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Trouble getting into RCI Points for last 24 hours

Sandy VDH

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
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Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, Legacy HGVC Elite, WM, HICV, +
I get this message on both my HGVC account and my RCI Points account.

"Sorry, we were unable to process your request at this time. Please try again - if you continue to get this message, please call the Call Center. (PTWEB00)"


Is anyone else getting it as well?
 
No. I just logged in and have been on RCI Points a total of three times today. I haven't had any problems.
 
I kept trying to search for the "Caribbean". It turns out that is the problem.

That code is currently not working in a points search. You can only look island by island.
 
That's a glitch they probably know nothing about. RCI searches are already labor intensive, compared to II. :rolleyes: You can only search points 30 days at at time in one region. UGH!
 
Last edited:
They do know about, problem is I didn't.
 
Why is RCI still showing unit available and when you go to confirm or hold it says it might have been taken. Have they not fixed that issue either?
 
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