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Unable to login

I

IT Guy

newbie
Joined
Aug 4, 2006
Messages
24
Reaction score
14
Location
Salinas, CA
My login is no longer working. I have tried several different family logins. None work. Are others able to login?
 
I wasn't able to log in on Friday or Saturday. I had to call Wyndham. Turned out my online account was deleted again. The second time since the new system implementation. So I'm on my third account with the new system. Sad thing is that I'm still missing 231,000 points. The other times I called, I was told that there was a ticket open to do a points audit and that I could do nothing else but wait. This time when I called, the rep said she could see where I called about the points issue, but that an audit ticket was not opened. She tried to research to see if there was anything that showed up that she could correct without an audit, but she stated that she ended up opening the ticket up, and that I now have to wait another 6-8 weeks, which is what they told me over 2 months ago. Very frustrating experience since May.
 
CruiseGuy said:
I wasn't able to log in on Friday or Saturday. I had to call Wyndham. Turned out my online account was deleted again. The second time since the new system implementation. So I'm on my third account with the new system. Sad thing is that I'm still missing 231,000 points. The other times I called, I was told that there was a ticket open to do a points audit and that I could do nothing else but wait. This time when I called, the rep said she could see where I called about the points issue, but that an audit ticket was not opened. She tried to research to see if there was anything that showed up that she could correct without an audit, but she stated that she ended up opening the ticket up, and that I now have to wait another 6-8 weeks, which is what they told me over 2 months ago. Very frustrating experience since May.
Click to expand...
Ask OC to open a case. Make sure OC emails you the case number so you have the reps email address. I had a couple of tickets open or supposedly open. Then I received an email stating my isssue was resolved but didn't state what issue was resolved. I couldn't see where anything had changed online so I called in and asked OC what issue was resolved. OC couldn't tell either and would have to check with IT and opened a case on some points in wrong points bucket that would expire this year. A week later I emailed the OC rep asking for an update. Within 24 hrs I had received goodwill points in the use year I wanted to move the expiring points to. The points expiring this year OC couldn't move them either using point deposit feature for some reason and they still show if I can use them this year.
 
Hold tight, we’ll be back.


We’re currently in the process of updating our systems. Thank you for your patience as we continue to upgrade your online experience.
 
I too received the following message:
Hold tight, we’ll be back.
We’re currently in the process of updating our systems. Thank you for your patience as we continue to upgrade your online experience.

That's code for, We found another way to screw you over. We don't care what you think and will continue to make your online experience as worse as possible.
 
55plus said:
I too received the following message:
Hold tight, we’ll be back.
We’re currently in the process of updating our systems. Thank you for your patience as we continue to upgrade your online experience.

That's code for, We found another way to screw you over. We don't care what you think and will continue to make your online experience as worse as possible.
Click to expand...
I am getting that too. I'm really hoping they are making some improvements! They are very long overdue.
 
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, you@your.address and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

IBM_HTTP_Server at www.clubwyndham.com Port 80 This is what I get today
 
Here the latest message I'm receiving:
Your owner website is currently unavailable.
We’re currently in the process of updating our systems.

The Vacation Planning Center cannot process transactions at this time. We expect the call center to resume normal operations Tuesday, August 29, at 8 a.m. ET. We apologize for the inconvenience.

Your owner website will be back online soon.

Code for: Ha Ha, we got your money and you can't use the website. We're screwing the hell out of you. Ha Ha!
 
I can't do a cancel though. Spins and takes me back to the page with the final cancel button.
I could add a guest certificate.
 
The reservations/cancellations I did Monday morning, are showing correctly, but none of the transactions are showing in the points statement. I also have less points available for new reservations than I should have. The difference could be the cancellations.
 
The system is not letting me cancel a New York reserveration.
 
IT Guy said:
My login is no longer working. I have tried several different family logins. None work. Are others able to login?
Click to expand...

Now that the site is back up, I am now no longer able to access the site. No log in for myself or husband.
 
Wednesday morning and not able to log in. I was logged in yesterday but now it says that "something is wrong" check my username and password. UGH they are correct. now to wait until they open.
anyone else having problems? they are telling me that I am not registered.
 
Last edited:
joanncanary said:
Wednesday morning and not able to log in. I was logged in yesterday but now it says that "something is wrong" check my username and password. UGH they are correct. now to wait until they open.
anyone else having problems? they are telling me that I am not registered.
Click to expand...

You may have to call and have them reset your account. That was a message I got after login had been working in first 4 weeks of the new site, then all of a sudden stopped working. Took me 2 phone calls to Owner Care/VC. The first time said a ticket would be put in. Nothing happened. Second time a few weeks later I finally got access. And then emails about that several weeks later.
Whole thing was weird. It all had to do with the new login/usernames.
 
I've been getting the account unavailable warning for days as well. I have a contract set to come in. I had no ARP before. Now I have even less than I did. Geez!
 
I have never had an issue with this new website, well at least with trying to log in. Today I try to log in and it does not allow me. Try a password reset and userid not found. Try to recover my userid and it tells me my membership is not registered. Guess I got lucky, was able to resign back up with the same extra userid and now it works.

Go figure.
 
bendadin said:
I've been getting the account unavailable warning for days as well. I have a contract set to come in. I had no ARP before. Now I have even less than I did. Geez!
Click to expand...
I have been telling them there has been a problem with that since MARCH! Sorry for the caps, but I was one of the people who signed up before the launch, and would send feed back. It happenes to me twice before the launch even happened. They knew it was a problem, and never fixed it. Also people, they are still trying to make everybodys loging cap locks. Its pissing me off.
 
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