While you shouldn’t need to send a rescission letter in theory, there’s also no downside except for the cost of postage.
Hi! That's what I was thinking, but I am not sure where to send it since I don't have the address from the contract as I did not sign it. Do you know how to find the address in this instance?
Has the charge posted as pending? If this is the case, then you need to wait until is finalized. At that point, it should clear. But, if it doesn't, then you can protest the charge.
It will be hard to rescind something without having a contract. In addition, HGV is the parent company of 3 different TS, namely Hilton Grand Vacation Club (HGVC), Hilton Club (HC) and Hilton Vacations Club (HVC). They each have their own rescind process (different address). HVC is trust points where HGVC and HC are deeded property. I know that sales is pushing trust points, HVC.
Hi! The charge moved from pending to posted on the AMEX credit card that they had me open (this was the only paperwork I signed. It was for the credit check/credit card account alongside a payment overview of what the fees would be for the TS. The actual contract with the notary though was not signed. The notary explained that we could back out and he did email for it to be canceled and voided/notarized the paper receipt for the credit card charge).
I believe my contract would have been for trust points, as the plan being discussed was about getting a specific amount of points per year. However, the notary's email signature in the copy I have of his cancellation email says HGVC. Does this mean I need to find the HVC address? Would I just send it to their corporate address?
if you didn't sign a contact, it seems there is nothing to rescind.
I've read in other threads that even though I didn't sign, it could still be helpful to send a letter with the contract # (which I do have), explaining the circumstances. So I'm just trying to find what address to send that to cover my bases. I plan to call the notary and dispute the charge, but I am nervous that it won't drop off.
The
Curious - Why are you using a Notary to handle this?
.
I was given their business card after they emailed their internal team that my contract was to be canceled/refunded and was told to call if I had any problems. I figured I could call them to get into contact with whoever needs to cancel it to confirm it was canceled as I called AMEX and they had advised me to contact Hilton before disputing the charge, so that's why I was going to contact them.
Was your notary an HGV employee? Your notary did a lot of things that I had no authority to do when I was a notary.
Yes, they were an HGV employee.
I'd be very careful going this route. My question is: "Who does the Notary represent -- the buyer or Hilton"?
I am not sure the Notary represents your best interest. Ask yourself as to who is paying for the Notary?
With that said, I would pursue your cancellation directly with Hilton.
Best of luck!
.
Should I just call Hilton's customer service number then?
Was your notary an HGV employee? Your notary did a lot of things that I had no authority to do when I was a notary.
The notary was the HGV employee who was going to walk me through signing the contract. We asked them to call AMEX to get the charged dropped and they then sent a cancellation email for our contract to their internal team to handle. They then signed the CC receipt and voided it and stamped it with their notary stamp.
-
No - the contract was on an iPad (no physical copy); I have the contract number from the printed email the employee sent out to the cancelations department.
Who is "they?" Was the CC receipt the original that charged your CC account or the one that credited back to your CC account? I'm not sure that a notary signature and stamp on a CC receipt has any effect at all. Any chance the notary was in cahoots with the sales team? What state were you in when all this happened? Rules for notaries are state-specific.
They are the HGV employee who is also a notary, who was going to be the representative who walked me through signing the contract. I told them I didn't want to go through with it, so they said that was OK, that I was not legally bound to anything yet, and that I didn't have to sign the contract. This employee said the AMEX charge would drop off in 72 hours. They then called someone on another team to get that canceled and sent an email requesting a cancellation (I have a printed copy of this email). The credit card receipt is a paper I was supposed to sign to confirm the charge with the employee/notary before going through the contract (it has the amount billed, account number, etc), but when I said I didn't want to go through with it, they took the paper, wrote void on it, signed it over their printed name on the receipt and then stamped it with their notary stamp. I assumed this could be used as proof that the charge could be canceled to AMEX if I needed?
This happened in South Carolina.
If you didn't sign the contract what is your concern? There is nothing to worry about.
The charge has not dropped off my credit card statement as I was told. I am trying to contact Hilton to get it dropped (as advised by AMEX) but am getting the runaround.
