Obviously all resorts are different, however I have a resort that does not give out the owner info but will make the connection for the inquiring owner. Example.... I have received on several occassions an envelope directly from my resort office but inside was a letter from an enquiring owner about my unit. The inquiring owner nevers knows who I am unless I respond to their letter (by e-mail, phone etc.). I have never asked how this works but it appears an owner submits their letter to the resort office and the office makes the mailing (the cost is surely covered in the maint. fees). This is an acceptable setup with me.
Jim