What is Preferred Check In at Marriott Cypress Harbor?

[CrazyPanda]

Hello,
I did a search and couldn’t find an answer to this. I received an email from about an upcoming stay at Cypress Harbor stating I was eligible for preferred check in? I’ve never heard of this. I didn’t book my stay with a Marriott week. It was booked with an independent. They don’t know I’m an owner. Is this another way to try to book an owners update?
Thanks!

 

[dioxide45]

I've never done this at Cypress Harbour, but have at Grande Vista. You really just check in with the "concierge" instead of the front desk. I don't know where they would do this at Cypress Harbour other than the small area off the lobby where they shuffle most guests anyway after they checkin at the front desk.

It will mainly be a push to get you to sign up for an owner update. BUT you will get to sit down for it instead of having to stand at the front desk. Perhaps they have beverages and snacks. Grande Vista offers, water, soda and wine...

 

[tiel]

The preferred checkin area is in a building near the Activity Center. Around to the left, after coming in the front gate. It's kinda of cramped, with a small waiting area with light refreshments, and then maybe 4 (6?) desks for individual checkin. And the main idea is to talk you into a presentation.

 

[CrazyPanda]

Can I just go to the regular check in?

 

[dioxide45]

Can I just go to the regular check in?

Not sure. I know at Grande Vista they push you into the preferred checkin room. I suspect at Cypress Harbour the gate attendant directs you to the preferred checkin area when you give them your name. At Grande Vista they have people inside the lobby with clipboards asking for your name to direct you to the front desk or preferred checkin. That would be awkward at Cypress Harbour since it is a completely different building on the other side of the property. Not sure what would happen if you just went to the main lobby. You can always check in fairly early in the morning or later at night in hopes preferred checkin folks haven't got in or have gone home.

 

[kozykritter]

Not sure. I know at Grande Vista they push you into the preferred checkin room. I suspect at Cypress Harbour the gate attendant directs you to the preferred checkin area when you give them your name. At Grande Vista they have people inside the lobby with clipboards asking for your name to direct you to the front desk or preferred checkin. That would be awkward at Cypress Harbour since it is a completely different building on the other side of the property. Not sure what would happen if you just went to the main lobby. You can always check in fairly early in the morning or later at night in hopes preferred checkin folks haven't got in or have gone home.

Surfwatch has the same thing as Grande Vista. In my case the guard gate told me I was going to preferred check in and gave me some kind of pass/ticket with my name written on it. The moment I walked into the lobby holding this, a person came over, took the pass and guided me down the hall to an area filled with chairs/sofas, snacks, beverages, etc and told me that my assigned person Brad (who called me in advance of my stay as well) was finishing up with someone else and to have a seat. I did witness someone in that area tell the attendant that they weren't feeling well and wanted to just get their keys and go lie down, and in that case they were led out to the front desk to check in. Time to feign illness!

 

[TolmiePeak]

Yes they are just trying to get you to go to sales presentation. If you really don't want to go just tell them you are not interested unless they give you $1,000 which they won't. Don't budge. I'm guessing those people are paid at least $25 to $50 for each victim them sign up for the presentations.