care one bit.
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And the fact that RCI's support for a point based system is now light years ahead of II.
 
One theme that I've seen from several people who have taken update in the last several months is that Marriott owners will not be able to "trade up" in II by the time the June 14th deadline arrives. From the posts it seems that the conversation was primarily in terms of size. It has already been reported that the Marriott studios are not pulling 2 bedroom units except in the off off season. The restriction may be lifted the day of the exchange or the day before but it seems firmly in place throughout most of flexchange time. Perhaps this "glitch" came about while trying to program the system restricting the 1 bedroom lock offs to match with 2 bedrooms as well.

Hopefully we will have an answer soon. I'm hoping for the "nothing is changing and you will be able to trade your units through II like you always have be able to do in the past."
 
This is what just came up on II community forum from Interval itself:
"To all members concerned about Marriott inventory not showing up in their search, we are aware there is a technical issue and we are currently working on resolving it. We will be sure to post an update as soon as possible. Sorry for the inconvenience and thank you for your patience as we are working quickly to resolve this issue."
 
tschwa2 said:
One theme that I've seen from several people who have taken update in the last several months is that Marriott owners will not be able to "trade up" in II by the time the June 14th deadline arrives. From the posts it seems that the conversation was primarily in terms of size. It has already been reported that the Marriott studios are not pulling 2 bedroom units except in the off off season. The restriction may be lifted the day of the exchange or the day before but it seems firmly in place throughout most of flexchange time. Perhaps this "glitch" came about while trying to program the system restricting the 1 bedroom lock offs to match with 2 bedrooms as well.

Hopefully we will have an answer soon. I'm hoping for the "nothing is changing and you will be able to trade your units through II like you always have be able to do in the past."
Click to expand...

The only people we have heard from that have indicated that owners will not be able to "trade up" in II anymore is the sales staff that is desperate to make a sale using the FUD sales technique.

While I have noticed that our studios can see fewer 2BRs than our 1BR. The 1BR units can seem to see the same number of 2BRs as the 2BR units can. I haven't seen where the restriction on studios not seeing 2BR units is still in effect during flexchange. I have experiences a situation where a studio couldn't see a 3BR during flex, but an II rep was able to confirm the exchange over the phone.
 
Caribbean-lover said:
This is what just came up on II community forum from Interval itself:
"To all members concerned about Marriott inventory not showing up in their search, we are aware there is a technical issue and we are currently working on resolving it. We will be sure to post an update as soon as possible. Sorry for the inconvenience and thank you for your patience as we are working quickly to resolve this issue."
Click to expand...
That was a long time coming. Why did they wait so long. :rofl: This is a huge relief for me.
 
rickandcindy23 said:
That was a long time coming. Why did they wait so long. :rofl: This is a huge relief for me.
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Or maybe it is just the "company line" to cover up bigger things?:D
 
dioxide45 said:
Or maybe it is just the "company line" to cover up bigger things?:D
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We do love our conspiracy theories on TUG, don't we? :hi:

You have no idea how happy I am that II didn't lose Marriott. I haven't even paid my fees for 2013 for my first week. I am only just recognized as a Marriott owner this month.
 
dioxide45 said:
The only people we have heard from that have indicated that owners will not be able to "trade up" in II anymore is the sales staff that is desperate to make a sale using the FUD sales technique.

While I have noticed that our studios can see fewer 2BRs than our 1BR. The 1BR units can seem to see the same number of 2BRs as the 2BR units can. I haven't seen where the restriction on studios not seeing 2BR units is still in effect during flexchange. I have experiences a situation where a studio couldn't see a 3BR during flex, but an II rep was able to confirm the exchange over the phone.
Click to expand...

I am not saying this will happen but offering something I think may be more plausible than the Marriott's disappeared because they are changing to RCI. My 1 bedroom could see the 99.5% of the same 2 bedroom inventory outside of flexchange as the 2 bedroom last week too. My theory was that possibly they are reprogramming it NOW so that the 1 bedrooms won't see as much as the 2 bedrooms and in reprogramming the glitch occurred. I'm hoping it's all FUD too. Since I bought post DC I can't enroll, I've been very happy with what I can get with a Marriott lock off and hope it continues. If it changes I will try to dump it and move on.
 
I'll throw another random theory into the fray with absolutely no evidence to back it up.

There's speculation that DC is due to be extended to Europe and Asia on 5 June. Maybe that means a need for reprogramming the computer? Maybe also it means a need for some inventory to match up with all those PlusPoints that the new influx of DC members will be granted on sign up?
 
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