Use Year for Borrowed Points After Cancellation of Reservation

[SueDonJ]

I prefer to picture the VOA who helped you in a dunce cap.

As you said when our posts were passing each other on the interweb, it was likely connected to the lag in converting your Legacy week to points. That seems to be the most logical explanation.

Amazing how the interworkings of this system can cause us all to pull our hair out!!!

See, that's one reason for the tiara - it keeps my hair in place.

 

[Dewnay]

This would mean that if you borrow points and then cancel the reservation you would still be able to use the points in the original use year -- and the example from my case seems to show that you also can continue to use the points in the year to which they were borrowed.

I tried to make a reservation using borrowed points and this is the window that popped up:





It gave me the impression that if I cancelled the reservation, the points would not go back to the original use year.

Thanks for the clarification.

D.

 

[Fasttr]

I tried to make a reservation using borrowed points and this is the window that popped up:





It gave me the impression that if I cancelled the reservation, the points would not go back to the original use year.

Thanks for the clarification.

D.

Another perfect example of MVC making a change, but not carrying through with the notifications that appear in all areas of the system.


.

 

[jeff76543]

+1

I agree Fasttr.

 

[BocaBoy]

That's what I'm talking about - the system didn't do it seamlessly for me when I thought it should have. When I called in the rep was able to borrow the Points and then book the reservation but it was two transactions with an email generated for each. It seemed like it was very clear in her mind, she didn't hesitate at all when I asked why the system wasn't automatically pulling Points for me. "It won't do that."

I've only tried that one time and maybe it was a glitch? I'll remember this and let you know if it works another time.

I have borrowed points on at least 5 or 6 occasions in the past two years and the system searched seamlessly with the borrowable points every time. All my transactions were done completely online, except for a couple of times when I was canceling or changing a points reservation.