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Timeshare exit team questions any complaints? for real

Wow. That was a very nice post. Formatting and all. I'm going to put that on my 'quote' list for these all too frequent 'exit-strategy' posts.

Cheers to you..

Thanks for the compliment like many on here that post I too have grown passionate about helping others I get jealous every time I see DeniseM's post count. :)

No but in all seriousness I believe this site would rank among the top on the Internet for helping others a lot of you veteran users helped me with the basics of timeshares. I am just reiterating what I learned from you guys. :)
 
Thanks for the compliment like many on here that post I too have grown passionate about helping others I get jealous every time I see DeniseM's post count. :)

No but in all seriousness I believe this site would rank among the top on the Internet for helping others a lot of you veteran users helped me with the basics of timeshares. I am just reiterating what I learned from you guys. :)

I'm in the same boat. I was able to come here and quickly shed two timeshares and get ideas on getting rid of thee others so now I share what I can when I can.
 
im genuinely curious as to where you own, and what efforts you have made to give your ownership away prior to contemplating spending thousands of dollars on a random company?
Hi. We have seen the Timeshare Exit Team presentation and my mother, who's already tried up-front fee companies to sell her timeshare, is tempted because of their money-back guarantee.

We've tried giving ours away here on the TUG Bargain Basement boards, we've tried deed back, we've tried Craigs List. We are open to any additional suggestions. Right now we're offering ours (an annual red week at a low maintenance fee resort) for free with 2016 maintenance fees paid and up to $150 in closing costs paid. What more can we do?
 
Hi. We have seen the Timeshare Exit Team presentation and my mother, who's already tried up-front fee companies to sell her timeshare, is tempted because of their money-back guarantee.

We've tried giving ours away here on the TUG Bargain Basement boards, we've tried deed back, we've tried Craigs List. We are open to any additional suggestions. Right now we're offering ours (an annual red week at a low maintenance fee resort) for free with 2016 maintenance fees paid and up to $150 in closing costs paid. What more can we do?

Have you overtly and recently asked the resort HOA in writing if they would accept a "deedback"? Via quit claim deed, they might just take it back.
The HOA might decline, or they might ask you (you could even offer) to pre-pay a year's maintenance fees to accept a "deedback"; the latter fees would still be much less money than any (...ahem) shaky and unreliable "exit" outfit will extract from you. BTW, the exit outfit's "money back guarantee" is just empty, meaningless words.

It can't hurt to ask, although I'd suggest doing so in writing, sending your request directly to the HOA President (address can probably be found in a resort newsletter). I would not seek or accept telephone input of a desk clerk; that response would not necessarily be correct, informed, or even authorized to be given in the first place.
The effort would cost you nothing more than a few minutes to prepare your written "deedback" request and the cost of a postage stamp. Whaddya got to lose?

Just a suggestion, surely worth another try. Good luck.
 
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Hi. We have seen the Timeshare Exit Team presentation and my mother, who's already tried up-front fee companies to sell her timeshare, is tempted because of their money-back guarantee.

We've tried giving ours away here on the TUG Bargain Basement boards, we've tried deed back, we've tried Craigs List. We are open to any additional suggestions. Right now we're offering ours (an annual red week at a low maintenance fee resort) for free with 2016 maintenance fees paid and up to $150 in closing costs paid. What more can we do?

So, if they don't give you your money back, are you prepared to sue them? Or how exactly will you enforce their "guarantee."

*Also, you haven't bumped your Ad on the Bargain Deals Forum, since Jan. 25th. To keep it visible, you should bump it once a week.
 
Hi. We have seen the Timeshare Exit Team presentation and my mother, who's already tried up-front fee companies to sell her timeshare, is tempted because of their money-back guarantee.

We've tried giving ours away here on the TUG Bargain Basement boards, we've tried deed back, we've tried Craigs List. We are open to any additional suggestions. Right now we're offering ours (an annual red week at a low maintenance fee resort) for free with 2016 maintenance fees paid and up to $150 in closing costs paid. What more can we do?

why not offer to pay a years worth of maint fees ahead of time? surely that will be thousands less than the upfront fee?

in your marketplace ad (which expired months ago btw)...you mention you will only pay UP to $150 in closing costs....id think given your situation youd pay 100% of the closing costs before youd consider spending thousands of dollars elsewhere.

what was the resorts answer to your hand written letter to the HOA requesting a deedback?
 
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One of our local TV 'consumer advocates' had a spot this week on how wonderful Timeshare Exit Team was in helping a couple get out of their Mexican timeshare after another exit company scammed them out of $20k.

It was basically an ad for Timeshare Exit Team. The owners said they had purchased a timeshare in Mexico and had never returned. They just wanted out of paying the annual maintenance fees year after year. They'd been cold-called and paid some other exit company $20k upfront, then nothing. Timeshare Exit Team felt so sorry for them that they waived their $4k fee and got them out of their contract for free.

This just irks the he** out of me. First, Timeshare Exit Team (touted as a 'Local' company) got much more than $4k worth of advertising with our local station. Second, why don't I know people who don't have a problem throwing $20k around? Tell you what; if your contract is paid and your maintenance fees are around $1k a year - give me the $20k and transfer your timeshare over to me! I'll use it with your money and when the $20k is gone, I'll either be dead or close to it. And (*AND*), not only did they throw $20k out the window ... how much was their original contract??? And they NEVER went back???? ReallY? I just don't understand (nor do I think I want to) how some people think.

So, if you have an extra $4k and don't feel like putting a few listings here, redweek, ebay, etc. Fine. Give it to some schmuck who may or may not do the job. If you have an extra $20k - give it to me and I'll take your timeshare, trade it for back-to-back weeks at the places I already go, and will think fondly of you as I drink my cold Negra Modelo on the beach.
 
One of our local TV 'consumer advocates' had a spot this week on how wonderful Timeshare Exit Team was in helping a couple get out of their Mexican timeshare after another exit company scammed them out of $20k.

It was basically an ad for Timeshare Exit Team. The owners said they had purchased a timeshare in Mexico and had never returned. They just wanted out of paying the annual maintenance fees year after year. They'd been cold-called and paid some other exit company $20k upfront, then nothing. Timeshare Exit Team felt so sorry for them that they waived their $4k fee and got them out of their contract for free.

I have no idea how Timeshare Exit Team (TET ) gets their results. They may be able to do what they do because they have developed a back door relationship with multiple TS systems. They offer the TS system $2500 and the free TS in return the TS system accepts a deedback. So for very effort they net $1500

BUT as BJones says in the above quote TET has lots of ads in the Seattle area and no one knows how they get results.
 
Hi. We have seen the Timeshare Exit Team presentation and my mother, who's already tried up-front fee companies to sell her timeshare, is tempted because of their money-back guarantee.

We've tried giving ours away here on the TUG Bargain Basement boards, we've tried deed back, we've tried Craigs List. We are open to any additional suggestions. Right now we're offering ours (an annual red week at a low maintenance fee resort) for free with 2016 maintenance fees paid and up to $150 in closing costs paid. What more can we do?

Let's say that TET wants to charge you $4000.

Before you do that, why not put into your ad that you kick in $2000 cash on the sale to help the buyer pay future maintenance fees.

I bet you can get rid of it for half of what TET is going to charge you.
 
Hi. We have seen the Timeshare Exit Team presentation and my mother, who's already tried up-front fee companies to sell her timeshare, is tempted because of their money-back guarantee.

We've tried giving ours away here on the TUG Bargain Basement boards, we've tried deed back, we've tried Craigs List. We are open to any additional suggestions. Right now we're offering ours (an annual red week at a low maintenance fee resort) for free with 2016 maintenance fees paid and up to $150 in closing costs paid. What more can we do?

You can sign up for FreeCycle.org and post it there. It must be completely free to the take and post in the city where the TS is located. I get tons of responses from that site.
 
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To add to the above I called a similar company to the timeshare exit team and like everyone of these companies they want a large upfront fee.

I was calling just out of curiosity I already knew what these companies were about. I was in the process of helping my mother in law get rid of a Silverleaf blue week.

They quoted $4000 to help us get rid of it exclaiming Silverleaf was the absolute worse and most difficult to get rid of timeshare out there. They also mentioned it had to be paid in full for them to take it.

The irony in this whole thing is the guy already knew that he was lying Silverleaf is one of the easiest to get out of because they accept free deed backs. The process was one of the fastest easiest processes ever the thing was deeded back in less than three weeks FOR FREE.
Good information on the deedbacks at Silverleaf! could you advise on what department, or title of person to make contact with at any given resort to discuss this?
 
We joined TUG and RedWeek(meh) last month in preparation for trying to divest ourselves of our Diamond US points (keeping Hawaii). We were thinking to go to Timeshare Exit Team due to all the ads on our LA radio station. Cliff made a call to Diamond with a question about our points, and the gal in the finance department mentioned turning the points back in and we were able to confirm that on TUG when we were kindly pointed toward that topic on the Forum.

We've wondered what would happen if someone went to TET wanting help with getting out of Diamond (and I think Wyndham also is taking TS back) -- if they are honest they'd tell folks to contact Diamond directly for a take-back, if they aren't they'd keep their mouth shut and charge the big fees. I fear the latter scenario is what would take place, but what great word-of-mouth advertising if they did the right thing with owners of resorts with a take-back program. Faith
 
"disposal" companies have been charging massive fees for timeshares that most certainly could have been deeded back for years....its nothing new.

some people even know, and just dont care...they feel the money is worth not having to deal with the hassle. folks seem to put a pretty good price on convenience these days.
 
So if I was at the bank when it was robbed, and they robbed the bank, but didn't take my money, I would totally endorse the bank robbers. ;)
 
Good information on the deedbacks at Silverleaf! could you advise on what department, or title of person to make contact with at any given resort to discuss this?
Call owner services for SL ask to begin the process remember you have to have the timeshare paid off and they reserve the right to refuse this but right now the do free deed backs

Sent from my ONE A2005 using Tapatalk
 
Hi, I had heard about Time Share Exit Team (aka Reed Hein & Associates LLC), so I searched this forum and came to this thread.

I have to agree with many of the posts where the large up-front and total fees, lack of assurance of success, and questionable tactics should give anyone pause to use a service like this--especially with the number of scam operations around.

I was surprised, however, to see that Reed Hein & Associates LLC has received an A+ rating from the BBB, with a record of just two complaints, both of which are "closed." Perhaps someone can comment on how that could be. Also, at the BBB website, three out of the four customer reviews were very positive. The fourth was rated neutral and did have some cautionary comments. It should be noted that the company is not BBB accedited. BBB says, "Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation."

No, I'm not shilling for this company; just reporting an interesting fact. I doubt if I'd ever use their services. If I did, it would be as an absolute last resort. ("Last resort": did I just make a pun?)

I'm impressed by the quality of comments on this thread and the forum and will be interested in anyone's thoughts on the subject.

Bill
 
The BBB has no idea what goes on behind the scenes, and the real question you have to ask yourself is What do they do with timeshares that they can't sell or give away?

In most cases - they abandon the deeds. This is not ethical, and undermines the entire timeshare community. (Viking Ship)

There is no reason to even consider an upfront fee company, until you have exhausted every other option.

-Start by trying to deed back the timeshare to the resort.

-If that doesn't work, try to give it away for free on TUG.
 
Re: "the real question you have to ask yourself is What do they do with timeshares that they can't sell or give away? In most cases - they abandon the deeds. This is not ethical, and undermines the entire timeshare community."

I agree that what you describe is undesirable, but it's not clear to me that the company does that. My understanding is that they use legal actions to persuade, coerce, etc. the managers to let the owner out of their contract. I'm not completely comfortable with that approach, but at least let's make sure we're talking about the same thing.

[Quote promoting upfront fee company deleted - we don't support these companies on TUG. - You are welcome to discuss them, but please stop posting quotes and links.]


On their website, they mention that they have a money-back guarantee if they are not successful.

Bill
 
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Bill - Since you joined TUG, all you have done is promote upfront fee companies.

Maybe it's completely innocent - but it's not a good look.

My understanding is that they use legal actions to persuade, coerce, etc. the managers to let the owner out of their contract.

What legal actions would that be??? Either the resort wants to take the timeshare back, or they don't.

It is unrealistic to think that these upfront companies actually sue the resorts to get then to take the timeshares back - that simply would not be profitable.

Regarding the money back guarantee - how are you going to enforce that promise? Sue them?
 
one would think with a guarantee like that, they could charge 10 thousand "after" they were successful in cancelling your contract!

that said, if you have the ability to pay 7 grand for someone to merely attempt to get you out, why not try to give it away for free and save 7 thousand dollars?

just a little bit of common sense should tell you there are so many problems with that "pitch"

most lawyers require a retainer to be paid up front before they start work on your case..

why do you expect these people to be any different?


dont get me wrong, I think this outfit will just transfer your timeshare to a viking ship and be done, with no lawyers involved at all
 
Geez, Bill, why are you posting basically an ad for this company, touting their BBB rating and their wording on their website.

This company is crooked as my fingers are from arthritis. I wouldn't give them the time of day, and frankly, I find their commercials so filled with lies and innuendo, they are doing a major disservice to the timeshare industry with those lies alone.

First, your heirs do not have to take any part of an estate after you die. This is a scare tactic used by many companies before Timeshare Exit Team existed. It’s a scare tactic to get people to pay up for “help.”

Second, floating weeks and point systems are easy to book when you call the resort a year in advance and book your time. You often have to pay maintenance fees ahead of time. If winter and spring are the prime seasons, and your week floats 1-52, everyone can’t get the prime weeks, but the early birds will get them. Additionally, fixed weeks are never denied to an owner, as long as one pays the fees ahead of the week; otherwise, the management company is directed to rent that time to recover the fees.

Third, fees go up because everything goes up. Our original fees for a 3 bedroom in Fraser, CO, were $202/ year. They are now $610/ year. It’s a bargain for a 3 bedroom, 2 bathroom near Winter Park ski resort. It isn’t fancy, but it’s clean. And yes, fees are often lower when the sales staff is aggressively selling the product because the developer wants to tout low fees. The developer leaves and the HOA board has to look at the budget and adjust accordingly.

Fourth, mortgages on a timeshare are not held by the developer of the timeshare, much like the mortgage on your house is not held by the builder. Same thing. So the developer cannot get you out of the mortgage. Timeshare Exit Team cannot get you out of a legally binding mortgage, either. You can get out of a mortgage, but not without damage to your credit.

Fifth, exchanging works great. It’s not a guarantee of getting whatever you want, whenever you want. Planning ahead is a good idea. You have to enter an ongoing search way ahead, and sometimes owners use their own weeks at their resorts. For example, Maui during whale season is nearly impossible. We wouldn’t deposit our Maui weeks into any exchange system because we go each year. Spring break in Anaheim is tough, too, because owners use their weeks for those times of year.

Sixth, if you cannot get the week you want at your home resort, call and ask how you can get the float week you want. Most old resorts have fixed unit/ week, so you cannot just get any week you want, you have to take the week you bought.

Along with that, I have to say, if Starwood or Wyndham or Marriott wants to rent some inventory for deadbeat owners who aren't paying their fees, or if they own some inventory and need to rent it, that's okay with me, because I haven't lost use of my weeks in any way because I know when I need to book my weeks. I educated myself on the effective way to use what we own. I never have to worry about having to call to rent the week I want because I cannot reserve it with my owned week.

Okay, well some of that was redundant. I wrote this letter to Glenn Beck's radio team because I don't think I can listen to another commercial. Ugh!

This is so damaging to the industry of timeshare, I would think there would be laws to keep these companies from lying, and that ARDA could stop it.
 
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The last thing I want to do is get a reputation for shilling for this or any other company. I thought I was giving a balanced report. I was simply quoting from sources I had come across. I made it clear that I had my own doubts. And I didn't think that the quote I included was exactly pro-company. He expressed a lot of doubts too.

This forum is too important to me to get off on the wrong foot. My goal is to find the best way to get rid of our timeshare, not promote any particular method.

Chalk it up to the fact I'm new to this forum and didn't realize I was stepping into a wasp's nest. The image you see is me running away from this issue as fast as I can!

Sorry,
Bill
 
We welcome discussion - but not long quotes and links.

Again - that is exactly what the shills and spammer do.
 
My post was to inform, not to condemn, and you need to believe the people who aren't making money over the website of the people who are making money.

I agree that what you describe is undesirable, but it's not clear to me that the company does that. My understanding is that they use legal actions to persuade, coerce, etc. the managers to let the owner out of their contract. I'm not completely comfortable with that approach, but at least let's make sure we're talking about the same thing.

The timeshares we bought originally, 1981 and 1983, are owned and cared for by owners like us. We have to pay higher maintenance fees when some other owners choose to walk away or use a company like Timeshare Exit Team to “end their obligation to the fees.”

There are no evil developers left at our Colorado resorts. It’s just us, a bunch of other owners who don’t want to hurt others by walking away from our obligations. We have no sales staff, just a management company our HOA board hires. At one resort, Val Chatelle, Summit County, CO, ski country, the HOA board asked the management company whom we hire/fire to not take any deeds from LLC's. When an owner resorts to such measures, our president contacts the owner and offers a take-back of the deed for two years' maintenance fees paid upfront. The owner must be current. We put this information in the newsletter for all to see, so if someone neglects to read the newsletter, oh, well.

So who are you going to persuade or coerce, in a situation like that? Owner-controlled boards have a responsibility to the other owners of the resort to not take back weeks and increase fees to cover the loss. We have the ability to rent some inventory through our newly-hired management company because they are way better than our old one and have more experience in Breck/Frisco.

So now that owner paid someone $4k for doing nothing because we cannot allow the transfer. It's not responsible to other owners for the board to allow a transfer to a non-paying entity. Now how we get rid of these weeks is a new problem. Even ski weeks are worth nothing, while the new resorts continue to build and sell beautiful new units and charge upwards of $60K. We have no marketing available to us like that, but again, we only have about 25 weeks to sell as an HOA. I took on five, when I originally only owned one, because I love it so much.
 
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All of this information and insights are helpful. Perhaps others reading this thread will profit from them too.

Ideally, I just want to find someone who is willing to take over the maintenance fees, which are not all that much.

No more long quotes or links from me. If the prohibition against that is mentioned in the rules, I confess I'm not much for reading the rules. Normally when I join a forum there's no problem. But I can see how timeshares are a special and sensitive case.

In the future my posts will be aimed at simply trying to do a better job of following the suggestions on how to legally transfer title without causing harm.

Bill
 
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