Kerry we were just there, too.
.
I was in the same boat with our 7-day passes from RCI that we upgraded to 10-day passes for Josh and his girlfriend, so here is how it went:
Our son's pass, they automatically credited the full value of the pass, at Disney prices, then charged us something like $96 more for the 10-day.
A week later, Saturday, the 2nd of February, we went to upgrade his girlfriend's pass. The gal was going to charge about twice the amount for that same upgrade, so we asked why the difference. Rick showed her the chart, reminded her that the pass was a 7-day parkhopper plus, non-expiring pass, so the difference should be about the $90 in tax. She agreed and credited us the full gate price.
This is how our upgrade to annual passes went in September, also. We were credited Disney price for the passes and paid the difference between their cost for the same pass and the annual pass.
The nice woman at the ticket window didn't say she was doing anything special for us. She said we were right and her initial upcharge was not correct. Very nice!
