Can you read this letter and tell me if I am out of the contract but lost all the $$
http://www.vozdeguanacaste.com/en/articles/2015/01/18/timeshare-fraud-coco-beach
This is an article that is what happened to me. I received this letter.
Ms.Griffin,
Thank you for your email. I understand the procedure of the presentation and how it is offered. I also understand the paperwork that constitutes your contract. During the sales presentation, when you chose to purchase there is also a procedure that every new member must go through to obtain their final signed copies of their contract. This entails not only providing your information and authorization for the elaboration of the contract and the signing of the documents, but also the signing of additional documents with the Developers Representative who at that point explains to you not only who to contact for your different use needs, but also our liability and your responsibility should you choose to rent your week(s). Some resorts in the industry do not allow provisions for rental, however, as we do, and as we understand that there is a myriad of companies who offer this service, we are very clear in explaining that we do offer our own rental pool for owners that does not have a fee for use, however, at the same time is not guaranteed, and in the event you choose to use an agency of your choice, you can do so, with the understanding that the Developer does not endorse any outside companies and will not intervene. Having said that, I think it is clear that we cannot assist you with the company you chose for this service.
The terms for cancellation are also very clearly depicted in your contract, and we were never provided a cancellation request by you, in person or in writing. Just as you have sent the inquiry below, you could have used the same method to send your cancellation request. You were contacted by our member services department as well as our billing department on several occasions and your request for cancellation was never brought up.
I do not know what kind of recovery this second company is hoping to make with your membership as I have also checked into the status of your account and it has been cancelled for months now due to the fact that it was never paid for. Your promissory note is in default and instead of the resort sending you to an outside collection agency which could have affected your credit, the resort chose to retain monies paid as liquidated damages.
At this point any complaints you have regarding the use of your membership, either personally or through rental are a moot point as your membership was never paid and you became in default with the legal binding contract that you signed at the resort.
If you decide that you need to report your situation to the parties mentioned below, please be sure to mention that you do not own a membership due to non payment and please provide what you can that is documented, as hearsay cannot be proven and we will provide all of our documentation that is mostly contrary to your account of events passed.
If you have any questions on how to reinstate your contract, please feel free to contact me and I will see how we can accommodate you.
Regards,
Monique Kinsey
Members Services
Playas de las Palmas
Guanacaste, Costa Rica
506 2670-0357
VOIP 407 574-7853